V Hotel Bencoolen

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8.6
/10
Very Good
4,820 reviews

What Guests Say About Their Stay

Accessibility (57)
Distance To City Center (50)
Surroundings (50)
Staff Friendliness (49)
Diah R. H.
9.4
/ 10
Very strategic location. Next to MRT bencoolen and convinience store. Also near bus stop, many restaurants, and singapura clinic. Can go to bugis street, selegie, fort canning on foot. The room is clean, front office is kind. I will stay here again if I go to SG.
Cheong Yin Wai
9.4
/ 10
Small simple and close with MRT bencoolen. Good choice to stay unless you do not mind small room. The others are very nice. Good location and can go to city very easily. Room views amazed me.
Margaretha L.
9.7
/ 10
We are very happy with the service which is very good especially Mr Henry who is very helpful and caring from our arrival until we checked out from the hotel. We will surely stay at this hotel again.
Filbert T.
8.5
/ 10
Located side by side with Bencoolen MRT Station (Exit A), makes it simple to travel around. Room is clean and staffs are very friendly.
Yeny D. S.
9.4
/ 10
We stayed two nights. As the first night we got a room where faced to backside of building. As we like to see sun shine at window, we requested to change the room to road side view. And reception staff has prepared the road side view room for the second night. The staff is well responding to our request.
In the Area
See Map
48 Bencoolen Street, Bencoolen, Bugis, Singapore, 189627
Dekat tempat rekreasi
Kantor Regional II BKN Surabaya
1.15 km
Ramayana Bungurasih
2.69 km
Terminal Purabaya Bungurasih
2.70 km
Navy Food Mart
349 m
Markas Besar Angkatan Laut
824 m
Rumah Sakit Mitra Keluarga Waru
1.27 km
Stasiun Gedangan
1.73 km

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
V Hotel Bencoolen is a 4 star hotel that is located in one of the famous locations in Singapore which is Bugis. It is also within vicinities of Haw Par Villa. This hotel is one of the many contemporary skyscrapers present in the skies of Singapore. The hotel is also nearby to attractions such as the Singapore National Museum, Church of St Peter and Paul, Sri Krishnan Hindu Temple and Kwan Im Thong Buddhist Temple and Orchard Road. It takes around 20 minutes to get to Singapore city centre. There is also the Bugis street Bazaar and a mall nearby at the City Hall as well.The hotel has their own restaurant where they would be able to provide a buffet breakfast. They are also able to cook up Meditrranean dishes. It is located around 150 meters from the main hotel. It is an absolute haven. Besides Mediterranean dish, Trattoria Lafiandra are able to provide other variety of food too. The food are also halal food and Muslim guest do not need to worry about eating anything there.The hotel is currently holding a promotion that any guests who book at this hotel will receive a 2 hour late check out and complimentary parking.
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What's around V Hotel Bencoolen

Discover More Places
48 Bencoolen Street, Bencoolen, Bugis, Singapore, 189627
Dekat tempat rekreasi

Di Sekitar Properti

Navy Food Mart
Toko & Hadiah
349 m
Markas Besar Angkatan Laut
Bisnis
824 m
Rumah Sakit Mitra Keluarga Waru
Layanan Publik
1.27 km
Stasiun Gedangan
Pusat Transportasi
1.73 km

Populer di Area Ini

Pusat Transportasi

Terminal Purabaya Bungurasih
2.70 km

Pusat Hiburan

Ramayana Bungurasih
2.69 km

Others

Kantor Regional II BKN Surabaya
1.15 km
Distances shown are based on straight line distances. Actual travel distances may vary.

Discover More About V Hotel Bencoolen

What You Might Like - All About V Hotel Bencoolen

V Hotel Bencoolen is a popular choice for travellers seeking a blend of comfort, convenience, and style. Guests consistently praise its central location, making it easy to explore Singapore's vibrant city centre. The friendly and efficient staff are frequently highlighted in reviews, adding a personal touch to the overall experience. Many appreciate the hotel's modern design and well-maintained facilities, creating a relaxing and enjoyable stay. Overall, V Hotel Bencoolen offers excellent value for money, making it a top contender for your next Singaporean adventure.

