I had a very pleasant experience here. I got to check in to the room looking exactly like images they show online, the room was clean, equipped, hot water running 24/7 is the best thing ever. Not to mention the staff are extremely friendly, nice, welcoming and very helpful. I did not take any photo of the room but have a photo of myself in the balcony hahaha, it has the best view too. 10/10 would recommend this to anyone who's planning to travel to Hue.