Mercure Convention Center Ancol

Hotels
8.5
/10
Very Good
7,203 reviews

What Guests Say About Their Stay

Family Friendly (170)
Staff Friendliness (170)
Room Space (164)
Bedroom (149)
IDA P. H.
8.5
/ 10
We had a great staycation during the holiday, the kids love it, although the swimming pool is quite small compare to the size of this hotel and the number of visitor, hope next time the swimming pool will be bigger
Surung S.
9.7
/ 10
Pros. What a beautiful staycation at Mercure Ancol, they have friendly staff, from the security officer, bell boy and the receptionist they are all well performed during the peak season, especially with Pak Denny at the front desk, he is very helpful. The breakfast was good, the area of the restaurant is huge, can serve all the guests with small queuing and you can spend your time enjoy the food with no limit time. The best of the best is the pool slide that my son enjoyed the most. Cons. Almost none but due to covid situation the activities of the pool is limited to 1 hour only. The variety of food is very good but needs to be improved for the taste. Oh ya, you have to pay the entrance fee for your vehicle and people, so you will spend more money if you plan to go out/in the Ancol Area. This Mercure Hotel deserves 5 stars recommended hotel from me. Well done Mercure Ancol and Thank you for your hospitality.
Ridhia
10.0
/ 10
this hotel is very recommended👍🏻 very comfortable when I stay overnight for family vacation.. thank’s for the service during my stay here 😀 especially, I love the breakfast menu as mie goreng aceh, beef sausage, omellete, chicken kungpao, chicken porridge..
Kheri F.
9.7
/ 10
we were 1 night stay. first impression is that we got upgraded room from executive to suite room. what a surprise!!! beautiful room, kids enjoyed the room and the view (beach view). we had a great breakfast too.
Vincentia Y. I.
9.7
/ 10
We had an enjoyable stay here. Surrounded by Ancol's facilities, I think this hotel is one of the best 4-star hotel in town. They have a new room concept, good food, friendly staff, and affordable room rate.
In the Area
See Map
Jl. Pantai Indah, Ancol Jakarta Baycity, North Jakarta, Ancol, Jakarta Utara, Jakarta, Indonesia, 14430
Pelabuhan Victoria
72 m
Chungking Mansions
613 m
Mong Kok
2.29 km
Kowloon Park
43 m
Stesen Tsim Sha Tsui
505 m
Sky100 Hong Kong Observation Deck
880 m
Queen Elizabeth Hospital
1.22 km

Main Facilities

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Swimming Pool
Parking
WiFi
Staying at Mercure Convention Center Ancol is a good choice when you are visiting Ancol. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Mercure Convention Center Ancol

Discover More Places
Jl. Pantai Indah, Ancol Jakarta Baycity, North Jakarta, Ancol, Jakarta Utara, Jakarta, Indonesia, 14430

Kawasan Berhampiran

Kowloon Park
Taman & Zoo
43 m
Stesen Tsim Sha Tsui
Pusat Pengangkutan
505 m
Sky100 Hong Kong Observation Deck
Perniagaan
880 m
Queen Elizabeth Hospital
Perkhidmatan Awam
1.22 km

Popular di Kawasan ini

Others

Pelabuhan Victoria
72 m

Pusat hiburan

Mong Kok
2.29 km

Others

Chungking Mansions
613 m
Distances shown are based on straight line distances. Actual travel distances may vary.

Discover More About Mercure Convention Center Ancol

Location


Staying at Mercure Convention Center Ancol is a good choice when you are visiting Ancol.

About Mercure Convention Center Ancol

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Mercure Convention Center Ancol is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Mercure Convention Center Ancol.

