The staff so friendly. However, resort need looking in to the cleaning issue and forcus more detail for the walking guest. The lobby will be very crowded in the checking and out time. The buffet no much selection and the food quality at the average ranked.

Not come back again! The room service so bad.

1. On the arrival date: Check in time was delayed from 3.00 PM to 6.00 PM since the previous guest was disappeared, and they couldn't reach him to pack up his belonging. Manager offered us to switch to the admiral room but we declined since we were with kids. All our need was a family exucutive suite as our booking. This is our choice to wait. But we hope the management should really look into the problem. We drove almost 3 hours from Ho Chi Minh to your place for getting leisure not for waiting. We didn't ask for early check in, but we need on time check in! 2. Room 7011: Checked in at 6.00PM, stepped down to the reception to ask them to fix the air conditioner at 7.00PM as it was super hot in the whole room. But after our dinner at 9.00 PM, nothing was fixed. Called the reception again, they sent a technican to our room doing some adjustment on the air control (to which I had adjusted to 16 degree), and asked us to wait for a hour, the room temp would be cooler. The result was like our family was on the stew pot the whole night. No one could sleep. 3. Room 8011: talked to the receptionist again the next day morning asking for switching to another room with a working air conditioner. They let us switched. But when we stepped in the restroom. Its smelled! Toilet flush valve and bathtub valve were broken. Called and asked them to fix again. The worsts thing was the air conditioner of the bulk bed area still didn't work. Only the inside king bed area seem cooling a bit. We still cannot slept well that night. Conclusion: will never ever come back or recommend movinpick resort! Don't tell me this resort is running by Accord, a world leading hotel group. This trip to us was a terrible experience so far.

The room I booked was sold out but the app still allowed reservations. Even though the hotel upgraded other rooms, it still did not meet my family's needs. I was not satisfied

The hotel is beautiful, the swimming pool is clear and clean, the food is delicious, children love it, but the service staff is not professional.

Everything is ok except that the cooked food is too sweet and the service of the food service staff is not 5 star standard.

In addition to the food and the "top" scenery, 10₫ for the enthusiastic service of the resort, the staff is very attentive and polite. I will resort to resort if there is a time (in addition, the resort also has its own play area for children. , there are staff friends to play with children 😍 very psychological). Thank you Mövenpick resort.

Tất cả điều hoàn hảo, còn được tặng bữa tối ăn set menu, hoàn toàn điều là bí mật… Trãi nghiệm khi dặt booking qua apps rất tuyệt vời

nhân viên thân thiện, tiện ích không quá nhiều, bể bơi cạn, bơi không thoải mái lắm