Ascott Orchard Singapore

Apartments
No. 11 Cairnhill Road, Orchard, Singapore, 229724
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About Accommodation

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Ascott Orchard Singapore is located in area / city Orchard. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi

What Guests Say About Their Stay

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Excellent Service (1)
Complete Facilities (1)
Comfortable Room (2)
Great Location (3)
8.8
/ 10
Much I.
One of the most comfortable hotels in Orchard.

Location Info

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No. 11 Cairnhill Road, Orchard, Singapore, 229724

9.2

Strategic Location
Lobby Ascott Orchard Singapore
Lobby 2 Ascott Orchard Singapore

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Home Highlights

Ascott Orchard Singapore offers an exclusive accommodation in the strategic area in Orchard Road.

We're ready to accompany you during your business trip or shopping spree.

If you need to go to Mount Elizabeth Hospital for medical needs, this accommodation can be the perfect place for you to rest.

Location and Nearby Attractions

It's only 3 minutes away on foot from this property to the upper-class stores along Orchard Road.

Mount Elizabeth Hospital is just 5 minutes away, while the Wheelock Place office complex is 10 minutes away on foot.

Home Features

The bedroom is equipped with a premium mattress.

A TV with international channels, a kitchen with a microwave, an electric kettle, and an ironing facility are also available in the room.

You can also try the swimming pool and the fitness center in your leisure time.

Other Things to Note

Bringing pets and smoking are prohibited in this property.

This accommodation only accepts guests who are 21 years old or older.

All Facilities

Fitness Center Ascott Orchard Singapore
Fitness Center
Common Space Ascott Orchard Singapore
Common Space
Lobby Ascott Orchard Singapore
Lobby
Accommodation Services Ascott Orchard Singapore
Accommodation Services
Exterior Ascott Orchard Singapore
Exterior

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Kitchenette
  • Microwave
  • Refrigerator
  • Shower
  • TV

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Doorman
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Mobile
  • Multilingual staff
  • Newspaper in lobby

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Elevator
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Accessibilty

  • Disabled access friendly
  • Accessibility equipment
  • Accessible bathroom
  • Accessible parking
  • Accessible path of travel
  • Wheelchair accessible

General

  • AC
  • Non-smoking room
  • Swimming pool
  • Smoking area

Things to Do

  • Children play area
  • Fitness center
  • Outdoor pool

Kids and Pets

  • CRIBS
  • Highchairs

Connectivity

  • LAN Internet
  • Free WiFi

Family-friendly Facilities

  • Children pool

Transportation

  • Parking with surcharge

Sports and Recreations

  • Fitness center

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card, Passport. The required documents can be in the form of soft copy.

General Check-in Instructions

We are going cashless! In order to enhance your guest experience, please note that we will only be accepting the following payment methods: Credit card, debit card, secured online payment, mobile payment, and electronic bank transfer.
Housekeeping is only available from Mondays to Saturdays.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00

Frequently Asked Questions

What are available facilities at Ascott Orchard Singapore?
There are top facilites at Ascott Orchard Singapore such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Ascott Orchard Singapore?
The standard check-in time at Ascott Orchard Singapore is starting from From 15:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests

Overall Rating & Reviews

From 349 verified guests reviews
8.8
Impressive
Fantastic
162
Very Good
153
Satisfying
9
Average
25
Poor
0
Cleanliness
Comfort
Meal
Location
Service

Show reviews that mention...

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excellent service (1)
complete facilities (1)
comfortable room (2)
great location (3)
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Show Reviews with Photos
hermawan h. s.
Medical
9.4
/ 10
17 Mar 2023
Lokasi yang tepat, dekat Orchard, ada jalan tembusan dari lantai 4 langsung ke Paragon Mall dan juga ke Mesjid Alfalah
Review photo of Ascott Orchard Singapore from Hermawan H. S.
Review photo of Ascott Orchard Singapore 2 from Hermawan H. S.
Review photo of Ascott Orchard Singapore 3 from Hermawan H. S.

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Accommodation's Reply
21 Mar 2023
Dear Hermawan Herjuno Sugondho, Greetings from your friendly team at Ascott Orchard Singapore! Thank you for choosing our premier-luxe serviced residence. We are delighted you and your lovely wife had an enjoyable and comfortable 3 nights stay with us. We are indeed heartened to learn you find the link-bridge connecting our residence to Paragon convenient and having Masjid Al-Falah next to our residence an added value to your stay with us. With your recent stay, we sincerely hope our serviced residence will be your favourite lodging whenever you are back in Singapore and that you will recommend us to your family and friends. Thank you for giving us the great privilege and pleasure of being of service to you and your lovely wife. We earnestly look forward to welcoming you back and be of service to you again. We are at your service, and we wish both of you well. Thank you for your valued support. Kind regards, The management of Ascott Orchard Singapore.
Riana R. S.
Holiday
8.5
/ 10
21 Apr 2022
Review photo of Ascott Orchard Singapore from Riana R. S.

