China Southern Airlines

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Departure City
...
Destination
...
Round-Trip?
Departure Date
23 กันยายน 2019
Passenger
1 Adult
Seat Class
Economy

China Southern Airlines: An Introduction

China Southern Airlines is an airline based in China, as well as a member of SkyTeam airline alliance. The airline is known as the world’s fourth-largest airline in terms of passengers carried, as well as Asia’s largest airline in terms of fleet size, revenue, and passengers carried. With its main hubs at Guangzhou Baiyun International Airport and Beijing Capital International Airport, the airline operates more than 2,000 flights to 208 destinations every day. In order to provide the best flight experience for its, passengers, China Southern Airlines provides flights in four classes, which are Economy Class, Premium Economy Class, Business Class, and First Class.

China Southern Airlines Seat Class

Economy Class

China Southern Airlines offers comfort even in its affordable Economy Class. Economy Class in the A380s offers comfortable seating, complete with an adjustable headrest, cushion, and backrest. In the A330s, the Economy Class provides a spacious and comfortable seating with a 2-4-2 seating layout, 32-inch (81 cm) seat pitch, and 17-inch (43-44 cm) seat width. Meanwhile, the B787s features windows that are 65% larger than ordinary aircraft windows, with electronically controlled, color-changing optical systems to replace traditional window blinds. In the B777-300ERs, Economy Class offers a more spacious 3-3-3 seat layout. Each seat is equipped with an adjustable headrest and footrest to make long-distance travels more comfortable. Every Economy Class passengers can also enjoy a 9-inch flat-screen LCD TV, offering rich entertainment content that includes more than 1,200 program options.

In-flight Meal

Economy Class passengers can enjoy both the finest East Asian and Western cuisines. The Chinese menus are authentic and distinctive, while the Western main courses provide low-calorie options for high-end passengers.

Premium Economy Class

Premium Economy Class is available only in A330 and B777-300ER aircraft. In the A330s, the Premium Economy Class seating features a 37-inch seat pitch, offering 40% more space and legroom compared to the Economy Class. Passengers traveling on long-haul flights will also be provided with warm blankets and soft pillows, adding comfort to the whole flight experience. Meanwhile in the B777-300ERs, Premium Economy Class offers seats with innovative design. The seat can be reclined up to a 123-degree angle, allowing passengers to enjoy a relaxing stretch. All Premium Economy Class passengers can also utilize the power outlet and USB port, as well as the personal TV screens in their seats for a more enjoyable flight.

In-flight Meal

Premium Economy Class offers delicious meals that are prepared with the best ingredients, combining passengers’ appetite and their nutritional needs. Passengers with special dietary restrictions can also pre-order their meal at least 24 hours before departure.

Business Class

The Business Class cabin is available on all China Southern Airlines aircraft, offering more comfort and privacy. Each seat can be reclined into a fully-flat bed for a more restful sleep throughout the flight. Moreover, Business Class seats are also equipped with a power outlet and USB port, as well as a magazine rack and adjustable reading light in the A380s and B787s. Throughout the flight, passengers can enjoy high-quality in-flight entertainment through the 15-inch flat-screen LCD TV in their seats, complete with noise-canceling headphones. Business Class passengers can also enjoy premium airport services, such as exclusive check-in counters and boarding gate, access to China Southern Airlines’ VIP lounge, as well as priority baggage handling.

In-flight Meal

Business Class passengers will be served with the selection of authentic Chinese and popular Western cuisines. Passengers departing from Guangzhou can enjoy the airline’s most popular dishes, such as beef noodles, delicious Cantonese hotpot rice, and Guangdong-style rice noodles.

First Class

As the highest service class in China Southern Airlines, First Class offers flights with the highest degree of comfort and privacy. The First Class cabin features luxurious and private pods, with ergonomically-designed seats that can be converted into comfortable flat-beds. Especially in the B787s, each seat is equipped with built-in electronic massage facility. The elegant and soft lighting, combined with the partitions between each pod, also allows passengers to enjoy a quiet world of their own. Each seat is also equipped with a power outlet and USB port, so passengers can use their laptops without worrying it will run out of batteries. Passengers who prefer to relax during the flight can also enjoy a variety of entertainment programs through their personal 17-inch personal LCD monitors.

