Grand Zuri Pematangsiantar

Hotels
Preferred Partner
8.4
/10
Very Good
2,398 reviews

What Guests Say About Their Stay

Staff Friendliness (52)
Room Space (47)
Bedroom (44)
Check-in/out Time (38)
Rasi Prasetio
9.7
/ 10
Nice breakfast. Clean room. Great.
agnes feby trisnawaty Tambunan
9.1
/ 10
The room very comfort, good breakfast, good location. I will be back on the next vacation
RITA N. V. H.
8.5
/ 10
Clean, friendly, patient and helpful staff especially when the staff served a person with dissability.
Rita N. V. H.
8.5
/ 10
Polite staff, patient and helpful. The staff served disability guest with warm heart and big smile.
Rosni L.
9.7
/ 10
Clean and tidy with friendly staff
In the Area
See Map
Jl. Medan, No. 88, Siantar UtaraKec. Siantar Martoba, Kota Pematang SiantarSumatera Utara, Siantar Martoba, Pematangsiantar, Sumatra Utara, Indonesia, 21138
Near recreation spot
GKPI Martoba, Resort Siantar III
2.10 km
Loket Sentosa - Intra Parluasan
2.23 km
Parluasan Market
2.64 km
Siantar Waterpark
203 m
Murni Teguh Horas Insani Hospital
1.16 km
Siantar Station
3.81 km
Universitas Simalungun
4.48 km

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Staying at Grand Zuri Pematangsiantar is a good choice when you are visiting Siantar Martoba. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Grand Zuri Pematangsiantar

Discover More Places
Jl. Medan, No. 88, Siantar UtaraKec. Siantar Martoba, Kota Pematang SiantarSumatera Utara, Siantar Martoba, Pematangsiantar, Sumatra Utara, Indonesia, 21138
Near recreation spot

Nearby Places

Siantar Waterpark
Activity & Games
203 m
Murni Teguh Horas Insani Hospital
Public Service
1.16 km
Siantar Station
Transportation Hub
3.81 km
Universitas Simalungun
Education
4.48 km

Popular in the Area

Transportation Hub

Loket Sentosa - Intra Parluasan
2.23 km

Entertainment/Attraction

Parluasan Market
2.64 km

Others

GKPI Martoba, Resort Siantar III
2.10 km
Distances shown are based on straight line distances. Actual travel distances may vary.

Discover More About Grand Zuri Pematangsiantar

Location


Staying at Grand Zuri Pematangsiantar is a good choice when you are visiting Siantar Martoba.

About Grand Zuri Pematangsiantar

From business event to corporate gathering, Grand Zuri Pematangsiantar provides complete services and facilities that you and your colleagues need.

Whether you are planning an event or other special occasions, Grand Zuri Pematangsiantar is a great choice for you with a large and well-equipped function room to suit your requirements.

Have fun with various entertaining facilities for you and the whole family at Grand Zuri Pematangsiantar, a wonderful accommodation for your family holiday.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Grand Zuri Pematangsiantar exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Grand Zuri Pematangsiantar is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Grand Zuri Pematangsiantar.

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All facilities in Grand Zuri Pematangsiantar

Swimming Pool
Fitness Center
Common Space
Lobby
Exterior

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast (surcharge)
  • Cafe
  • Continental breakfast

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool

Public Facilities

  • Parking
  • Coffee shop
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • WiFi in public area

Business Facilities

  • Business facilities
  • Conference room
  • Meeting facilities
  • Projector

Hotel Services

  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service

In-room Facilities

  • Desk
  • Shower
  • TV

Things to Do

  • Fitness center
  • Outdoor pool

Transportation

  • Secure parking

Connectivity

  • Free WiFi

Nearby Facilities

  • Shops

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Grand Zuri Pematangsiantar

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Distance to Downtown
2.10 km
Popular in the Area
GKPI Martoba, Resort Siantar III, Loket Sentosa - Intra Parluasan, Parluasan Market
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Grand Zuri Pematangsiantar
115
Number of floors in Grand Zuri Pematangsiantar
3
Another facilities in Grand Zuri Pematangsiantar
Restaurant with AC, A la carte dinner, A la carte lunch, Breakfast, Breakfast and dinner
Nearby point of interest
Siantar Waterpark, Murni Teguh Horas Insani Hospital, Siantar Station

