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Banana Inn
Hotels
8.4
/10
Very Good
5,148 reviews
What Guests Say About Their Stay
Andi A. N.
9.4
/ 10
Enjoy our stay, food and room.. Front office and security staff very helpful.. Price is not too expensive, location very strategic..
Dio J.
9.4
/ 10
Perfect for getaways, spending time on weekends and so on. The staff are friendly, too.
Natalina S.
9.7
/ 10
Nice, warm people, kids friendly
imam s.
9.4
/ 10
Awesome place, the executive suite is spacious and comfortable
Adinda P.
10.0
/ 10
Beyond satisfied. The staff offered the best standard of hospitality. They took hospitality to the next level. All of them were super friendly to my little kids. Warm kids pool on weekend, kids activities, great food, spacious room, walking distance to restaurants (Mak Uneh is a must try), walking distance to Daarut Tauhiid mosque. Amazing job, Banana Inn!
In the Area
See Map
Jl Setiabudhi No 191 Bandung, Setiabudi, Bandung, Jawa Barat, Indonesia, 40153
Around public facility
Medan Station (MDN)
1.66 km
Podomoro City Deli Medan
2.04 km
University of North Sumatera
2.47 km
Klinik Syifa
240 m
Vihara Borobudur
545 m
Angkasa Kindergarten of Soewondo Airport
1.55 km
Medan Station (MDN)
1.66 km
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Read More
Available Room Types in Banana Inn
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What's around Banana Inn
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Jl Setiabudhi No 191 Bandung, Setiabudi, Bandung, Jawa Barat, Indonesia, 40153
Around public facility
Near recreation spot
Close to Sun Plaza Medan
Nearby Places
Klinik Syifa
Public Service
240 m
Vihara Borobudur
Sacred & Religious Site
545 m
Angkasa Kindergarten of Soewondo Airport
Education
1.55 km
Medan Station (MDN)
Transportation Hub
1.66 km
Popular in the Area
Transportation Hub
Medan Station (MDN)
1.66 km
Entertainment/Attraction
Podomoro City Deli Medan
2.04 km
Others
University of North Sumatera
2.47 km
Distances shown are based on straight line distances. Actual travel distances may vary.
Discover More About Banana Inn
Location
Banana Inn is located in area / city Setiabudi.
The hotel has a very good location, also near the Husein Sastranegara International Airport (BDO), which is only 4.21 km away.
The hotel is located only 4.85 km away from Cimindi Station.
There are plenty of tourist attractions nearby, such as Kampung Sampireun within 44.71 km, and Situhapa Rose Garden within 43.64 km.
About Banana Inn
Whether you are planning an event or other special occasions, Banana Inn is a great choice for you with a large and well-equipped function room to suit your requirements.
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Banana Inn.
Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.
Have fun with various entertaining facilities for you and the whole family at Banana Inn, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Banana Inn is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Banana Inn exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Banana Inn is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at Banana Inn.
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All facilities in Banana Inn
Swimming Pool
Entertainment Facility
Fitness Center
Functional Hall
Lobby
General
- AC
- Ballroom
- Banquet
- Cloakroom
- Clothes dryer
- Connecting rooms
- Family room
- Non-smoking room
- Swimming pool
- Rooftop terrace
- Smoking area
- Smoke-free
- Terrace
Hotel Services
- Bellhop
- Concierge
- Early Check-in
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Porter
- Tours
- Wedding service
In-room Facilities
- Bathtub
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Separate shower and tub
- Shower
- TV
Business Facilities
- Business center
- Business facilities
- Computer station
- Conference hostess
- Conference room
- Meeting facilities
- Photocopier
- Projector
Public Facilities
- Parking
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Room service
- Safety deposit box
- WiFi in public area
Food and Drinks
- Restaurant with AC
- Breakfast
- Buffet breakfast
- Breakfast (surcharge)
- Cafe
- Early bird breakfast
- Vegetarian meal
Transportation
- Area shuttle with surcharge
- Car rental
- Secure parking
- Shopping center shuttle
- Shopping center shuttle (surcharge)
- Theme park shuttle
- Theme park shuttle (surcharge)
Nearby Facilities
- ATM/Banking
- Beauty salon
- Grocery
- Hair salon
- Laundry
- Shops
- Supermarket
Things to Do
- Children play area
- Entertainment for children
- Garden
- Outdoor pool
Connectivity
- Internet point
- Free WiFi
- WiFi in public area (surcharge)
- WiFi (surcharge)
Shuttle Service
- Airport transfer (surcharge)
- Train station pickup
Accessibilty
- Wheelchair accessible
Sports and Recreations
- Fitness center
Kids and Pets
- Highchairs
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Banana Inn
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Contact Accommodation Before Arrival
Guests should contact hotel 1 day(s) prior to arrival
Deposit
Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Distance to Downtown | 1.66 km |
Popular in the Area | Medan Station (MDN), Podomoro City Deli Medan, University of North Sumatera |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Banana Inn | 92 |
Number of floors in Banana Inn | 5 |
Another facilities in Banana Inn | Ballroom, Banquet, Cloakroom, Clothes dryer, Connecting rooms |
Nearby point of interest | Klinik Syifa, Vihara Borobudur, Angkasa Kindergarten of Soewondo Airport |
Frequently asked question in Banana Inn
What are available facilities at Banana Inn?
