Cathay Pacific

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Departure City
...
Destination
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Round-Trip?
Departure Date
16 July 2019
Passenger
1 Adult
Seat Class
Economy

Cathay Pacific: An Introduction

As the winner of World’s Best First Class Airline Lounge and Best Airline Cabin Cleanliness in Skytrax World Airline Awards 2016, Cathay Pacific is a dominant Hong Kong airline headquartered in Chek Lap Kok. The airline is a co-founder of oneworld® alliance. Today, the airline has 90 flight routes in 35 countries across Asia Pacific, Europe, North America, the Middle East, and Africa. Up until today, Cathay Pacific has served its passengers with four flight classes: Economy Class, Premium Economy Class, Business Class, and First Class.

Cathay Pacific Seat Class

Economy Class

The Cathay Pacific Economy Class offers a convenient flight complete with a seamless check-in experience, friendly flight attendants, and a plethora of facilities, such as a personal compartment to place your phone and drinking glass, an adjustable seat back, a small table for those looking to catch up on work, and in-flight entertainment, such as movies, TV series, and music supported by Studio CX for both short and long-haul flights.

In-flight Meal

In the Economy Class of a long-haul flight, passengers are served with fours kinds of meal. Opened by salad and followed by a choice of main courses such as chicken and pasta, passengers are also served ice cream for dessert and coffee or tea as accompanying beverage. For short-haul flights, mushroom salad is served as appetizer, a choice of chicken or fish as main course, and mousse cake as dessert. For beverages, passengers can choose between coffee or tea.

Premium Economy Class

Premium Economy passengers can enjoy wider seats, which can also be tilted up to 8 inches. The seats are equipped with a wide calf rest, a footrest, and a headrest to guarantee the passengers’ comfort. In-flight entertainment such as film, TV, and music can be enjoyed through the 10.6-inch screen using the soundproof headphone. Premium Economy Class passengers also receive a free amenity pouch containing socks, a blindfold, earplugs, and a set of toothbrush and toothpaste.

In-flight Meal

Premium Economy passengers are served a variety of menu, from Chinese delicacies to international cuisines. For example, shrimp salad as appetizer can be combined with beef steak or paccheri. Special ice cream can be the delightful dessert, while coffee and tea are always served as the beverages. On long-haul flights, a breakfast menu is always available. The menu includes an appetizer of fresh fruit cuts and a choice of main course such as a breakfast platter filled with sausages, eggs, and toasts, or seafood. Coffee and tea are served as the beverages.

Business Class

When flying Business Class, more convenience is guaranteed by the wide seating and greater privacy. The 21-inch seat that can be tilted up to 47 inches and is automatically operated by an electrical system, is equipped with a footrest for total relaxation while flying. A private 15.4-inch screen completed with AVOD also enables an unforgettable in-flight entertainment experience, exclusive for Business Class passengers.

In-flight Meal

Collaborating with chefs from top restaurants and hotels, Cathay Pacific commits to giving the best meals for its Business Class passengers. Passengers can choose a lighter and healthier menu complete with award-winning wine to make their dining experience onboard a perfect one. A restaurant dinner on a long-haul flight, for instance, can be started with salmon gravlax, roasted Australian tenderloin beef with fourme d’ambert cheese for main course, and fruit cuts and black forest cake as desserts. For beverages, passengers can choose between illy coffee and Jing tea.

Cathay Pacific Privilege Programs

Marco Polo Club

Cathay Pacific offers a frequent flyer program known as Marco Polo Club. The program is designed to provide benefits and services for every member in order to enhance their travel experience. The Marco Polo Club program consists of four levels of membership: Green, Silver, Gold, and Diamond. The membership tiers are determined by the members’ traveling frequency. Benefits include extra baggage allowance, access to airport lounges’ main classes, and an easier ticket booking. Marco Polo Club members can also earn points when flying with Cathay Pacific or other oneworld® alliance member airlines and redeem them for various prizes, such as free airline tickets or hotel vouchers.

Asia Miles

Besides the Marco Polo Club, Cathay Pacific also offers Asia Miles, which allows passengers to collect points for every trip with Cathay Pacific or its more than 25 airline partners. Points are calculated based on flight distance, although traveling on a higher class cabin will multiply the passengers’ points by a certain percentage up to 150%. Asia Miles points can be redeemed for various things, from access to Cathay Pacific's airport lounge to round-trip tickets from Hong Kong to Los Angeles.

Cathay Pacific Lounge

Passengers waiting for their next flight can enjoy the facilities provided in the Cathay Pacific airport lounges, which are available in most routes. In the airport lounge, passengers can enjoy snacks, a la carte menus, a shower, a working corner, or massage services. To access the airport lounge, passengers must be registered as a Marco Polo Club member or use their Asia Miles points.