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All facilities in Mercure Convention Center Ancol

Bar, Cafe and Lounge
Swimming Pool
Entertainment Facility
Functional Hall
Common Space

Hotel Services

  • Concierge
  • Express check-in
  • Express check-out

Things to Do

  • Outdoor pool
  • Children play area

Public Facilities

  • Parking
  • WiFi in public area

Kids and Pets

  • Babysitting

General

  • Swimming pool

In-room Facilities

  • TV

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Mercure Convention Center Ancol

Important Note

Entrance access fees to Ancol area is at the charge of the guests.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Distance to Downtown
72 m
Popular in the Area
Pelabuhan Victoria, Chungking Mansions, Mong Kok
Number of floors in Mercure Convention Center Ancol
10
Another facilities in Mercure Convention Center Ancol
Concierge, Express check-in, Express check-out, Outdoor pool, Children play area
Nearby point of interest
Kowloon Park, Stesen Tsim Sha Tsui, Sky100 Hong Kong Observation Deck

Frequently asked question in Mercure Convention Center Ancol

What are available facilities at Mercure Convention Center Ancol?
There are top facilites at Mercure Convention Center Ancol such as Swimming Pool, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Mercure Convention Center Ancol?
The standard check-in time at Mercure Convention Center Ancol is starting from From 15:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests in Mercure Convention Center Ancol

8.5
Very Good
From 7,203 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.6

Meal

8.3

Location

8.8

Service and Facilites

8.6

People often mention about Mercure Convention Center Ancol
All
Staff Friendliness (139)
Family Friendly (125)
Bedroom (120)
Room Space (119)
Surroundings (113)
Ambiance (111)
Bathroom (109)
Hotel Area (101)
Variety (98)
Activity Option (96)
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Traveler Reviews Mercure Convention Center Ancol