Frequently asked question in Grand Zuri Pematangsiantar

What are available facilities at Grand Zuri Pematangsiantar?
There are top facilites at Grand Zuri Pematangsiantar such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grand Zuri Pematangsiantar?
The standard check-in time at Grand Zuri Pematangsiantar is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Grand Zuri Pematangsiantar provide breakfast?
Yes, Grand Zuri Pematangsiantar provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Grand Zuri Pematangsiantar

8.4
Very Good
From 2,398 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.4

Meal

8.3

Location

8.3

Service and Facilites

8.5

People often mention about Grand Zuri Pematangsiantar
All
Staff Friendliness (32)
Bedroom (31)
Room Space (29)
Bathroom (27)
Check-in/out Time (25)
Family Friendly (24)
Ambiance (24)
Hotel Area (24)
Variety (23)
Soundproof (22)
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Traveler Reviews Grand Zuri Pematangsiantar

Number of reviews per page
20
40
Customer reviews
E***A
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Friendly guest service and comfort and security of the hotel, and variety and taste of food in the restaurant, and strategic location and highly recommended.
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Accommodation's Reply
10 Jun 2025
Dear Mr. / Mrs. E * A, We would like to thank you for sharing your experience during your visit to Grand Zuri Hotel Pematangsiantar. We are very happy to hear that you are satisfied with our service. Your positive comments mean a lot to us and will motivate the team to continue to provide the best. We look forward to welcoming you back again in the future. Warm regards, Yuni Kandra Sagala. General Manager
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P***i
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 day(s) ago
the hotel is recommended.. there is also a cinepolis
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Accommodation's Reply
10 Jun 2025
Dear Mr. / Mrs. P*i, We would like to thank you for sharing your experience during your visit to Grand Zuri Hotel Pematangsiantar. We are very happy to hear that you are satisfied with our service. Your positive comments mean a lot to us and will motivate the team to continue to provide the best. We look forward to welcoming you back again in the future. Warm regards, Yuni Kandra Sagala. General Manager
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Dewi S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 day(s) ago
pleasant, close to city center
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Accommodation's Reply
13 Jun 2025
Dear Mrs. Dewi S, We would like to thank you for sharing your experience during your visit to Grand Zuri Hotel Pematangsiantar. We are pleased to know that you enjoyed your stay and felt helped by the strategic location of our hotel and its proximity to the city center. Comfort and ease of access are indeed one of the advantages that we offer, and we are glad that it provides added value for you. We look forward to welcoming you back again in the future. Warm regards, Yuni Kandra Sagala. General Manager
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L***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
clean and comfortable hotel, friendly hotel staff
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Accommodation's Reply
03 Jun 2025
Dear Mr. L*y, We would like to thank you for sharing your experience during your visit to Grand Zuri Hotel Pematangsiantar. We are very pleased to know that you found our hotel clean and comfortable, and that our staff were friendly. Guest satisfaction and comfort are our top priorities, and comments like these inspire our team to continue providing the best service. We look forward to welcoming you back again in the future. Warm regards, Yuni Kandra Sagala. General Manager.
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Jefri S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
good hotel. nice and comfort. will come again
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Accommodation's Reply
03 Jun 2025
Dear Mr. Jefri S, We would like to thank you for sharing your experience during your visit to Grand Zuri Hotel Pematangsiantar. We are very happy to know that you find our hotel nice, good, and comfortable. Guest satisfaction is our top priority, and comments like this are the motivation for the entire team to continue providing the best service. We look forward to welcoming you back again in the future. Warm regards, Yuni Kandra Sagala. General Manager.
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Johan J.
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8.5
/10
Reviewed 2 week(s) ago
Recommended hotel if you go to Siantar.
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Accommodation's Reply
01 Jun 2025
To Mr. Johan J. We would like to thank you for sharing your experience during your visit to Grand Zuri Hotel Pematangsiantar. We are very happy to be your main choice while in this city. Hopefully we can continue to provide the best service on your next visit. Warm regards, Yuni Kandra Sagala. General Manager
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Muhammad W. R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
very very friendly receptionist 👍