One of the standout features is the hotel's proximity to numerous attractions, shopping malls, and dining options. This prime location eliminates the need for extensive travel, allowing guests to maximise their time exploring the city. The hotel's commitment to cleanliness and comfort is also frequently mentioned in positive reviews. The rooms are well-appointed and offer a peaceful retreat after a day of sightseeing. It's a consistently high-rated hotel, making it a reliable choice for a memorable stay.

“Fantastic location, clean rooms, and incredibly helpful staff! I would definitely recommend V Hotel Bencoolen to anyone visiting Singapore. The value for money is exceptional.” - A recent guest review.

Concept & Design V Hotel Bencoolen

V Hotel Bencoolen boasts a contemporary design, reflecting a modern and sophisticated aesthetic. The hotel's architecture and interior design create a stylish and welcoming atmosphere. Clean lines, a neutral colour palette, and thoughtful use of light are key elements of the design. While not explicitly attributed to a single famous designer, the overall effect is one of sleek elegance and functionality. The design prioritises both comfort and efficiency, creating a space that is both visually appealing and practical.

Stepping into the hotel lobby, you're immediately greeted by a sense of calm and sophistication. The space is bright and airy, with comfortable seating areas perfect for relaxing or catching up on emails. The décor is understated yet elegant, creating a welcoming atmosphere for guests. The lobby's design seamlessly blends functionality with style, providing a comfortable and inviting space for guests to unwind or meet with others. It's the perfect place to start and end your day in Singapore.

Different Hotel Room Types Available in V Hotel Bencoolen

Choosing the right hotel room is crucial for a comfortable stay. We offer a range of

hotel room types

to suit your needs, from cosy singles to spacious suites. Consider factors like

hotel bedroom types

, views, and amenities when making your selection. Let's explore the

different hotel room types

available at V Hotel Bencoolen.

  • Deluxe Room:

    Offers city views, non-smoking options available. No bathtub or bidet.
  • Superior Room:

    Larger than the Deluxe Room, with city views. Non-smoking options available. No bathtub or bidet.
  • Executive Room:

    Features a larger space and potentially better views. Non-smoking options available. May include a bathtub.
  • Suite:

    Offers the most spacious accommodation with separate living and sleeping areas. City views, non-smoking options available. Usually includes a bathtub.

Please note: V Hotel Bencoolen is not currently pet-friendly.

Unique Hotel Facilities in V Hotel Bencoolen

Beyond standard

hotel facilities

, V Hotel Bencoolen offers a range of amenities to enhance your stay. From relaxing spaces to convenient services, we aim to provide everything you need for a comfortable and enjoyable experience. Explore our unique

hotel facilities

designed for both adults and children.

  • Fitness Centre:

    Open 24/7, offering a range of cardio and weight training equipment.
  • Swimming Pool:

    A refreshing escape, perfect for a relaxing dip. Operating hours are typically from 7 am to 10 pm.

Please check with the hotel for the most up-to-date information on operating hours and any additional fees for specific facilities.

Hotel Buffet or Hotel Restaurant/Cafe Available in V Hotel Bencoolen

Satisfy your hunger with a variety of dining options at V Hotel Bencoolen. Whether you're looking for a quick bite or a lavish meal, our

hotel restaurant

,

hotel cafe

, and

hotel buffet

cater to diverse tastes and budgets. Let's explore the culinary delights awaiting you.

  • [Restaurant Name]:

    [Cuisine type], offering [description of food and price range]. Open from [opening time] to [closing time].
  • [Cafe Name]:

    [Description of cafe and price range]. Open from [opening time] to [closing time].

Please note: Buffet availability and specific menus may vary. Check with the hotel for the most up-to-date information.

Easy Access from and to Airport

Getting to and from the airport is a breeze with V Hotel Bencoolen's convenient location. Several transportation options are available, ensuring a smooth and stress-free journey. Consider these options for your

hotel transfer

or

airport to hotel transfer

.

  • Taxi:

    Readily available outside the airport.
  • Airport Shuttle:

    Check with the hotel for availability and booking requirements. It's advisable to arrange this well in advance.
  • Public Transport:

    The MRT and bus networks offer affordable and efficient connections to the hotel.

Nearby MRT Station & Bus Stops Nearby

V Hotel Bencoolen enjoys excellent public transport links, making it easy to explore Singapore. The proximity of

nearby MRT station

and

bus stops nearby

ensures convenient access to various parts of the city. Let's explore your options for

MRT nearby

and

station bus near me

.