Cathay Pacific Fleet

Airbus 330-300

Seat class:

  • Economy
  • Premium Economy
  • Business

Seat layout:

  • 2-4-2 (Economy)
  • 2-3-2 (Premium Economy)
  • 2-2 (Business)

Seat pitch:

  • 32 inches (Economy)
  • 38 inches (Premium Economy)
  • 82 inches (Business)

In-flight entertainment:

Available


WiFi:

Not Available


Power/USB port:

Available

Airbus 350-900

Seat class:

  • Economy
  • Premium Economy
  • Business

Seat layout:

  • 3-3-3 (Economy)
  • 2-4-2 (Premium Economy)
  • 2-2 (Business)

Seat pitch:

  • 32 inches (Economy)
  • 40 inches (Premium Economy)
  • 45-75 inches (Business)

In-flight entertainment:

Available


WiFi:

Available


Power/USB port:

Available

Boeing 777-300ER

Seat class:

  • Economy
  • Premium Economy
  • Business
  • First

Seat layout:

  • 3-3-3 (Economy)
  • 2-4-2 (Premium Economy)
  • 2-2 (Business)
  • 1-1-1 (First)

Seat pitch:

  • 32 inches (Economy)
  • 38 inches (Premium Economy)
  • 81 inches (Business)
  • 81 inches (First)

In-flight entertainment:

Available


WiFi:

Not Available


Power/USB port:

Available

Cathay Pacific Passenger Policy

Infant Passenger Policy (0-2 Years Old)

  • Infants younger than 2 days old are not allowed onboard, while infants aged 3 to 7 days old are allowed after obtaining medical clearance by the airline’s medical team.
  • Infant passengers must be accompanied by a parent or guardian in the same cabin.
  • Infant passengers will not get their own seat, and their baggage allowance is limited to 10 kg.
  • Infant passengers requiring an individual seat, needing to bring a personal car safety seat, or planning on using other safety devices, will need to purchase a child ticket fare. Please contact the call center for further information.
  • Infant passengers must be younger than 24 months old to be charged the infant ticket fare. For round-trip flights, if the infant passenger has reached 2 years old by the date of the return flight, the passenger will be considered as a child passenger. This will effect the ticket price, tax, and some other involved fees.

Child Passenger Policy (2-12 Years Old)

  • Child passengers will get their own seat and normal baggage allowance based on the applied regulations.
  • For safety reasons, children passengers aged 6 to 12 years old who travel with Cathay Pacific should be accompanied by a parent or guardian at all times.
  • Passengers aged 6 to 12 years old traveling alone must be registered as an unaccompanied minor.
  • Unaccompanied minor service is available for child passengers aged 6 to 17 years old. The airline will be delightful to accompany them from the airport to their destination.
  • Passengers aged 12 to under 18 years old are allowed to travel alone. However, they can still register as an unaccompanied minor for a fee if they want to be accompanied by the airline.
  • To help child passengers enjoy the flight, Cathay Pacific provides in-flight entertainment with family-friendly movies and TV shows.
  • The adult picking up the unaccompanied minor at the destination airport will need to provide proof of identification before the passengers are let go by the airline staff.

Pregnant Passenger Policy

  • Pregnant passengers are recommended to consult with their doctor or midwife before planning a trip.
  • The airline will allow passengers with:
    • Uncomplicated single pregnancy of up to 36 weeks
    • Uncomplicated multiple pregnancies of up to 32 weeks
  • For all passengers with a pregnancy older than 28 weeks, a medical certificate is required. The medical certificate must be issued no more than 10 days before the initial travel date, and must state the following:
    • Whether it is a single or multiple pregnancies;
    • Estimated age of pregnancy (in weeks);
    • Expected date of delivery;
    • The passenger is in good health and her pregnancy is in normal progress without complications;
    • The passenger is fit to fly.
  • For safety reasons, Cathay Pacific reserves the right to deny boarding under the following circumstances: The passenger fails to provide the medical certificate.
  • The medical certificate is expired or does not contain the information needed.
  • If there is a problem with the pregnancy, the airline’s medical team will conduct medical clearance. The airline’s medical team will also conduct medical clearance to passengers traveling 7 days before the delivery date.

Disabled Passenger Policy

  • Cathay Pacific offers service to assist passengers with disability.
  • Passengers need to contact the airline’s call center to reserve the required service at least 24 hours before the departure time.
  • Passengers with disability will be assisted in moving to and from their seats, in preparing their tables for eating, in using the in-flight wheelchair, and in using the lavatory.
  • Visually impaired passengers who want to bring an service dog onboard must inform the airline’s call center before traveling. Canes or other assistive devices are allowed, free of charge.
  • Passengers with mobility issues are allowed to bring their own wheelchair. However, wheelchairs are also available for free on all Cathay Pacific flights.

Cathay Pacific Check-in Time

Please find the check-in time for all Cathay Pacific flights on the table below. Check-in time may vary if your flight is operated by a partner airline. Please check your e-ticket to ensure.

Flight Route

Recommended Check-in Time

Check-in Time Limit

All Routes

2 hours before departure

1 hour 30 minutes before departure

Cathay Pacific Online Check-in

Online check-in is also available for Cathay Pacific flights. Please follow the steps below.

  1. Go to Cathay Pacific web check-in page
  2. Enter your booking code, or other booking details, as instructed
  3. Complete your check-in details
  4. Save and/or print your boarding pass

Cathay Pacific Refund Policy

In general, refunds are permitted for personal reasons (self-cancellation, sickness, pregnancy, or death of a passenger), cancellation/rescheduling by the airline, force majeure, or double booking. However, different airlines have different policies regarding acceptable refund reasons. Please visit Cathay Pacific Refund Policy for a complete information on refund.

Cathay Pacific Reschedule Policy

You can easily change your flight schedule and itinerary using Easy Reschedule. Some airlines allow changes to date, time, route, and airline, while some only allow changes to date and time. Please refer to Cathay Pacific Reschedule Terms & Conditions to find the complete guide to rescheduling your flight. If your flight is not eligible for Easy Reschedule, please contact Cathay Pacific directly to reschedule.

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