BEDROOM Hotel Royal
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BEDROOM Hotel Royal
BEDROOM Hotel Royal
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Hotel Royal

Hotels
36 Newton Road, Novena, Singapore, 307964
CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the country

Guest Review

8.2

5604 review

The Most Helpful Reviews
"The room is spacious, tidy and clean. Everything in the room is in good working order except the doorbell. The room maintenance lady is courteous, friendly and very efficient. I am amazed by her efficiency in changing bedsheets and tidying up the room and bathroom, all alone in less than 10 mins. We had breakfast included in room rates and it is definitely worthwhile as breakfast is sumptuous and portions are big at Trishaw Coffee House. There's a choice between Western & Asian menus and they served different items even if you choose the same menu every day. The service is wonderful! 3 lifts but only 2 were working. (Maybe the middle lift was closed to allow at least 1m social distancing for the other 2 working lifts. Haha. Just kidding). We didn't try out the swimming pool. The gym is small with equipment for cardio exercises. Only 2 people can be there at any one time with an access key from reception. Happy Joy Restaurant serves big portions. The promotions they offered are worth it and the food is delicious! We made full use of the free open-air parking. Lots of available parking lots. Velocity and United Square malls are within 5 min walk away. Novena MRT is right below Velocity, location is very good for shopping and eating. However, a few downsides: Checking in is a huge pain. We waited for 45 mins just to register for check-in even though we had paid in full online with printed out receipts to show. Seems like their computer system is slow. Each group that checked-in takes about 10 to 15 mins each. We were lucky that we were early and had 3 groups in front of us. On other days, we see the line snaked across the front lobby. 3 pm - 5 pm is peak queuing time! Apart from the doorbell not working, I found holes in a bedsheet. Quite a few holes. The bedsheet is totally white so if you just roll into bed to sleep, you probably won't notice. Not a big deal. Although the front desk said all rooms are non-smoking rooms but there was a very strong cigarette odour the moment I walked from the lift lobby to my room door. It lingered there. Didn't go away. I have to hold my breath when I exited my room and dashed to the lift lobby and did likewise when I went back to my room. The room is OK, no cigarette odour. I don't see anyone loitering at the corridor smoking. Not sure where the cigarette odour came from. Some bathroom wall tile grout is black. My boy complained that it's black mould on the first day and didn't want to take his bath. Took him some time to get used to it. The washbasin is way too low. I'm 1.74m and I have to kneel to use it so that my clothes don't get wet from the water splash. The TV screen has lines across the screen and the colour display is not good. However, there's Netflix and YouTube to watch on TV so that's good enough for me. Free wifi is not very stable. Have to wait out for the movie to load from time to time. Checking out is a breeze. 5 seconds. Just return access cards and we went off. Overall, it was a satisfying stay. Good value for money, good breakfast, good service."
Aileen L.
"Honestly, the staff was friendly and pleasant and a delight to interact with, aircon was also sufficiently cold but the beds sort of felt too light and moved very easily just by tossing and turning around in bed, my showerhead was also broken :( Apart from that, the room was quite spacious and well furnished, designed and felt quite cosy! Overall, quite minor complaints for what is a decent experience in this hotel!"
Leslie L.
"Check-in process was hassle free, room was of a good size and beds comfortable. TV was not working, not that it mattered. Had a good size bathtub with all the basic toiletries. Would love to be back!"
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review
Based on 5604 guests
8.2
Convenient
Cleanliness
Comfort
Service
Food
Location

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MAIN FACILITIES

AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Facilities
  • Food and Drinks
    • A la carte breakfast
    • A la carte dinner
    • A la carte lunch
    • Restaurant with AC
    • Buffet breakfast
    • Cafe
    • Set menu dinner
    • Set menu lunch
    • Vegetarian meal
  • Public Facilities
    • Parking
    • Elevator
    • 24-hour room service
    • Restaurant
    • Room service
    • Safety deposit box
  • General
    • AC
    • Family room
    • Non-smoking room
    • Swimming pool
    • Smoking area
  • Hotel Services
    • Money changer
    • 24-hour Receptionist
    • Laundry service
    • Luggage storage
    • Tours
  • Business Facilities
    • Business center
    • Meeting facilities
    • Photocopier
  • Things to Do
    • Fitness center
    • Outdoor pool
  • In-room Facilities
    • Hairdryer
    • Shower
  • Kids and Pets
    • Babysitting
  • Connectivity
    • WiFi in public area (surcharge)
  • Accessibilty
    • Accessible parking

NEARBY PLACES

1
Lembaga Hasil Dalam Negeri (LHDN)
25.08 KM
2
Tanjung Piai National Park
37.43 KM
3
Taman Awam BBKP
40.39 KM
4
Gunung Pulai Waterfall
46.13 KM

Check-in:
From 15:00
Check-out:
Before 12:00

Description

Location
Hotel Royal is located in area / city Novena.

The hotel is located only 1.76 km away from Orchard MRT Station.

There are plenty of tourist attractions nearby, such as Paragon Shopping Centre within 1.7 km, and Far East Plaza within 1.48 km.

About Hotel Royal

From business event to corporate gathering, Hotel Royal provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Hotel Royal, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Hotel Royal is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Royal exclusively for you.

Hotel Royal is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Hotel Royal.


Policy

Extra-person charges may apply and vary depending on hotel policy.

Guests need to check in with the same name as booking voucher. If not hotel has the right to reject the booking upon check in.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges.
Special requests cannot be guaranteed.

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Hotel Royal