There are top facilites at Banana Inn such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Banana Inn?
The standard check-in time at Banana Inn is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Banana Inn provide breakfast?
Yes, Banana Inn provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Banana Inn
Most Recent Photos by Guests in Banana Inn
+8
Photos
Traveloka (5,148)
8.4
Very Good
From 5,148 reviews
Provided by travelers on
Cleanliness
8.3
Room Comfort
8.4
Meal
8.0
Location
8.6
Service and Facilites
8.5
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Traveler Reviews Banana Inn
Number of reviews per page
20
40
Customer reviews
MS
Mardiah S.
9.1
/10
Reviewed 123 week(s) ago
Alhamdulillah dari 4 kamar hanya 1 yang kurang enak, kamar di pojok agak berbau kurang sedap, sarapan enak dan banyak serta pelayanan baik. Hanya sedikit kecewa, saya request untuk connecting room tapi tidak terpenuhi, minta kamar bersebelahan pun akhirnya mencar-mencar, dan minta untuk late check out karena late check in namun tidak terpenuhi juga. Semoga berikutnya bisa kembali ke hotel ini dengan pelayanan, kebersihan dan kebijakan yang lebih baik lagi.
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LJ
Lisdawaty J.
6.3
/10
Reviewed 123 week(s) ago
The room looks not cleaned. The glass near the mini pantry is quite thick and smells of cockroaches. Dirty glass. So it's not comfortable. Eating breakfast is also a concern. Afraid it's not clean Please pay attention to the cleanliness problem because guests want to sleep comfortably in clean room conditions.
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MA
Muhammad A.
5.6
/10
Reviewed 124 week(s) ago
I found Cockroach in a bathroom, and there 's something in my room that I can't tell.
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GS
Galuh S. H.
5.1
/10
Reviewed 124 week(s) ago
It says 4 stars but feels 1 star. Parking is paid per day. The air conditioner wasn't cold, only the wind came out until I had to move rooms, and even then my husband asked for it. If you borrow a spoon, you have to pay 15 thousand, he said, complete with a plate. The food doesn't taste 4 stars and the menu is the same in the corner near the bar. It says chicken opor but it's filled with meat.
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Accommodation's Reply
31 Jan 2023
Warmest Greetings from Banana Inn Hotel and Spa Bandung,
First of all, on behalf of Myself and Management please accept my big apologize for the inconvenient that occur during your stay, and we already took immediate action regarding these metters so that it wont happen again in the future.
Thank your for your critical input and it is highly appreciated and make us to be able to improve our hotel performances quality to be better. And it would be an honor to welcome you back to Banana Inn in the near future.
Best Regards,
Meyditha Puspa Kenaka
Hotel Manager
Meliaki Siregar
5.2
/10
Reviewed 125 week(s) ago
Stay on Chinese New Year holidays, take a Suite room for 2 days. First, I was disappointed because the curtains were very thin, so the sunlight entered the room directly. Then the bathroom shower head was so low, that I couldn't take a shower. TV also most of the shows are not clear. Then the most disappointing thing is when we want to borrow plates and spoons, we are required to pay rent for these cutlery. It's just borrowing, usually in other hotels it's free to borrow cutlery. Then it was also very disappointing when I was about to leave the hotel, it turned out that the car park was paid for at this hotel. During my tour of several hotels, this is the first time I have found a paid hotel parking lot. You can be sure that this will be my last stay at the Banana Inn hotel. Because it's so disappointing.
