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Oak Tree Emerald Hotel & Conventions Semarang

Name: Oak Tree Emerald Hotel & Conventions Semarang
Address: Palm Hill Estate, Jl Palm VI Papandayan, Gajahmungkur Semarang, City Centre, Gajahmungkur, Semarang, Jawa Tengah, Indonesia, 50232, Palm Hill Estate, Jl Palm VI Papandayan, Gajahmungkur Semarang, City Centre, Jawa Tengah, 50232, Indonesia
Rating: 8.8

Hotels

Preferred Partner Plus

8.7

/10

Very Good

664 reviews

In the Area

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Palm Hill Estate, Jl Palm VI Papandayan, Gajahmungkur Semarang, City Centre, Gajahmungkur, Semarang, Jawa Tengah, Indonesia, 50232

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Highlights at This Property

As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.

Great value in its class

High-quality service

Oak Tree Emerald Hotel & Conventions Semarang is located in area / city Gajahmungkur. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

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What's around Oak Tree Emerald Hotel & Conventions Semarang

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Palm Hill Estate, Jl Palm VI Papandayan, Gajahmungkur Semarang, City Centre, Gajahmungkur, Semarang, Jawa Tengah, Indonesia, 50232

Discover More About Oak Tree Emerald Hotel & Conventions Semarang

Location

Oak Tree Emerald Hotel & Conventions Semarang is located in area / city Gajahmungkur.

About Oak Tree Emerald Hotel & Conventions Semarang

Not only located within easy reach of various places of interests for your adventure, but staying at Oak Tree Emerald Hotel & Conventions Semarang will also give you a pleasant stay.

Oak Tree Emerald Hotel & Conventions Semarang is a hotel near Airport, an ideal accommodation while waiting for your next flight. Enjoy a satisfying place to rest during your transit.

From business event to corporate gathering, Oak Tree Emerald Hotel & Conventions Semarang provides complete services and facilities that you and your colleagues need.

Whether you are planning an event or other special occasions, Oak Tree Emerald Hotel & Conventions Semarang is a great choice for you with a large and well-equipped function room to suit your requirements.

Have fun with various entertaining facilities for you and the whole family at Oak Tree Emerald Hotel & Conventions Semarang, a wonderful accommodation for your family holiday.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Oak Tree Emerald Hotel & Conventions Semarang.

If you plan to have a long-term stay, staying at Oak Tree Emerald Hotel & Conventions Semarang is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Oak Tree Emerald Hotel & Conventions Semarang is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Oak Tree Emerald Hotel & Conventions Semarang exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Oak Tree Emerald Hotel & Conventions Semarang is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Oak Tree Emerald Hotel & Conventions Semarang.

All facilities in Oak Tree Emerald Hotel & Conventions Semarang

Swimming Pool

Common Space

Lobby

Exterior

Bedroom

Food and Drinks

Restaurant with AC
A la carte breakfast
A la carte dinner
A la carte lunch
Bar
Breakfast
Breakfast and dinner
Breakfast and lunch
Buffet breakfast
Brunch
Buffet dinner
Buffet lunch
Cafe
Continental breakfast
Dining area
Early bird breakfast
Gala dinner
Hot breakfast
Set menu dinner
Set menu lunch
Snacks
Vegetarian meal

Public Facilities

Parking
Coffee/tea in lobby
Coffee shop
Early check-in
Elevator
24-hour room service
Late check-out
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

Hotel Services

Bellhop
Concierge
Doorman
Early Check-in
Front desk
24-hour Receptionist
24-hour security
Laundry service
Porter
Wedding service

General

AC
Ballroom
Banquet
Connecting rooms
Heater
Non-smoking room
Swimming pool
Smoking area
Terrace

In-room Facilities

Bathrobe
Bathtub
Cable TV
Desk
In-room safe
Minibar
Refrigerator
Shower
TV

Nearby Facilities

ATM/Banking
Beauty salon
Gift shop
Grocery
Hair salon
Laundry
Shops
Supermarket

Business Facilities

Conference room
Meeting facilities
Photocopier
PRINTER
Projector

Things to Do

Barbecue
Massage
Outdoor facilities
Outdoor pool
Spa

Transportation

Airport transfer
Shopping center shuttle

Accessibilty

Accessible parking
Wheelchair accessible

Shuttle Service

Airport transfer with surcharge
Train station pickup

Family-friendly Facilities

Children pool

Connectivity

Free WiFi

Accommodation Policy & General Information in Oak Tree Emerald Hotel & Conventions Semarang