1 liked this review

Accommodation's Reply
23 Apr 2022
Dear Riana, Greetings from Ascott Orchard Singapore! Thank you for choosing our strategically located serviced residence and for letting us know you had an enjoyable and comfortable stay with us. It has been a great privilege and pleasure to have been of service to you and we earnestly look forward to welcoming you back soon. We are at your service, and we wish you well- Thank you.--- Kind regards, The management of Ascott Orchard Singapore
RB
ROZAIME B. M.
Staycation
10
/ 10
16 Mar 2022
The room really clean and up to my standard. Love the environment and atmosphere. Even the staff are helpful even they go beyond their duties. Well recommendedfor all type of people business, personal or family staycatiion if planning located near orchard area.

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Accommodation's Reply
22 Mar 2022
Dear Rozaime, Greetings from Ascott Orchard Singapore! Thank you for choosing our serviced residence and for taking time to review your recent stay with us. We are delighted you had a wholly enjoyable and comfortable stay with us. We are truly humbled and appreciative of your heartwarming compliment for our team’s service, and we sincerely thank you for your inspiring mention. Your compliment has brought much cheer and motivation to our team members, and we assure you we shall be thanking them for their dedicated service. All of us are also truly grateful for your high recommendation for our serviced residence This is indeed a huge compliment and reward for all of us as we firmly believe the best form of marketing our residence and services would be personal experiences and recommendations from guests who have stayed with us, and we truly thank you for your kindness. Thank you for making us feel valued too! With your recent experience staying with us, all of us sincerely hope Ascott Orchard be your choice lodging whenever you like a short respite from your busy schedule. It has truly been our great privilege and pleasure to have been of service to you and all of us earnestly look forward to welcoming you back and being of service to you again. We are at your service, and we wish you well. Thank you. Kind regards, The management of Ascott Orchard Singapore
GS
Gita S. S.
Holiday
9.7
/ 10
13 Nov 2022
Clean and sleek room, helpful staffs, generous hotel. Will be back for sure ❤.

1 liked this review

Accommodation's Reply
17 Nov 2022
Dear Gita, Greetings from your friendly team at Ascott Orchard Singapore! Thank you for choosing our strategically located serviced residence for your recent visit to our city-state. We are delighted you had a great stay with us, and you are impressed with the décor and ambiance of our exclusive Fendi decorated Murano Suite. All of us are truly humbled and grateful for your lovely compliments for our service as your kind compliments inspire us to always provide the highest level of service in our industry. At Ascott Orchard, each guest’s stay experience is very important to all of us, and we shall always endeavor to walk the extra mile to ensure our guests’ stay requirements and satisfaction are well taken care of. We are truly grateful and heartened to learn you shall be returning to stay with us again and we shall do all possible to be deserving of your valued support. It has been our great pleasure being service to you, and all of us earnestly look forward to welcoming you back for more enjoyable and comfortable stays. We are at your service, and we wish you well. Thank you for your trust. Kind regards, The management of Ascott Orchard Singapore
Lianto W. V.
9.7
/ 10
07 Nov 2022
Clean Hotel. Great location. Perfect for business trip.

2 liked this review

Accommodation's Reply
08 Nov 2022
Dear Lianto, Greetings from your friendly team at Ascott Orchard! Thank you for choosing our premier-luxe serviced residence and for taking time to review your recent 2-nights stay with us serviced residence. We are delighted you had a great stay with us, and you find our strategic location at the fringe of bustling Orchard Road convenient. We are indeed thrilled to learn you are impressed with the cleanliness and ambiance of our suites and facilities. With your recent stay experience at our serviced residence, all of us truly hope Ascott Orchard will now be your choice lodging whenever your travels bring you back to our city-state and you will also recommend us to your family and friends back home. If there is anything we may assist you with your future stays at our serviced residence, we invite you to contact us as we would be most glad to be of assistance. Thank you for giving us the great pleasure of being of service to you. We earnestly look forward to welcoming you back. We are at your service ,and we wish you well. Kind regards, The management of Ascott Orchard Singapore
DP
Dian P. P. D.
Staycation
9.4
/ 10
17 Oct 2023
Every time in Singapore colleagues always stay here, the service is very friendly, close to the shopping area.