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1 people find it helpful
Accommodation's Reply
26 Jan 2023
Hello There,
Warm greetings from Banana Inn Hotel and Spa.
Thank you for staying and providing a review on the Traveloka site.
Guest satisfaction is our priority. It is very proud if we can provide good service and products to you.
Sorry for the inconvenience if our management policy for charging food equipment and paid parking is not pleasing to you. Yesterday there was a special policy for you to free us from the charge for borrowing cutlery. And we will convey your complaint to management so that it can be taken into consideration. We will further evaluate things that you still feel are lacking regarding rooms and crossings by security guards. Thank you for the suggestions and criticisms which of course helped build the Banana Inn Hotel and Spa even better.
Hopefully we can serve you in the future.
Regards,
Meyditha Puspa Then
Hotel Manager
See original
Putri W. S.
5.5
/10
Reviewed 125 week(s) ago
Menginap pada liburan Imlek ambil kamar suite 2 hari. Pertama sudah kecewa karna gorden sangat tipis, sehingga cahaya matahari langsung masuk ke kamar. Kemudian pancuran shower kamar mandi sangat rendah, sehingga saya tidak bisa mandi. TV juga sebagian besar acaranya tidak jernih. Kemudian yang paling mengecewakan di saat ingin meminjam piring dan sendok, kita diwajibkan membayar sewa untuk alat-alat makan tersebut. Itu cuma pinjam lho, biasanya di hotel-hotel lain bebas pinjam alat makan. Lalu sangat mengecewakan juga saat hendak keluar hotel, ternyata parkir mobil berbayar di hotel ini. Selama saya keliling beberapa hotel, baru kali ini juga menemuka parkiran hotel berbayar. Bisa dipastikan ini menginap saya terakhir di Banana Inn karena sangat mengecewakan.
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3 people find it helpful
Accommodation's Reply
26 Jan 2023
Hello There,
Warm greetings from Banana Inn Hotel and Spa.
Thank you for staying and providing a review on the Traveloka site.
Guest satisfaction is our priority. It is very proud if we can provide good service and products to you.
Sorry for the inconvenience if our management policy for charging food equipment and paid parking is not pleasing to you. Yesterday there was a special policy for you to free us from borrowing cutlery. And we will convey your complaint to management so that it can be taken into consideration. We will further evaluate things that you still feel are lacking regarding rooms and crossings by security guards. Thank you for the suggestions and criticisms which of course helped build the Banana Inn Hotel and Spa even better.
Hopefully we can serve you in the future.
Regards,
Meyditha Puspa Then
Hotel Manager
See original
AH
Arika H.
8.8
/10
Reviewed 126 week(s) ago
Strategic location, and the food is quite good.
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Find this review helpful?
Accommodation's Reply
27 Jan 2023
Warmest Greetings from Banana Inn Hotel and Spa Bandung,
Thank you for taking the time to write a review about your recent stay at Banana Inn Hotel and Spa Bandung.
I am glad to read that you enjoyed your stay with us and please be assured that we are working in the improvements that you have mentioned.
Your positive feedback is highly appreciated and rewarding for us, as we strive to continuous improve and deliver memorable and fulfilling experience.
Best Regards,
Meyditha Puspa Then
Hotel Manager
See original
ME
Max E. M.
5.2
/10
Reviewed 126 week(s) ago
Old building, not well maintained. The quality of checking the cleanliness of the room is low, there are cobwebs in the bathroom. The sink is clogged and leaking. Central AC smells bad (like cigarettes) in non-smoking rooms.
See original
4 people find it helpful
Accommodation's Reply
26 Jan 2023
Dear Mr. Max,
Warm greetings from Banana Inn Hotel and Spa.
Thank you for staying at our hotel and we also apologize for what Mr. Max experienced.
We will immediately evaluate your review from you, hopefully Banana Inn Hotel and Spa will be even better in providing products to guests.
We hope to serve you again in the future.
Regards,
Meyditha Puspa Then
Hotel Manager
See original
ey
erwin y.
9.1
/10
Reviewed 127 week(s) ago
The receptionist is not friendly.
See original
Find this review helpful?
Accommodation's Reply
11 Jan 2023
Warmest Greetings from Banana Inn Hotel and Spa Bandung,
First of all, on behalf of Myself and Management please accept my big apologize for the inconvenient that occur during your stay, and we already took immediate action regarding these metters so that it wont happen again in the future.