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Contact Accommodation Before Arrival

Guests should contact hotel 1 day(s) prior to arrival

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 15:00 - Before 12:00
Breakfast Availability	Yes, some room provide breakfast
Available rooms at Oak Tree Emerald Hotel & Conventions Semarang	172
Number of floors in Oak Tree Emerald Hotel & Conventions Semarang	11
Another facilities in Oak Tree Emerald Hotel & Conventions Semarang	Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Bar

Frequently asked question in Oak Tree Emerald Hotel & Conventions Semarang

What are available facilities at Oak Tree Emerald Hotel & Conventions Semarang?

There are top facilites at Oak Tree Emerald Hotel & Conventions Semarang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Oak Tree Emerald Hotel & Conventions Semarang?

The standard check-in time at Oak Tree Emerald Hotel & Conventions Semarang is starting from From 15:00 while the latest check-out time is at Before 12:00

Does Oak Tree Emerald Hotel & Conventions Semarang provide breakfast?

Yes, Oak Tree Emerald Hotel & Conventions Semarang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Oak Tree Emerald Hotel & Conventions Semarang

Overall Ratings & Reviews Oak Tree Emerald Hotel & Conventions Semarang

Traveloka (664)

8.7

Very Good

From 664 reviews

Provided by travelers on

Cleanliness

8.5

Room Comfort

8.7

Meal

8.3

Location

8.7

Service and Facilites

8.7

People often mention about Oak Tree Emerald Hotel & Conventions Semarang

All

Ambiance (68)

Staff Friendliness (63)

Bedroom (63)

Bathroom (61)

Surroundings (58)

Room Space (58)

Distance to City Center (53)

Family Friendly (50)

Hotel Area (50)

Taste (47)

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Traveler Reviews Oak Tree Emerald Hotel & Conventions Semarang

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Customer reviews

M***i

Business

9.4

/10

Reviewed 4 day(s) ago

The hotel is located in a residential area, so it's a bit unusual. But the address can be found on Google Maps, so it's not difficult. The environment is beautiful, there are lots of trees. We booked a room facing the outside (not facing the hallway), the room was big and clean.

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Accommodation's Reply

05 Jun 2025

Dear Mr./Mrs. M*i. Warm greetings from Oak Tree Emerald Hotel & Conventions Semarang, Thank you for the best review that you have given us. We are happy to know that you had a pleasant experience during your stay. We are happy to wait for your next arrival to be able to warmly welcome you and your family back with better service and quality. Regards,. Ika Widiya. Marketing Communication

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H***y

Staycation

8.5

/10

Reviewed 6 day(s) ago

stay here with family. kids are happy because the swimming pool is quite large and there is a swimming pool and also specifically for children with a view of trees. suitable for healing because the atmosphere is quiet.. enter a fairly quiet housing complex. the hotel atmosphere is beautiful, although there are some locations that I think are not well maintained and old. wifi when I was there was a bit slow.. breakfast is quite varied..

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1 people find it helpful

Accommodation's Reply

05 Jun 2025

Dear Mrs. H*y. Warm greetings from Oak Tree Emerald Hotel & Conventions Semarang. Thank you for choosing Oak Tree Emerald as your choice of accommodation in Semarang City, and for giving us a score and review. We apologize for the inconvenience you experienced during your stay at our hotel related to some poorly maintained locations and slightly slow WiFi. This is truly a note for us to immediately follow up and evaluate in the future. We are happy to await your next arrival to be able to welcome you back to our hotel with better service and quality. Regards, Ika Widiya. Marketing Communication

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Desti J.

Leisure

9.7

/10

Reviewed 1 week(s) ago

We are happy with the atmosphere, it is very comfortable for families.