In-flight Meal

From noodles to rice bowls, First Class passengers can take delight in a variety of delicious cuisines that are made with the best ingredients. To complete the dining experience, China Southern Airlines also offers authentic Chinese desserts, high-quality champagne and wines, as well as freshly made espresso and cappuccino.

China Southern Airlines Privilege Programs

Sky Pearl Club

China Southern Airlines offers a frequent flyer program called Sky Pearl Club. The program is divided into three tiers of membership, ranging from Base, Silver, to Gold. By being a member, passengers can earn miles every time they fly with China Southern Airlines, SkyTeam members, or other partner airlines. In addition, members can earn miles every time they stay at partner hotels, dine at partner restaurants, made a transaction using partner credit cards, or use any products and services from China Southern Airlines’ partners. The accumulated miles can be redeemed for various benefits and rewards, such as free flight tickets and flight class upgrade.

Airport Lounge

To provide the finest experience for its passengers, China Southern Airlines offers three kinds of airport lounges located in Beijing Capital International Airport. These lounges offer a variety of facilities and services, such as WiFi connection, flight information, entertainment facilities, massage service, luggage storage space, charging stations, and dining facilities. Sky Pearl Club Lounge is accessible for all Business Class and First Class passengers, Sky Pearl Club members, as well as SkyTeam Gold members. Like its name, First-class Lounge is available exclusively for First Class passengers. Meanwhile, VIP Lounge is available for all Business Class and First Class passengers, SkyTeam Elite Plus members, and VIP passengers.

China Southern Airlines Fleet

Airbus A330-300

Seat class:

  • Economy
  • Premium Economy
  • Business
  • First

Seat layout:

  • 2-4-2 (Economy)
  • 2-4-2 (Premium Economy)
  • 2-2-2 (Business)
  • 1-2-1 (First)

Seat pitch:

  • 32 inches (Economy)
  • 37 inches (Premium Economy)
  • 60 inches (Business)
  • 84 inches (First)

In-flight entertainment:

Available


WiFi:

Not Available


Power/USB port:

Available

Airbus A380

Seat class:

  • Economy
  • Business
  • First

Seat layout:

  • 3-4-3 (Economy)
  • 1-2-1 (Business)
  • 1-2-1 (First)

Seat pitch:

  • 32 inches (Economy)
  • 77 inches (Business)
  • 83 inches (First)

In-flight entertainment:

Available


WiFi:

Not Available


Power/USB port:

Available

Boeing 787

Seat class:

  • Economy
  • Business
  • First

Seat layout:

  • 3-3-3 (Economy)
  • 2-2-2 (Business)
  • 1-2-1 (First)

Seat pitch:

  • 31 inches (Economy)
  • 74 inches (Business)
  • 84 inches (First)

In-flight entertainment:

Available


WiFi:

Not Available


Power/USB port:

Available

China Southern Airlines In-flight Crew

China Southern Airlines flight attendant uniform is dominated by the color magenta. The uniform consists of three pieces, which are a white shirt, an outer blazer or vest, and a skirt. The plain white shirt is layered with the magenta outer piece, and combined with the knee-length skirt in pink and purple colors. The magenta outer piece is complemented with a gold accent on the sleeves and collar. As an accessory, the flight attendants also wear a light scarf in featuring the colors blue, yellow, and pink. With their hair tied in a bun, the flight attendants complete their uniform with a pair of black heels and an airline badge on the left chest.