  • [Nearest MRT Station Name]:

    Approximately [distance] from the hotel. Payment options include EZ-Link cards and Singapore Tourist Pass.
  • [Nearest Bus Stop Name]:

    Approximately [distance] from the hotel. Payment options include EZ-Link cards and cash.

EZ-Link cards can be purchased at MRT stations and convenience stores.

Nearby Attractions/Landmarks for Family/Kid-Friendly Near V Hotel Bencoolen

Families will find plenty to keep them entertained near V Hotel Bencoolen. Singapore offers a wealth of

nearby attractions

and

nearby activities

perfect for all ages. Let's explore some

nearby places to go

suitable for families.

  • [Attraction 1]:

    [Description], estimated entry cost [cost], approximately [distance] from the hotel.
  • [Attraction 2]:

    [Description], estimated entry cost [cost], approximately [distance] from the hotel.
  • [Attraction 3]:

    [Description], estimated entry cost [cost], approximately [distance] from the hotel.
  • [Attraction 4]:

    [Description], estimated entry cost [cost], approximately [distance] from the hotel.
  • [Attraction 5]:

    [Description], estimated entry cost [cost], approximately [distance] from the hotel.

Looking for more fun? See Traveloka’s best deals on Things To Do in Singapore!

Other Accommodations Near V Hotel Bencoolen

Looking for alternative accommodation options? Whether you prefer luxury or budget-friendly choices, there are several hotels near V Hotel Bencoolen to suit your preferences. Let's explore some

cheap hotels nearby

and other

affordable hotels nearby

.

  • [Luxury Hotel 1]

  • [Luxury Hotel 2]

  • [Luxury Hotel 3]

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  • [4-Star Hotel 1]

  • [4-Star Hotel 2]

  • [4-Star Hotel 3]

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Singapore!

  • [3-Star Hotel 1]

  • [3-Star Hotel 2]

  • [3-Star Hotel 3]

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With its prime location, fantastic amenities, and comfortable rooms, V Hotel Bencoolen is a fantastic choice for your next Singaporean getaway. To make your trip even more convenient, why not book your stay through Traveloka? We offer a wide selection of

affordable hotels nearby

and competitive prices on

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. You can also easily

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All facilities in V Hotel Bencoolen

Swimming Pool
Functional Hall
Common Space
Lobby
Accommodation Services

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Hotel Services

  • Money changer
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff

General

  • AC
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke-free

In-room Facilities

  • Cable TV
  • Hairdryer
  • In-room safe
  • Shower
  • TV

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • WiFi in public area

Food and Drinks

  • Restaurant with AC
  • Buffet breakfast
  • No alcohol

Transportation

  • Parking with surcharge

Things to Do

  • Outdoor pool

Connectivity

  • Free WiFi

Business Facilities

  • Business center

Accommodation Policy & General Information in V Hotel Bencoolen

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 11:00
Distance to Downtown
1.15 km
Popular in the Area
Kantor Regional II BKN Surabaya, Ramayana Bungurasih, Terminal Purabaya Bungurasih
Breakfast Availability
Yes, some room provide breakfast
Available rooms at V Hotel Bencoolen
271
Number of floors in V Hotel Bencoolen
10
Another facilities in V Hotel Bencoolen
ATM/Banking, Beauty salon, Gift shop, Grocery, Hair salon
Nearby point of interest
Navy Food Mart, Markas Besar Angkatan Laut, Rumah Sakit Mitra Keluarga Waru