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Accommodation's Reply

04 Jun 2025

Dear Mrs. Desti J. Warm greetings from Oak Tree Emerald Hotel & Conventions Semarang, Thank you for the best review that you have given us. We are happy to know that you had a pleasant experience during your stay. We are happy to wait for your next arrival to be able to warmly welcome you and your family back with better service and quality. Regards,. Ika Widiya. Marketing Communication

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G***i

8.5

/10

Reviewed 1 week(s) ago

So far not bad...just a bit lacking breakfast

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Accommodation's Reply

02 Jun 2025

Dear Mr. G*i. Warm greetings from Oak Tree Emerald Hotel & Conventions Semarang. Thank you for choosing Oak Tree Emerald as your choice of accommodation in Semarang City, and for giving us a score and review. We apologize for the inconvenience you experienced during your stay at our hotel regarding the less than satisfactory breakfast. This is truly a note for us to immediately follow up and evaluate in the future. We are happy to await your next arrival to be able to welcome you back to our hotel with better service and quality. Regards, Ika Widiya. Marketing Communication

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d***i

Staycation

8.3

/10

Reviewed 1 week(s) ago

First I say this Oak Tree hotel is comfortable, there are just a few things that need to be improved so that guests can stay more comfortably.. 1. Room cleanliness, I entered the executive bathtub room, in the corner of the room there was a spider's nest, like this room is rarely occupied / damp.. the mattress is okay, the size of the bed is good, other facilities are okay. there is tea, coffee, sugar, creamer, and a water heater is also available. 2. Bathroom, the bathtub is clean, the drawback is in the closet section, it would be better to provide a spray hose. a hair dryer is also provided. and the toothbrush is hard not soft. 3. The breakfast should be for a 4 star standard, the variety of food is more than this. and the taste is also lacking. 4. The swimming pool is not clean, the water has a lot of fine sand... 5. The towels are also not fragrant The rest is good, the hotel staff are friendly, fortunately the room has a smart TV so you can watch Netflix. Please make it an evaluation for hotel management, so that guests can stay more satisfied. especially the breakfast. Thank you

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Accommodation's Reply

03 Jun 2025

Dear Mrs. d*i. Warm greetings from Oak Tree Emerald Hotel & Conventions Semarang. Thank you for choosing Oak Tree Emerald as your choice of accommodation in Semarang City, and for giving us a score and review. We apologize for the inconvenience you experienced during your stay at our hotel regarding the room, bathroom, swimming pool and towels that were not clean. This is really a note for us to immediately follow up and evaluate in the future. We are happy to await your next arrival to be able to welcome you back to our hotel with better service and quality. Regards, Ika Widiya. Marketing Communication

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joelio

Staycation

8.2

/10

Reviewed 1 week(s) ago

Seems like an old hotel, need to do a renovation. But everything [is] ] still in good condition.

1 people find it helpful

Accommodation's Reply

02 Jun 2025

Dear Mr. joelio. Warm greetings from Oak Tree Emerald Hotel & Conventions Semarang. Thank you for choosing Oak Tree Emerald as your choice of accommodation in Semarang City, and for giving us a score and review. We apologize for the inconvenience you experienced during your stay at our hotel regarding the hotel that needs renovation. This is truly a note for us to immediately follow up and evaluate in the future. We are happy to await your next arrival to be able to welcome you back to our hotel with better service and quality. Regards, Ika Widiya. Marketing Communication

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I***n

10.0

/10

Reviewed 1 week(s) ago

early check in, friendly staff, clean, good food, spacious room, comfortable, strategic

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Accommodation's Reply

02 Jun 2025

Dear Mrs. I*n. Warm greetings from Oak Tree Emerald Hotel & Conventions Semarang, Thank you for the best review that you have given us. We are happy to know that you had a pleasant experience during your stay. We are happy to wait for your next arrival to be able to warmly welcome you and your family back with better service and quality. Regards,. Ika Widiya. Marketing Communication

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Maz N.