Thank your for your critical input and it is highly appreciated and make us to be able to improve our Hotel performances quality to be better. And it would be an honor to welcome you back to Banana Inn in the near future.
Best Regards,
Nindya Rizqy Shivany
Guest Relation Officer
ERWIN M. A. K.
6.2
/10
Reviewed 127 week(s) ago
The room is big, the toiletries are not complete for a 4 star class, the warm water doesn't feel warm, the sink is clogged, the sofa is very crumpled, it's not suitable for the size of a 4 star hotel. The breakfast menu is not far from the menu in awe of the others. Swimming pool facilities are not given towels.
See original
3 people find it helpful
Accommodation's Reply
26 Jan 2023
Dear Mr. Erwin,
Warm greetings from Banana Inn Hotel and Spa.
Thank you for staying at our hotel and we also apologize for what happened to Mr. Erwin.
We will immediately evaluate the review from Mr. Erwin, hopefully Banana Inn Hotel and Spa will be even better in providing products to guests.
We hope to serve you again in the future.
Regards,
Meyditha Puspa Then
Hotel Manager
See original
Verorisma
8.4
/10
Reviewed 128 week(s) ago
Kebersihan lantai kamar mandi, gorden, old furniture, AC kamar saya tidak bisa diatur. Seharusnya sudah bisa diperbaiki dengan meningkatnya occupancy. Variasi rasa makanan diimprove.
2 people find it helpful
Accommodation's Reply
06 Jan 2023
Warmest Greetings from Banana Inn Hotel and Spa Bandung,
First of all, on behalf of Myself and Management please accept my big apologize for the inconvenient that occur during your stay, and we already took immediate action regarding these matters so that it wont happen again in the future.
Thank your for your critical input and it is highly appreciated and make us to be able to improve our Hotel performances quality to be better. And it would be an honor to welcome you back to Banana Inn in the near future.
Best Regards,
Baim
Front Office Departement
IB
Indra B.
9.7
/10
Reviewed 128 week(s) ago
Calm down, the waiter is polite.
See original
1 people find it helpful
Accommodation's Reply
06 Jan 2023
Warmest Greetings from Banana Inn Hotel and Spa Bandung,
Thank you for taking the time to write a review about your recent stay at Banana Inn Hotel and Spa Bandung.
I am glad to read that you enjoyed your stay with us and please be assured that we are working in the improvements that you have mentioned
Your positive feedback is highly appreciated and rewarding for us, as we strive to continuous improve and deliver memorable and fulfilling experience.
Best Regards,
Baim
Front Office Departement
IY
Irma Y.
9.7
/10
Reviewed 128 week(s) ago
Thanks banana in hotel. Recommended anyway. There are many variations of the breakfast and the food is delicious, for those who are looking for a hotel for holidays and other things, please choose Banana in the hotel, guaranteed to feel at home.
See original
2 people find it helpful
Accommodation's Reply
06 Jan 2023
Warmest Greetings from Banana Inn Hotel and Spa Bandung,
Thank you for taking the time to write a review about your recent stay at Banana Inn Hotel and Spa Bandung.
I am glad to read that you enjoyed your stay with us and please be assured that we are working in the improvements that you have mentioned
Your positive feedback is highly appreciated and rewarding for us, as we strive to continuous improve and deliver memorable and fulfilling experience.
Best Regards,
Baim
Front Office Departement
AS
Achmad S.
6.2
/10
Reviewed 128 week(s) ago
The drain in the bathroom is clogged. The bathtub lid has not been installed.
See original
1 people find it helpful
Accommodation's Reply
04 Jan 2023
Warmest Greetings from Banana Inn Hotel and Spa Bandung,
First of all, on behalf of Myself and Management please accept my big apologize for the inconvenient that occur during your stay, and we already took immediate action regarding these metters so that it wont happen again in the future.
Thank your for your critical input and it is highly appreciated and make us to be able to improve our hotel performances quality to be better. And it would be an honor to welcome you back to Banana Inn in the near future.
Best Regards,
Nindya Rizqy Shivany
Guest Relation Officer
PJ
Putri J. A.
8.5
/10
Reviewed 128 week(s) ago
Overall the hotel is good, the food has a lot of variety, the staff is friendly. Just input for parking, can you coordinate with the hotel again how good it is.
See original
3 people find it helpful
Accommodation's Reply
06 Jan 2023
Warmest Greetings from Banana Inn Hotel and Spa Bandung,
Thank you for taking the time to write a review about your recent stay at Banana Inn Hotel and Spa Bandung.