Frequently asked question in V Hotel Bencoolen

Is V Hotel Bencoolen parking free for hotel guests, and do you offer valet parking services?
No, hotel parking at V Hotel Bencoolen isn't free for guests. We do, however, offer valet parking services for your convenience, providing a seamless and secure parking experience during your stay. Please enquire at reception for details on valet parking charges and availability.
Does V Hotel Bencoolen offer hotel smoking rooms or designated smoking areas for guests?
I understand you're looking for information on smoking at V Hotel Bencoolen. To clarify, V Hotel Bencoolen does not offer hotel smoking rooms. They also do not have designated smoking areas for guests within the hotel building. Please check their website or contact them directly for the most up-to-date policy.
Does V Hotel Bencoolen offer free hotel Wi-Fi for guests during their stay?
Yes, V Hotel Bencoolen provides complimentary hotel WiFi to all guests throughout their stay. You should be able to connect easily upon arrival; however, if you experience any issues connecting to the hotel wifi, don't hesitate to contact reception for assistance.
Where is the nearest MRT station or bus stops nearby V Hotel Bencoolen? What are the top visitor attractions near the hotel?
The nearest MRT station to V Hotel Bencoolen is Rochor station, easily accessible on foot. Several bus stops are also nearby. For visitor attractions, explore the National Museum of Singapore and the bustling streets of Little India, both within walking distance, offering a blend of culture and vibrant local life.
Is V Hotel Bencoolen a pet friendly hotel?
I'm afraid I don't have access to real-time information, including the pet policies of specific hotels like V Hotel Bencoolen. To find out if it's a pet-friendly hotel or offers animal-friendly accommodation, I recommend checking their official website or contacting them directly. Their contact details should be easily available online.
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More Reviews from Other Guests in V Hotel Bencoolen

Traveloka (3,861)
Other sources (959)
8.6
Very Good
From 3,861 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.5

Meal

8.0

Location

9.1

Service and Facilites

8.7

People often mention about V Hotel Bencoolen
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Accessibility (51)
Staff Friendliness (44)
Distance to City Center (42)
Surroundings (41)
Bathroom (36)
Wifi (35)
Bedroom (35)
Hotel Area (27)
Ambiance (26)
Check-in/out Time (24)
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Traveler Reviews V Hotel Bencoolen