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Accommodation's Reply
02 Jun 2025
To Mr. Muhammad W. R, We would like to thank you for sharing your experience during your visit to Grand Zuri Hotel Pematangsiantar. Thank you for your appreciation, especially for our reception team. Hospitality is one of the main values that we always maintain at Grand Zuri Pematangsiantar. Reviews like this are a motivation for the entire team to continue to provide the best service. We look forward to welcoming you back again in the future. Warm regards, Yuni Kandra Sagala. General Manager.
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r***a
icon-origin-TRAVELOKA
8.6
/10
Reviewed 3 week(s) ago
got a room with hot air conditioning and lots of ants.
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Accommodation's Reply
27 May 2025
Dear r*a, We would like to thank you for sharing your experience during your visit to Grand Zuri Hotel Pematangsiantar. This is clearly beyond the comfort standards that we want to provide to every guest. We have conveyed this to the housekeeping and engineering teams for immediate follow-up so that it does not happen again in the future. Your input is highly appreciated as material for evaluation and improvement. We look forward to welcoming you back again in the future. Warm regards, Yuni Kandra Sagala. General Manager.
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T***n
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
With high humidity conditions in the Siantar area, extra monitoring of the problem of flies in food is needed so that there are no flies. Because when I was eating I found flies. And there needs to be an audit from the consumer protection agency so that the good ones can always be maintained and continuously improved. Thank you.
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1 people find it helpful
Accommodation's Reply
21 May 2025
Dear Mr., We would like to thank you for sharing your experience during your visit to Grand Zuri Hotel Pematangsiantar. This is certainly a serious concern for us, and we will immediately conduct an evaluation and increase supervision, especially in the food & beverage area, including pest control such as flies. We are also very open to input and audits from external parties to ensure that our food quality and safety standards are maintained. We are committed to continuously improving our services for the comfort and satisfaction of our guests. We look forward to welcoming you back again in the future. Warm regards, Yuni Kandra Sagala. General Manager.
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David c.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
Good. There is a cinema. Swimming pool.
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Accommodation's Reply
19 May 2025
Dear Mr. David C, We would like to thank you for sharing your experience during your visit to Grand Zuri Hotel Pematangsiantar. We are glad that you enjoyed the facilities such as the cinema and swimming pool that we provide. We hope that your stay at Grand Zuri Pematangsiantar is always enjoyable. We look forward to welcoming you back again in the future. Warm regards, Yuni Kandra Sagala. General Manager.
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J***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Please maintain and further improve the service
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Accommodation's Reply
18 May 2025
Dear J*a, We would like to thank you for sharing your experience during your visit to Grand Zuri Hotel Pematangsiantar. We greatly appreciate your trust and will continue to strive to maintain and improve the quality of our services. Feedback like this is a great motivation for our team to continue to provide the best experience for every guest. We look forward to welcoming you back in the near future. Warm regards, Yuni Kandra Sagala. General Manager
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Darwin
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.1
/10
Reviewed 4 week(s) ago
Have stayed here twice, 4 star hotel, but the room is very hot, the AC was turned on until midnight, but the room temperature is still 22 degrees. Please check the AC.
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2 people find it helpful
Accommodation's Reply
17 May 2025
Dear Mr. Darwin, We would like to thank you for sharing your experience during your visit to Grand Zuri Hotel Pematangsiantar. Your feedback is very valuable to us. We will immediately follow up and conduct a thorough check on the AC unit in the room in question to prevent a similar incident from happening again. Guest comfort is our priority, and we greatly appreciate your patience and understanding. We look forward to welcoming you back again in the future. Warm regards, Yuni Kandra Sagala. General Manager.
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d***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
the security is the best..!! the staff is also friendly thank you
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Accommodation's Reply
15 May 2025
