Bangkok Airways

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Departure City
...
Destination
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Round-Trip?
Departure Date
23 July 2019
Passenger
1 Adult
Seat Class
Economy

Bangkok Airways: An Introduction

As the winner of World’s Best Regional Airline 2016 and Best Regional Airline in Asia 2016 by Skytrax, Bangkok Airways is considered as Thailand’s greatest regional airline. Serving in most Southeast Asian countries and other popular Asian destinations such as India and the Maldives, Bangkok Airways offers high quality flight service, which includes the FlyerBonus program for their frequent flyer members.

Bangkok Airways Seat Class

Economy Class

Even with its low ticket fare, the Economy Class in Bangkok Airways still offers passengers an unforgettable experience on board, which includes comfortable and spacious seats. Adult and child passengers receive a complimentary baggage allowance of up to 20 kg, and infant passengers get a free baggage allowance of 10 kg.

In-flight Meal

On every Bangkok Airways flight, meals are served to passengers without any extra or hidden fees. The meals vary depending on flight schedule, ranging from breakfast sandwich, wraps and noodles, to protein-filled meals. Passengers are also allowed to request special menu, such as vegetarian and gluten-free, by calling the call center at least 24 hours before departure time.

Business Class

Bangkok Airways also offers Business Class for passengers seeking more convenience on board. From row 1 to 3, the middle seat is left empty to provide more space for the passengers’ center armrest and table. Business Class provides a seat pitch of 31 inches and width of 19.83 inches. The passengers will also get a complimentary baggage allowance of up to 30 kg.

In-flight Meal

Bangkok Airways’ Business Class passengers can choose the best meals from a wide selection of menus. The menus are specially prepared by Chef McDang, a famous Thai chef, who serves real Asian flavors to the passengers. The special menu can be requested during booking until 24 hours before the departure time by contacting the Bangkok Airways call center.

Bangkok Airways Privilege Programs

FlyerBonus

Bangkok Airways offers FlyerBonus, a frequent flyer program which provides passengers with special promotions and allows them to collect points from FlyerBonus-specified activities, and ultimately, to redeem points for things like flights and hotel stays. Once signed up, passengers will automatically attain the first level on the membership tier and be entitled to an excess baggage allowance of up to 10 kg. They will also be able to accrue points and redeem them, and receive regular updates on programs, events, and promotions. To be a member, passengers only need to register online at the airline’s official website https://www.bangkokair.com/flyerbonus and complete the form, all without any extra charge or hidden fees.

Boutique Lounge

Every Bangkok Airways passenger has access to the airline’s boutique lounge, which can be found in almost every airport, from Bangkok to Dhaka. In the lounge, passengers can enjoy free snacks along with various complimentary refreshments, WiFi, computers, magazines and newspapers while waiting for their next departure.

Blue Ribbon Club

Bangkok Airways also offers Blue Ribbon Club, a premium service that presents passengers with top-notch quality service in every single part of the flight experience, from exclusive check-in counter and convenient immigration process to Blue Ribbon Club boutique lounge, Blue Ribbon Club seating, Blue Ribbon Club menu with complimentary wine and champagne, and extra mileage point for members of the frequent flyer program, the FlyerBonus

Bangkok Airways Fleet

Airbus A319

Seat class:

  • Economy
  • Business

Seat layout:

  • 3-3 (Economy)
  • 2-2 (Business)

Seat pitch:

  • 31 inches (Economy)
  • 47 inches (Business)

In-flight entertainment:

Not Available


WiFi:

Not Available


Power/USB port:

Not Available

Airbus A320

Seat class:

  • Economy

Seat layout:

  • 3-3 (Economy)

Seat pitch:

  • 31 inches (Economy)

In-flight entertainment:

Not Available


WiFi:

Not Available


Power/USB port:

Not Available

ATR 72-500

Seat class:

  • Economy

Seat layout:

  • 2-2 (Economy)

Seat pitch:

  • 31 inches (Economy)

In-flight entertainment:

Not Available


WiFi:

Not Available


Power/USB port:

Not Available

Bangkok Airways In-flight Crew

The blue color of the sky dominates the Bangkok Airways flight attendant uniform. Designed by famed Thai designer Polpat Asavaprapha, the white shirt-blue skirt combination with the blue gradation of the company’s logo is reminiscent of the sky and the clouds. The uniform is made of poly silk for lightness and comfort. The flight attendant uniform has been claimed to be one of the most outstanding airline uniforms of the world by Conde Nast Traveler in the article “7 Flight Attendant Uniforms that Make Fashion Statements,” underlining the airline’s slogan, Asia’s Boutique Airline.