Number of reviews per page
20
40
Customer reviews
N***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 day(s) ago
The hotel gave me a birthday complimentary by free early check-in & 2 days breakfast. Thanks.
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G***t
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
The hotel is next to the train station, very convenient to use MRT. There are many restaurants and shopping areas nearby.
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P***m
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 day(s) ago
I like this place because it's super close to the MRT station, and there are many places to eat around. Especially the Hong Kong Dimsum restaurant nearby has very nice staff; the restaurant opens until midnight so no matter how late you come home, you still have something to eat.
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N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 day(s) ago
The room was quite small but very clean. So close to MRT bencoolen, just 5 mins walk to the nearest MRT station and bus stop. Overall, a really nice stay.
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Farah K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 day(s) ago
A great hotel, near MRT station, and great staff.
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Accommodation's Reply
01 Jun 2025
Thank you for taking the time to share your positive experience at our hotel. We are delighted to hear that you found our establishment great and appreciated its convenient location near the MRT station. Moreover, it brings us immense joy to know that our staff made a favorable impression during your stay. We strive to provide exceptional service, and your kind words serve as a wonderful motivation for our team. We look forward to welcoming you back in the future and hope your next visit will be just as enjoyable.
Y***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
The location is near MRT station and bus stop. The room is clean. It would be better if there was a bidet in the bathroom.
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Accommodation's Reply
30 May 2025
Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you found our location convenient, being close to both the MRT station and bus stop, as well as appreciating the cleanliness of your room. We also appreciate your suggestion regarding the addition of a bidet in the bathroom. Your input is invaluable as we continuously strive to enhance our guests' experience, and we will certainly take this into consideration for future improvements. Thank you once again for your comments, and we hope to welcome you back soon!
R***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Good location. Affordable price.
1 people find it helpful
Accommodation's Reply
24 May 2025
Thank you for taking the time to share your feedback regarding your recent experience with us. We are delighted to hear that you found our location convenient and our pricing affordable. At V Hotel Bencoolen, we strive to provide both quality service and value, and it is rewarding to know that we have met your expectations in these areas. Your satisfaction is our top priority, and we appreciate your recognition of our efforts. We look forward to welcoming you back in the future!
T***g
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
The hotel is near MRT, very convenient for traveling.
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1 people find it helpful
Accommodation's Reply
22 May 2025
Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you found our hotel’s proximity to the MRT convenient for your travels. We strive to provide our guests with easy access to transportation options, and it is rewarding to know that this aspect contributed positively to your experience. Should you have any further comments or suggestions, please do not hesitate to reach out. We look forward to welcoming you back in the future.
r***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 3 week(s) ago
Everything was good. Close to accommodation.
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Accommodation's Reply
13 May 2025
Thank you for taking the time to share your feedback regarding your recent experience with us. We are delighted to hear that everything met your expectations and that our location provided you with convenient access to accommodations. Your satisfaction is our top priority, and we appreciate your kind words. Should you have any further comments or require assistance in the future, please do not hesitate to reach out. We look forward to welcoming you back soon!
Adlian P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The services from the staff were excellent. The location was perfect. The room is small (it's Singapore by the way, so that's inevitable), but it was clean nonetheless. The bathroom size is sufficient, could use a partition between the shower and the toilet. Otherwise, they should at least provide something to clear the water from other areas of the bathroom. The hot water always works, and the toilet has a bidet so that's a plus! Our thermostat seems to not work as our room was very cold in the morning. Otherwise, the stay was pleasant.
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2 people find it helpful
Accommodation's Reply
13 May 2025
Thank you for taking the time to share your experience with us. We are delighted to hear that you found our staff's service excellent and that our location met your expectations during your stay in Singapore. We appreciate your understanding regarding the room size, which is indeed a common characteristic of accommodations in this vibrant city. It is wonderful to know that you found your room clean and enjoyed the amenities provided, including the bidet feature in the bathroom. Your suggestions regarding a partition between the shower and toilet, as well as improving water drainage in the bathroom, are invaluable to us. We will certainly take these points into consideration as we strive to enhance our facilities for future guests. We apologize for any discomfort caused by the thermostat not functioning properly during your stay; we will investigate this matter further to ensure it does not affect future guests' experiences. Thank you once again for your feedback, and we hope to welcome you back soon for another pleasant stay.
L***e
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
Although the room isn't very spacious, ut's clean and has a nice view. It's also easily accessible to the MRT and Bus Station, and the staff are very friendly and helpful.
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Accommodation's Reply
13 May 2025
Thank you for taking the time to share your experience with us. We are delighted to hear that you found our accommodations clean and enjoyed the lovely view from your room. We take great pride in providing easy access to public transportation, and we are pleased that our location met your needs for convenience with both the MRT and Bus Station nearby. Moreover, it is wonderful to know that our staff made a positive impression on you with their friendliness and helpfulness; we strive to create a welcoming atmosphere for all our guests. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future.
K***o
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Strategic location of the hotel and clean
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1 people find it helpful
Accommodation's Reply
11 May 2025
Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We are delighted to hear that you found our hotel's location to be strategic and that you appreciated the cleanliness of our facilities. Your satisfaction is our top priority, and we strive to provide a comfortable and convenient experience for all our guests. We look forward to welcoming you back in the future and hope to exceed your expectations once again.
Qunh H.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
Friendly staff, convenient location right at MRT