Number of reviews per page
20
40
Customer reviews
P***e
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 day(s) ago
Complete facilities, bring babies and teenagers, everyone can play. Spacious room and view of the gondola and the sea. Will definitely stay again at Mercure Ancol.
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T***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
besides being comfortable, it's really suitable for families to stay here. I've stayed here twice, I'll come back here again. thank you
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1 people find it helpful
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Anindhitya
icon-origin-TRAVELOKA
6.4
/10
Reviewed 1 week(s) ago
Stayed here just to watch a concert at Ancol. You still have to pay to enter and exit Ancol, it was hard to find food. The check-in queue was like waiting in line for groceries for almost an hour.
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2 people find it helpful
Lisa F.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
A fun staycation with a swimming pool with games and kids face painting.
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IKBAL S.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
The children are very enthusiastic, there are many play facilities.
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1 people find it helpful
a***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.7
/10
Reviewed 1 week(s) ago
I arrived to finish registering at 12, waiting for the key, but those who just arrived to register at 2 were already given the key, while I was still waiting until 3. Thank you.
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a***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
the staff is very friendly and very helpful. the food has many choices
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a***r
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel staff is very friendly, there are many choices of food.
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F***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
The hotel is very kids friendly, we got a birthday cake too, the staff are friendly ☺
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1 people find it helpful
A***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The place is pleasant and the facilities are good and the service is by friendly staff.
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D***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The hotel staff were very friendly and kind during the check-in process and were good at providing information about the area.
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Lalu M. R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The service is very good, the staff is polite and very responsive, very suitable for family vacations, especially those with small children because the Hotel Management provides many free children's play areas such as: Football Field, Playground, Face Painting, Balloons, swimming pool equipped with slides, ball pools and bubble toys. Overall it is very comfortable.
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2 people find it helpful
Vinny P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
everything is okay, which is amazing.. with the room reservation order including breakfast, it is also free for children under the age of 12.. not all hotels have a policy like this.. amazing.. and this hotel is highly recommended for families.
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3 people find it helpful
Accommodation's Reply
18 May 2025
Dear Mrs. Vinny, We are very happy to hear that you enjoyed your experience at Mercure Convention Center Ancol. Thank you for your kind recommendation. We will share your comments with our team to motivate all our staff to continue improving the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back. Best regards, Fachry Aulia - Asst. Front Office Manager.
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T***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The play area is not big enough for the Mercure's large room capacity.
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Accommodation's Reply
18 May 2025
Dear Guest, We are very happy to hear that you enjoyed your experience at Mercure Convention Center Ancol. Thank you for your kind feedback and we will use it as an evaluation material for the future. Thank you again for sharing your experience, and we look forward to welcoming you back. Best regards, Fachry Aulia - Asst. Front Office Manager.
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S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
Stayed just one night but had a really enjoyable experience at Mercure Ancol! All the staff were friendly, with the exception of the front security. The hotel is very kid-friendly and offers a wide range of fun activities for children, including free balloons and face painting, a bubble party at the pool, a fun kids club and entertainment area, toys in the sand area, a football field, and more. The room was clean and comfortable, and each one comes with its own Wi-Fi. Breakfast had a good variety of options. The highlight of our stay was the free room upgrade. Thank you so much, Mercure! My child was thrilled and already wants to come back 💕
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5 people find it helpful
Accommodation's Reply
18 May 2025
Dear Guest We are glad to hear that you enjoyed your stay at Mercure Convention Center Ancol. The staff were friendly, hotel is kid friendly and a lot of kid activities, breakfast had a good variety and especially you got room upgrade. Thank you for your feedback and looking forward to welcoming you back Best Regards Fachry Aulia - Asst. Front Office Manager
Ana F.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
A pleasant experience staying at a hotel near Ancol with complete facilities and friendly staff.
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Accommodation's Reply
18 May 2025
Dear Ms. Ana We are glad to hear that you enjoyed your stay at Mercure Convention Center Ancol with complete facilities and staff were friendly Thank you for your feedback and looking forward to welcoming you back Best Regards Fachry Aulia - Asst. Front Office Manager
K***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The staff very friendly and accommodating
2 people find it helpful
Accommodation's Reply
18 May 2025
Dear Guest We are glad to hear that you enjoyed your stay at Mercure Convention Center Ancol. The staff were friendly, and accommodating Thank you for your feedback and looking forward to welcoming you back Best Regards Fachry Aulia - Asst. Front Office Manager
I***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Stayed here for 2 nights, everything was good, the lobby was clean and fragrant, the staff was friendly, the food was delicious. The view from the room balcony directly faces the beach. There is a playground for children but unfortunately it is placed at the back so it is a bit scary. The swimming pool is quite good, it's just that there is a slight smell of urine in the pool changing room. One more thing, on the first night of our stay we found that the balcony door could not be locked, then we told the receptionist but it was not handled until morning. It was handled the next day, but the balcony door still could not be locked.
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2 people find it helpful
Accommodation's Reply
18 May 2025
Dear Guest, We are very happy to hear that you enjoyed your experience at Mercure Convention Center Ancol with a clean and fragrant lobby, friendly staff, delicious food and a room view facing the beach. Thank you for your feedback regarding the location of the playground for us to use as evaluation material in the future. Thank you again for sharing your experience, and we look forward to welcoming you back. Best regards, Fachry Aulia - Asst. Front Office Manager.
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Deri I. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Check-in time was on time, no need to wait long. All staff are friendly, comfortable rooms, spacious car and motorbike parking, varied restaurant menu, complete entertainment area, there is a snack & children's toy store (very kids friendly). It happened to be close to the child's birthday, we got free decorations and birthday cake 😊. Thanks Mercure.
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1 people find it helpful
Accommodation's Reply
18 May 2025
Dear Mrs. Deri, We are very happy to hear that you had a fast check-in service, friendly staff, comfortable room, spacious car park, complete entertainment area and free decoration and birthday cake. Thank you again for sharing your experience, and we look forward to welcoming you back. Best regards, Fachry Aulia - Asst. Front Office Manager.
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N***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Very happy stay disini, i'll be back 🤩🤩🤩
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Accommodation's Reply
18 May 2025
Dear Guest, We are very pleased to hear that you enjoyed your experience at Mercure Convention Center Ancol. Your comments are our motivation to continue improving the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back. Best regards, Fachry Aulia - Asst. Front Office Manager.
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Number of reviews per page
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Lobby 4 Mercure Convention Center Ancol

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