8.2

/10

Reviewed 2 week(s) ago

I used to come here often & there used to be a lot of smoking rooms, but recently the smoking rooms have become limited🤔

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1 people find it helpful

Accommodation's Reply

26 May 2025

Dear Mr. Maz N. Warm greetings from Oak Tree Emerald Hotel & Conventions Semarang. Thank you for choosing Oak Tree Emerald as your choice of place to stay in Semarang City, and for giving us a score and review. We apologize for the inconvenience you experienced during your stay at our hotel regarding the limited number of smoking rooms, for now the number of our smoking rooms is still the same and for room plotting we will adjust it to the type of room ordered and your special request, this will be our evaluation in the future, sir. We are happy to await your next arrival to be able to welcome you back to our hotel with better service and quality. Regards, Ika Widiya. Marketing Communication

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A***d

8.5

/10

Reviewed 2 week(s) ago

Spacious room, suitable location for those who need peace and quiet.

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Accommodation's Reply

26 May 2025

Dear Mr. A*d. Warm greetings from Oak Tree Emerald Hotel & Conventions Semarang, Thank you for the best review that you have given us. We are happy to know that you had a pleasant experience during your stay. We are happy to wait for your next arrival to be able to warmly welcome you and your family back with better service and quality. Regards,. Ika Widiya. Marketing Communication

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G***G

10.0

/10

Reviewed 4 week(s) ago

Staying at Oak Tree makes me want to come back again😁

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1 people find it helpful

Accommodation's Reply

16 May 2025

Dear Mr./Mrs. G*G. Warm greetings from Oak Tree Emerald Hotel & Conventions Semarang, Thank you for the best review that you have given us. We are glad to know that you had a pleasant experience during your stay. We are happy to wait for your next arrival to be able to warmly welcome you and your family back with better service and quality. Regards,. Ika Widiya. Marketing Communication

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L***a

Leisure

8.2

/10

Reviewed 4 week(s) ago

Overall ok. It's just that the AC is too cold, sleeping feels like being in a refrigerator :) Even though it's set to 28°C, the mattress is a bit damp.

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Accommodation's Reply

16 May 2025

Dear Mrs. L*a. Warm greetings from Oak Tree Emerald Hotel & Conventions Semarang. Thank you for choosing Oak Tree Emerald as your choice of accommodation in Semarang City, and for giving us a score and review. We apologize for the inconvenience you experienced during your stay at our hotel regarding the AC being too cold. This is truly a note for us to immediately follow up and evaluate in the future. We are happy to await your next arrival to be able to welcome you back to our hotel with better service and quality. Regards, Ika Widiya. Marketing Communication

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ZAKARIA S.

Business

8.7

/10

Reviewed 4 week(s) ago

It should be one of the mainstays in its location which is quite interesting for me, but the hotel has a less than good taste in its food, which is fatally inferior to hotels in a lower class.

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1 people find it helpful

Accommodation's Reply

16 May 2025

Dear Mr. Zakaria S. Warm greetings from Oak Tree Emerald Hotel & Conventions Semarang. Thank you for choosing Oak Tree Emerald as your choice of accommodation in Semarang City, and for giving us a score and review. We apologize for the inconvenience you experienced during your stay at our hotel regarding the less than good taste of the food. This is really a note for us to immediately follow up and evaluate in the future. We are happy to await your next arrival to be able to welcome you back to our hotel with better service and quality. Regards, Ika Widiya. Marketing Communication

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N***s

Leisure

6.0

/10

Reviewed 7 week(s) ago

I booked 3 rooms. 2 rooms had problems like they hadn't been cleaned properly, even though I checked in at 7 pm. Like the picture I attached, the bed sheet looked like someone had been lying there, the toilet hadn't been cleaned, and towels and amenities weren't available. The handling took so long that I had to contact the front desk repeatedly. I asked for it to be cleaned again or moved to another room on the same floor because we are a family and will be back after dinner. Never again staying at this hotel. Bad experience for me and my family.

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2 people find it helpful

Accommodation's Reply

24 Apr 2025

Dear Mr./Mrs. N*s. Warm greetings from Oak Tree Emerald Hotel & Convention Semarang. Thank you for choosing Oak Tree Emerald as your choice of place to stay in Semarang City, and for giving us a score and review. We apologize for the inconvenience you experienced during your stay at our hotel regarding the toilet that had not been cleaned and the long handling. This is really a note for us to immediately follow up and evaluate in the future. We are happy to await your next arrival to be able to welcome you back to our hotel with better service and quality. Regards, Ika Widiya. Marketing Communication

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Aulia Z.