China Southern Airlines Passenger Policy

Infant Passenger Policy (0-2 Years Old)

  • Infants less than 14 days old are not allowed onboard.
  • Infants must be accompanied by an adult aged at least 18 years old.
  • Each passenger is only allowed to carry one infant on board.
  • Passengers traveling with an infant must pay an additional 10% of the normal ticket fare.
  • Infants are not allowed to occupy an individual seat and must be seated on the adult’s lap.
  • Passengers traveling with more than one infant must purchase additional child tickets. In this case, the infant will occupy an individual seat.
  • For safety reasons, the maximum number of infant carried on board vary depends on each aircraft.
  • Infant passengers are allowed 10 kg of baggage.

Child Passenger Policy (2-12 Years Old)

  • Children less than five years old are not allowed to travel alone and must be accompanied by an adult of at least 18 years old. The adult and the children must sit in the same cabin.
  • Adult passengers are allowed to carry up to two children aged between five to 12 years. Passengers carrying more than two children must pay the child service fee.
  • Children between five to 12 years old are allowed to travel alone as long as the flight does not require transit and the passengers must use the unescorted child service.
  • Parents or guardian are required to submit the child’s identification documents during booking. These documents include birth certificate, ID card, and passport.
  • Children must purchase their tickets via the airport counter or China Southern Airlines’ customer service.
  • Children traveling alone must be accompanied by their parents or guardians until the departure gate.
  • Parents or guardian must provide detailed information regarding the person who will pick up the unescorted child passenger at the destination airport.
  • Passengers with a child ticket is allowed the same baggage allowance as adult passengers.

Pregnant Passenger Policy

  • Passengers with a pregnancy less than 32 weeks are still allowed on board.
  • Pregnant passengers are required to submit a medical certificate, stating the passenger’s name, delivery date, flight date, and that the passenger is allowed to fly. The medical certificate must be issued within 72 hours before departure, signed by the physician, and sealed by the hospital.
  • Passengers with a pregnancy between 32-36 weeks are not allowed onboard. However, if travel is necessary, the passenger must fill in a clearance form during booking. The form can be obtained at the airline’s ticket counter.
  • Passengers with a pregnancy beyond 36 weeks, has a history of complication, or uncertain delivery date, are not allowed onboard.

Disabled Passenger Policy

  • Passengers with disability are recommended to book special services, such as wheelchair service, at least 48 hours before departure.
  • Passengers with disability are required to check-in two hours prior to normal check-in time.
  • The airline provides special storage space for disability equipment, which will be provided based on availability.
  • Passengers with disability are allowed to carry a service dog, as long as it is also allowed at the destination airport.
  • For safety reasons, the maximum number of disabled passengers carried on board vary depends on each aircraft.
  • Passengers older than 65 years with limited mobility who require special assistance are required to inform the airline during booking or at the airport counter.

China Southern Airlines Check-in Time

Please find the check-in time for all China Southern Airlines flights on the table below. Check-in time may vary if your flight is operated by a partner airline. Please check your e-ticket to ensure.

Flight Route

Recommended Check-in Time

Check-in Time Limit

All routes

1 hour 30 minutes before departure

30 minutes before departure

China Southern Airlines Online Check-in

Online check-in is also available for China Southern Airlines flights. Please follow the steps below.

  1. Go to China Southern Airlines web check-in page
  2. Enter your booking code, or other booking details, as instructed
  3. Complete your check-in details
  4. Save and/or print your boarding pass

China Southern Airlines Refund Policy

In general, refunds are permitted for personal reasons (self-cancellation, sickness, pregnancy, or death of a passenger), cancellation/rescheduling by the airline, force majeure, or double booking. However, different airlines have different policies regarding acceptable refund reasons. Please visit China Southern Airlines Refund Policy for a complete information on refund.

China Southern Airlines Reschedule Policy

You can easily change your flight schedule and itinerary using Easy Reschedule. Some airlines allow changes to date, time, route, and airline, while some only allow changes to date and time. Please refer to China Southern Airlines Reschedule Terms & Conditions to find the complete guide to rescheduling your flight. If your flight is not eligible for Easy Reschedule, please contact China Southern Airlines directly to reschedule.

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