Bangkok Airways Passenger Policy

Infant Passenger Policy (0-2 Years Old)

  • Every infant should be accompanied by an adult.
  • Infant passengers under 2 years old are not allowed to get their own seat on the airplane.
  • Infant passengers will be charged 25% of adult ticket price.

Child Passenger Policy (2-12 Years Old)

  • Bangkok Airways facilitates young passengers who travel alone with the Unaccompanied Minor (UMNR) service. Minors aged 6 to 12 years old who travel without a guardian are required to use this service. Meanwhile, passengers aged 12 to 16 are not specifically required to use the unaccompanied service, but will be provided with one if requested.
  • The unaccompanied minor should provide the following information:
    • Passport details and date of birth
    • Name, address, and telephone number of the person escorting the child to the airport and their relationship to the child
    • Name, address, and telephone number of the person picking up the child at their destination and their relationship to the child.
  • The unaccompanied minor will be charged the full adult ticket fare.
  • Passengers need to contact the Bangkok Airways reservation/call center at least 24 hours prior to departure time and receive confirmation of their application

Pregnant Passenger Policy

  • Pregnant passengers are recommended to consult with doctors before making travel arrangements to ensure their safety and to prevent any unnecessary delays during check-in.
  • Passengers with pregnancy of up to and including 28 weeks are not required to submit any additional document.
  • Passengers with pregnancy of 29 to 32 weeks should submit the expectant mother declaration form at the check-in counter.
  • Passengers with pregnancy of 33 weeks and beyond are required to submit the expectant mother declaration form along with a valid medical certificate.
  • The medical certificate should be written in English and includes the following information:
    • Patient's name and date of birth
    • Estimated date of delivery
    • Proposed dates of air travel
    • Confirmation of an uncomplicated single pregnancy or a multiple/complicated pregnancy
    • Confirmation that the patient is fit to travel for the entire journey, including return (where applicable)
    • Date, stamp, and contact details of a qualified doctor
    • The medical certificate must be valid for three weeks from date of issue
  • On the departure date, Bangkok Airways reserves the right to deny boarding to a pregnant passenger whose health condition is deemed unfit for flying. This will be a decision made under the consideration of the pilot in command, regardless of a medical certificate.

Disabled Passenger Policy

  • Passengers needing wheelchairs must submit their request during booking, or at least 24 hours before departure.
  • Bangkok Airways will provide wheelchair services without any extra charges. However, please note that passengers must be able to take care of themselves during the flight. Otherwise, a companion or escort, who can readily assist them and manage their needs, is required to accompany them on board.
  • Bangkok Airways will endeavor to assist passengers from the check-in counter to the aircraft door or cabin seat, as well as to the aircraft’s lavatories.
  • Upon arrival, the airline staff will also assist the disabled passengers with their baggage through to the arrival area.
  • If the passengers have their own wheelchair, they are required to notify the airline 48 hours prior to departure. They need to inform the size, type, and weight of the wheelchair. Bangkok Airways reserves the right to refuse to carry the wheelchair on board if the size, weight, and type of the wheelchair are not in accordance with the airline’s handling capability.

Bangkok Airways Check-in Time

Please find the check-in time for all Bangkok Airways flights on the table below. Check-in time may vary if your flight is operated by a partner airline. Please check your e-ticket to ensure.

Flight Route

Recommended Check-in Time

Check-in Time Limit

Domestic

1 hour 30 minutes before departure

40 minutes before departure

International

2 hours before departure

50 minutes before departure

Bangkok Airways Online Check-in

Online check-in is also available for Bangkok Airways flights. Please follow the steps below.

  1. Go to Bangkok Airways web check-in page
  2. Enter your booking code, or other booking details, as instructed
  3. Complete your check-in details
  4. Save and/or print your boarding pass

Bangkok Airways Refund Policy

In general, refunds are permitted for personal reasons (self-cancellation, sickness, pregnancy, or death of a passenger), cancellation/rescheduling by the airline, force majeure, or double booking. However, different airlines have different policies regarding acceptable refund reasons. Please visit Bangkok Airways Refund Policy for a complete information on refund.

Bangkok Airways Reschedule Policy

You can easily change your flight schedule and itinerary using Easy Reschedule. Some airlines allow changes to date, time, route, and airline, while some only allow changes to date and time. Please refer to Bangkok Airways Reschedule Terms & Conditions to find the complete guide to rescheduling your flight. If your flight is not eligible for Easy Reschedule, please contact Bangkok Airways directly to reschedule.

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