Dear D*e, We would like to thank you for sharing your experience during your visit to Grand Zuri Hotel Pematangsiantar. We are very happy to hear that you were satisfied with the friendliness of all the staff, especially our security team. Comments like this mean a lot and we will convey them directly to the team as encouragement to continue providing the best service. We look forward to welcoming you back again in the future. Warm regards, Yuni Kandra Sagala. General Manager
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Pandapotan S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Breakfast while swimming is very enjoyable. The waiters are friendly.
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Accommodation's Reply
15 May 2025
Dear Mr. Pandapotan S, We would like to thank you for sharing your experience during your visit to Grand Zuri Hotel Pematangsiantar. Thank you for your positive review. We are glad to hear that you enjoyed our place. Your comments are an encouragement for us to continue to maintain the quality of our facilities and services. We look forward to welcoming you back again in the future. Warm regards, Yuni Kandra Sagala. General Manager.
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Muhammad R.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Very satisfied with the service.
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1 people find it helpful
Accommodation's Reply
14 May 2025
Dear Mr. Muhammad R, We would like to thank you for sharing your experience during your visit to Grand Zuri Hotel Pematangsiantar. We are pleased to know that you are very satisfied with the service we provide. Guest satisfaction is our top priority, and your review is a motivation for the team to continue to provide the best. We look forward to welcoming you back again in the future. Warm regards, Yuni Kandra Sagala. General Manager
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Muhammad R.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
The hotel is ok especially if you get a promo price. Nice hotel for transit 👍🏻
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Accommodation's Reply
13 May 2025
Dear Mr. Muhammad R, We would like to thank you for sharing your experience during your visit to Grand Zuri Hotel Pematangsiantar. We are glad that you are satisfied with your stay, especially with the promo price that makes it even more memorable. We are glad that our hotel can be a comfortable choice for your transit needs. We hope to welcome you back again in the future. Warm regards, Yuni Kandra Sagala. General Manager
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H***A
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Mantapppp ...
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Accommodation's Reply
15 May 2025
Dear Mr. / Mrs. H * A, We would like to thank you for sharing your experience during your visit to Grand Zuri Hotel Pematangsiantar. Thank you for your positive review. We are glad to hear that you liked our place. Your comments are an encouragement for us to continue to maintain the quality of our facilities and services. We look forward to welcoming you back again in the future. Warm regards, Yuni Kandra Sagala. General Manager.
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Andreas S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Friendly staff, varied and delicious breakfast, spacious and clean bedroom, clean bathroom. 👍
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Accommodation's Reply
13 May 2025
Dear Mr. Andreas S, We would like to thank you for sharing your experience during your visit to Grand Zuri Hotel Pematangsiantar. We are very pleased to know that you enjoyed the friendliness of the staff, the variety and taste of the breakfast, and the cleanliness and comfort of the bedroom and bathroom. We look forward to welcoming you back again in the future. Warm regards, Yuni Kandra Sagala. General Manager
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R***n
icon-Medical
Medical
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10.0
/10
Reviewed 5 week(s) ago
Recommendation for 4 star hotel. Friendly staff, thank you.
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1 people find it helpful
Accommodation's Reply
10 May 2025
Dear R*n, We would like to thank you for sharing your experience during your visit to Grand Zuri Hotel Pematangsiantar. We are very pleased to be your choice of 4-star hotel that meets your expectations. The friendliness of our staff is our main commitment to ensure that every guest feels comfortable and appreciated. We look forward to welcoming you back again in the future. Warm regards, Yuni Kandra Sagala. General Manager
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i***r
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
The receptionist staff is friendly and very helpful.
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Accommodation's Reply
14 May 2025
Dear I*r, We would like to thank you for sharing your experience during your visit to Grand Zuri Hotel Pematangsiantar. We are glad to hear that you are satisfied with our receptionist service. We do try to always provide friendly and helpful service to every guest who comes. Your review means a lot to us and will be a motivation to continue to provide the best. We look forward to welcoming you back again in the future. Warm regards, Yuni Kandra Sagala. General Manager
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Number of reviews per page
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