I am glad to read that you enjoyed your stay with us and please be assured that we are working in the improvements that you have mentioned
Your positive feedback is highly appreciated and rewarding for us, as we strive to continuous improve and deliver memorable and fulfilling experience.
Best Regards,
Baim
Front Office Departement
Islahudin
5.5
/10
Reviewed 128 week(s) ago
The room is not comfortable, the air conditioner can't be set at first it starts to smell because the carp is rotten in my opinion it smells from the carpet, the sofa is also not a recipe for sitting on it looks shabby and the lighting is lacking. The hotel feels horror.
See original
4 people find it helpful
Accommodation's Reply
06 Jan 2023
Warmest Greetings from Banana Inn Hotel and Spa Bandung,
First of all, on behalf of Myself and Management please accept my big apologize for the inconvenient that occur during your stay, and we already took immediate action regarding these matters so that it wont happen again in the future.
Thank your for your critical input and it is highly appreciated and make us to be able to improve our Hotel performances quality to be better. And it would be an honor to welcome you back to Banana Inn in the near future.
Best Regards,
Baim
Front Office Departement
MS
Mahindra S.
8.5
/10
Reviewed 128 week(s) ago
Strategic location, if you want culinary, just leave a lot of restaurants
See original
1 people find it helpful
Accommodation's Reply
04 Jan 2023
Warmest Greetings from Banana Inn Hotel and Spa Bandung,
Thank you for taking the time to write a review about your recent stay at Banana Inn Hotel and Spa Bandung.
I am glad to read that you enjoyed your stay with us and please be assured that we are working in the improvements that you have mentioned.
Your positive feedback is highly appreciated and rewarding for us, as we strive to continuous improve and deliver memorable and fulfilling experience.
Best Regards,
Nindya Rizqy Shivany
Guest Relation Officer
SB
Sri B. A.
6.1
/10
Reviewed 128 week(s) ago
The service is very unsatisfactory, the customer service is still very young, there are no attractive offers to the customer, especially on New Year's Eve they should provide more service, the breakfast menu is not attractive, the bathroom water is not hot, the TV is off, the location of the pool dirty and mossy pool. Immediate renovation so as not to close.
Read More
See original
Find this review helpful?
Accommodation's Reply
06 Jan 2023
Warmest Greetings from Banana Inn Hotel and Spa Bandung,
First of all, on behalf of Myself and Management please accept my big apologize for the inconvenient that occur during your stay, and we already took immediate action regarding these matters so that it wont happen again in the future.
Thank your for your critical input and it is highly appreciated and make us to be able to improve our Hotel performances quality to be better. And it would be an honor to welcome you back to Banana Inn in the near future.
Best Regards,
Baim
Front Office Departement
Rafido A. W.
8.8
/10
Reviewed 128 week(s) ago
So far ok menginap di sini, cuma saya gak merasakan pelayanan bintang 4 dan harga high season dari reception nya. Baik waktu saya check in atau check out. Pelayanan paling ramah ada di bellboy dan bahkan masih lebih baik di waitress breakfast dibandingkan reception nya.
1 people find it helpful
Accommodation's Reply
04 Jan 2023
Warmest Greetings from Banana Inn Hotel and Spa Bandung,
First of all, on behalf of Myself and Management please accept my big apologize for the inconvenient that occur during your stay, and we already took immediate action regarding these matters so that it wont happen again in the future.
Thank your for your critical input and it is highly appreciated and make us to be able to improve our Hotel performances quality to be better. And it would be an honor to welcome you back to Banana Inn in the near future.
Best Regards,
Nindya Rizqy Shivany
Guest Relation Officer
Roy S.
5.4
/10
Reviewed 129 week(s) ago
Terlalu old style untuk ukuran kamar Suites, tidak banyak yang bisa dinikmati.
1 people find it helpful
Accommodation's Reply
31 Dec 2022
Warmest Greetings from Banana Inn Hotel and Spa Bandung,
First of all, on behalf of Myself and Management please accept my big apologize for the inconvenient that occur during your stay, and we already took immediate action regarding these matters so that it wont happen again in the future.
Thank your for your critical input and it is highly appreciated and make us to be able to improve our Hotel performances quality to be better. And it would be an honor to welcome you back to Banana Inn in the near future.
Best Regards,
Nindya Rizqy Shivany
Guest Relation Officer
Number of reviews per page
20
40
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