Business

6.6

/10

Reviewed 7 week(s) ago

It is better for every room that has a bathtub to be given an extra mat. It is better for the closet to use a jet bidet only, because for little girls it is not recommended to use a bottom bidet.

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1 people find it helpful

Accommodation's Reply

24 Apr 2025

Dear Mrs. Aulia Z. Warm greetings from Oak Tree Emerald Hotel & Convention Semarang. Thank you for choosing Oak Tree Emerald as your choice of accommodation in Semarang City, and for giving us a score and review. We apologize for the inconvenience you experienced during your stay at our hotel regarding the toilet that does not use a bidet jet. This is truly a note for us to immediately follow up and evaluate in the future. We are happy to await your next arrival to be able to welcome you back to our hotel with better service and quality. Regards, Ika Widiya. Marketing Communication

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Dimas P.

9.4

/10

Reviewed 8 week(s) ago

Good food, location is far from anywhere suitable for rest. Bathroom has a leak in the shower but overall okay.

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Accommodation's Reply

15 Apr 2025

Dear Mr. Dimas P. Warm greetings from Oak Tree Emerald Hotel & Convention Semarang, Thank you for choosing Oak Tree Emerald as your choice of place to stay in Semarang City, and for giving us a score and review. We apologize for the inconvenience you experienced during your stay at our hotel regarding the leak in the shower. This is truly a note for us to immediately follow up and evaluate in the future. We are happy to await your next arrival to be able to welcome you back to our hotel with better service and quality. Regards,. Ika Widiya. Marketing Communication

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M***d

10.0

/10

Reviewed 8 week(s) ago

Fantastic hidden gems hotel, visiting this hotel for the fourth time.

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Accommodation's Reply

16 Apr 2025

Dear Mr. M*d. Warm greetings from Oak Tree Emerald Hotel & Conventions Semarang, Thank you for the best review that you have given us. We are glad to know that you had a pleasant experience during your stay. We are happy to wait for your next arrival to be able to warmly welcome you and your family back with better service and quality. Regards,. Ika Widiya. Marketing Communication

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Decty D.

9.4

/10

Reviewed 8 week(s) ago

very suitable for healing, natural nuances

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Accommodation's Reply

24 Apr 2025

Dear Mr. Decty D. Warm greetings from Oak Tree Emerald Hotel & Conventions Semarang, Thank you for the best review that you have given us. We are happy to know that you had a pleasant experience during your stay. We are happy to wait for your next arrival to be able to warmly welcome you and your family back with better service and quality. Regards,. Ika Widiya. Marketing Communication

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f***h

10.0

/10

Reviewed 8 week(s) ago

Very comfortable, green environment with lots of trees.

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3 people find it helpful

Accommodation's Reply

14 Apr 2025

Dear Mrs. f*h. Warm greetings from Oak Tree Emerald Hotel & Conventions Semarang, Thank you for the best review that you have given us. We are happy to know that you had a pleasant experience during your stay. We are happy to wait for your next arrival to be able to warmly welcome you and your family back with better service and quality. Regards,. Ika Widiya. Marketing Communication

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Bambang T. W.

8.5

/10

Reviewed 9 week(s) ago

The hotel staff are quite good and friendly

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Accommodation's Reply

15 Apr 2025

Dear Mr. Bambang T. W. Warm greetings from Oak Tree Emerald Hotel & Conventions Semarang, Thank you for the best review that you have given us. We are happy to know that you had a pleasant experience during your stay. We are happy to wait for your next arrival to be able to warmly welcome you and your family back with better service and quality. Regards,. Ika Widiya. Marketing Communication

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A***a

Staycation

10.0

/10

Reviewed 9 week(s) ago

Suitable for staycation with kids. Nice atmosphere, green hill vibes with city lights view. Unique because it is like in a residential area.

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Accommodation's Reply

14 Apr 2025

Dear Mrs. A*a. Warm greetings from Oak Tree Emerald Hotel & Conventions Semarang, Thank you for the best review that you have given us. We are happy to know that you had a pleasant experience during your stay. We are happy to wait for your next arrival to be able to warmly welcome you and your family back with better service and quality. Regards,. Ika Widiya. Marketing Communication

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Exterior 4 Oak Tree Emerald Hotel & Conventions Semarang

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.