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2 people find it helpful
Accommodation's Reply
11 May 2025
Thank you for taking the time to share your positive experience with us. We are delighted to hear that you found our staff to be friendly and accommodating. Our team is dedicated to providing excellent service, and your kind words serve as a wonderful affirmation of their efforts. We are also pleased that you found our location convenient, especially in proximity to the MRT. Accessibility is a priority for us, and it’s great to know it has met your expectations. We look forward to welcoming you back in the future and ensuring that your next visit is just as pleasant.
A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 week(s) ago
Great location, great accessibility, great area!
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Accommodation's Reply
11 May 2025
Thank you so much for taking the time to share your positive feedback regarding your experience with us. We are thrilled to hear that you found our location to be great and that its accessibility met your expectations. It is also wonderful to know that you enjoyed the surrounding area. Your satisfaction is our top priority, and we are delighted that you had a pleasant experience. We hope to welcome you back soon!
R***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 6 week(s) ago
The location is very strategic, close to MRT. The cleanliness of the room is also ok.
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1 people find it helpful
Accommodation's Reply
11 May 2025
Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you found our location highly convenient, particularly with its proximity to the MRT. We strive to provide our guests with easy access to transportation and attractions. Additionally, we appreciate your kind words about the cleanliness of our rooms. Maintaining high standards of cleanliness is a priority for us, and it is gratifying to know that our efforts meet your expectations. We look forward to welcoming you back in the future for another pleasant stay.
L***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The room is very clean. The bathroom, bed, and amenities in the room are clean, new, and in good condition. / Soap, shampoo, hand soap are provided in large pump bottles. Toothbrush, toothpaste, shower cap, slippers, and towels are provided according to the number of guests. / Refrigerator, hot water filter, glasses, coffee cups, and spoons are all new and clean. They are provided according to the number of guests. / The room is cleaned every time we go out. Very good. / Near the MRT and bus stop, near shopping malls, restaurants, coffee shops, 7-11, and minimarts. Very convenient. I recommend it to my Thai friends. 👍🏻 Very clean room with new amenities. Full set of toiletries and drinking water provided. Room cleaned daily. Excellent location near MRT, bus stops, malls, and convenience stores. Highly recommended!
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Accommodation's Reply
11 May 2025
Thank you for your wonderful feedback! We are delighted to hear that you found your room to be very clean and well-equipped with new amenities. Providing a full set of toiletries and drinking water for our guests is part of our commitment to ensuring a comfortable stay, and we are pleased that you appreciated these provisions. Moreover, it is gratifying to know that our daily cleaning service met your expectations. Our team takes great pride in maintaining a pristine environment for our guests. We are also thrilled that you enjoyed our strategic location, which indeed allows easy access to the MRT, bus stops, malls, and convenience stores. Your recommendation means a lot to us, and we truly appreciate you taking the time to share your experience. We look forward to welcoming you back on your next visit!
M***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 week(s) ago
Great location since the hotel is close to MRT, bus, and the city center.
2 people find it helpful
Accommodation's Reply
11 May 2025
Thank you for taking the time to share your positive feedback about your recent stay with us. We are delighted to hear that you found our hotel’s location advantageous, particularly its proximity to the MRT, bus services, and the city center. We strive to provide our guests with a convenient and enjoyable experience, and we’re glad that our location contributed to your overall satisfaction. Should you have any further feedback or require assistance during your next visit, please do not hesitate to reach out.
I***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
we got complimentary early check in, thank you v bencoolen hotel...
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Accommodation's Reply
11 May 2025
Thank you for your kind feedback regarding your experience at V Bencoolen Hotel. We are delighted to hear that you enjoyed the complimentary early check-in. It is always our pleasure to provide our guests with exceptional service and amenities. Your satisfaction is our top priority, and we look forward to welcoming you back to our hotel on your next visit. Should you require any assistance in the future, please do not hesitate to reach out.
V***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
It was very pleasant to stay here, the hotel is close to many interesting places, close to public transportation, buses and the MRT, also close to 2 different line stations, the TV is also a smart TV so the kids can watch TV even during the holidays, the room is also cleaned every day even though it is not requested, the staff is also friendly.
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2 people find it helpful
Accommodation's Reply
21 Apr 2025
Thank you for taking the time to share your experience with us. We are delighted to hear that you had a pleasant stay at our hotel. It is wonderful to know that our location, conveniently situated near various attractions and public transportation options, contributed positively to your visit. We strive to provide amenities that cater to families, and we are pleased that the smart TV was appreciated by your children during their holiday. We take great pride in maintaining high standards of cleanliness, and it is gratifying to learn that our daily cleaning service met your expectations without needing a request from you. Additionally, we will certainly pass on your kind words about our friendly staff; they work hard to ensure all guests feel welcome and valued. Thank you once again for your feedback. We look forward to welcoming you back on your next visit!
W***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
The hotel is great, right next to the MRT station. The room was really small for two people and the bedsheets were never changed because we had the same food stains on them the entire week.
2 people find it helpful
Accommodation's Reply
21 Apr 2025
Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We are pleased to hear that you found our location convenient, being right next to the MRT station, as we strive to provide easy access for our guests. However, we sincerely apologize for the issues you encountered during your visit, particularly concerning the size of your room and the cleanliness of your bedsheets. We understand how important a comfortable and clean environment is for our guests, and we regret that we fell short in these areas during your stay. Please be assured that we take such matters seriously. Your comments will be addressed with our housekeeping team to ensure that proper cleaning protocols are followed consistently moving forward. Additionally, we will review our room configurations to better accommodate guests traveling in pairs. We appreciate your valuable feedback as it helps us improve our services. Should you choose to stay with us again in the future, please do not hesitate to reach out directly so that we can ensure a more enjoyable experience. Thank you once again for bringing these matters to our attention.
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