As the winner of World’s Best Regional Airline 2016 and Best Regional Airline in Asia 2016 by Skytrax, Bangkok Airways is considered as Thailand’s greatest regional airline. Serving in most Southeast Asian countries and other popular Asian destinations such as India and the Maldives, Bangkok Airways offers high quality flight service, which includes the FlyerBonus program for their frequent flyer members.
Even with its low ticket fare, the Economy Class in Bangkok Airways still offers passengers an unforgettable experience on board, which includes comfortable and spacious seats. Adult and child passengers receive a complimentary baggage allowance of up to 20 kg, and infant passengers get a free baggage allowance of 10 kg.
On every Bangkok Airways flight, meals are served to passengers without any extra or hidden fees. The meals vary depending on flight schedule, ranging from breakfast sandwich, wraps and noodles, to protein-filled meals. Passengers are also allowed to request special menu, such as vegetarian and gluten-free, by calling the call center at least 24 hours before departure time.
Bangkok Airways also offers Business Class for passengers seeking more convenience on board. From row 1 to 3, the middle seat is left empty to provide more space for the passengers’ center armrest and table. Business Class provides a seat pitch of 31 inches and width of 19.83 inches. The passengers will also get a complimentary baggage allowance of up to 30 kg.
Bangkok Airways’ Business Class passengers can choose the best meals from a wide selection of menus. The menus are specially prepared by Chef McDang, a famous Thai chef, who serves real Asian flavors to the passengers. The special menu can be requested during booking until 24 hours before the departure time by contacting the Bangkok Airways call center.
Bangkok Airways offers FlyerBonus, a frequent flyer program which provides passengers with special promotions and allows them to collect points from FlyerBonus-specified activities, and ultimately, to redeem points for things like flights and hotel stays. Once signed up, passengers will automatically attain the first level on the membership tier and be entitled to an excess baggage allowance of up to 10 kg. They will also be able to accrue points and redeem them, and receive regular updates on programs, events, and promotions. To be a member, passengers only need to register online at the airline’s official website https://www.bangkokair.com/flyerbonus and complete the form, all without any extra charge or hidden fees.
Every Bangkok Airways passenger has access to the airline’s boutique lounge, which can be found in almost every airport, from Bangkok to Dhaka. In the lounge, passengers can enjoy free snacks along with various complimentary refreshments, WiFi, computers, magazines and newspapers while waiting for their next departure.
Bangkok Airways also offers Blue Ribbon Club, a premium service that presents passengers with top-notch quality service in every single part of the flight experience, from exclusive check-in counter and convenient immigration process to Blue Ribbon Club boutique lounge, Blue Ribbon Club seating, Blue Ribbon Club menu with complimentary wine and champagne, and extra mileage point for members of the frequent flyer program, the FlyerBonus
The blue color of the sky dominates the Bangkok Airways flight attendant uniform. Designed by famed Thai designer Polpat Asavaprapha, the white shirt-blue skirt combination with the blue gradation of the company’s logo is reminiscent of the sky and the clouds. The uniform is made of poly silk for lightness and comfort. The flight attendant uniform has been claimed to be one of the most outstanding airline uniforms of the world by Conde Nast Traveler in the article “7 Flight Attendant Uniforms that Make Fashion Statements,” underlining the airline’s slogan, Asia’s Boutique Airline.
Please find the check-in time for all Bangkok Airways flights on the table below. Check-in time may vary if your flight is operated by a partner airline. Please check your e-ticket to ensure.
Recommended Check-in Time
Check-in Time Limit
1 hour 30 minutes before departure
40 minutes before departure
2 hours before departure
50 minutes before departure
Online check-in is also available for Bangkok Airways flights. Please follow the steps below.
In general, refunds are permitted for personal reasons (self-cancellation, sickness, pregnancy, or death of a passenger), cancellation/rescheduling by the airline, force majeure, or double booking. However, different airlines have different policies regarding acceptable refund reasons. Please visit Bangkok Airways Refund Policy for a complete information on refund.
You can easily change your flight schedule and itinerary using Easy Reschedule. Some airlines allow changes to date, time, route, and airline, while some only allow changes to date and time.
Please refer to Bangkok Airways Reschedule Terms & Conditions to find the complete guide to rescheduling your flight. If your flight is not eligible for Easy Reschedule, please contact Bangkok Airways directly to reschedule.
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