1 liked this review

Accommodation's Reply
25 Oct 2023
Dear Dian Pramana Putra Damanik, Greetings from your friendly team at Ascott Orchard and welcome back! Thank you for your valued support for our premier-luxe serviced residence and for your heartwarming feedback. We are delighted you had another wonderful stay with us. We are indeed heartened to learn you find our strategic location at the fringe of bustling Orchard Road with proximity to many eateries and shopping malls convenient. –. We are truly grateful for your heart-warming compliment for our team 's service, and we assure you our dedicated team members will be pleased to learn of your high praise. They work very diligently, and your generous mention will provide them with great encouragement to keep doing what they are doing. Thank you! -All of us truly hope our serviced residence will always remain as your choice accommodation whenever your travels bring you back to our city-state. If there is anything we can assist you with your futures stays at our serviced residence, please do not hesitate to contact us as we would be most glad to be of assistance to you. -As always, all of us have truly enjoyed being of service to you, and we earnestly look forward to welcoming you back soon. We are at your service, and we wish you well. –. Kind regards, The management of Ascott Orchard Singapore.
LS
Liem S. H.
Medical
9.4
/ 10
23 Apr 2023
Near to mount elizabeth hospital, strategically located in the heart of orchads rd.

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Accommodation's Reply
24 Apr 2023
Dear Liem Siok Hoen, Greetings from your friendly team at Ascott Orchard! Thank you for choosing our serviced residence for your recent visit to our city-state and for taking time to review your 3 nights stay with us. We are delighted you and your lovely family had an enjoyable and comfortable 2 nights stay with us. We are indeed heartened to learn you find our strategic location at the fringe of bustling Orchard Road convenient. -With your experience at our serviced residence, all of us truly hope you will now make Ascott Orchard your choice accommodation whenever your travels bring you and your family back to our city-state, and you will also recommend us to your family and friends back home. -All of us have truly enjoyed being of service to you and your family, and we earnestly look forward to welcoming you back soon. We are at your service, and we wish all of you well. Thank you for your valued support. -Kind regards, The management of Ascott Orchard Singapore.
Andre A.
Staycation
8.7
/ 10
22 Jan 2024
Room is small especially Toilet was always humid lots of water.

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Accommodation's Reply
25 Jan 2024
Dear Andre Abdi, Greetings. Thank you for taking the time to review your recent overnight stay at our serviced residence and for letting us know you and your lovely wife had a pleasant stay with us. -With regard to your feedback about the size of the 30sqm Murano suite you booked for your stay, please allow us to share that we have a suite inventory of 9 suite types of varying sizes which includes our dual-key 3-bedrooms Premier suite as we wish to cater to the individual stay requirements of our guests. We seek your kind understanding in this matter. -All of us have truly enjoyed being of service to you and your lovely wife, and we earnestly look forward to welcoming you back. We are at your service, and we wish both of you well. -Thank you for your valued support. -Kind regards, The management of Ascott Orchard Singapore.
AC
ANDY C. Y. H.
Staycation
5.8
/ 10
25 Mar 2022
The hotel was nice and beautiful. But was greeted with a insect on my bed when I check in. When approach staff. Instead of changing room, they sending someone up to clean. Was kind of shock with the service recovery. A high end hotel with a insect.

1 liked this review

Accommodation's Reply
31 Mar 2022
Dear Andy, Greetings. We deeply regret to learn you have been very dissatisfied with the service extended by our team and we are truly sorry for the disappointment caused to you. Kindly allow us to assure you our management is very concerned as it is always our sincere wish our team provides professional and helpful service always. We truly appreciate your feedback and following your feedback, we would like to assure you our Guest Service management team shall be investigating, and we shall focus our efforts in the areas we lack, in addition to counselling our team member concerned. All of us truly hope you will give us an opportunity to recover your lackluster experience and allow us to change your impression of our service. Kind regards, The management of Ascott Orchard Singapore
K
Kenzo
Holiday
8
/ 10
26 Mar 2023
A very strategic hotel, complete facilities, close to everywhere, especially to Orchard, just a 5 minute walk at the Orcahd Road location. One day definitely stay again. Highly recommend.
Translated by Google Icon

2 liked this review

Accommodation's Reply
29 Mar 2023
Dear Katam Wiragung, Greetings from your friendly team at Ascott Orchard! Thank you for choosing our serviced residence for your recent visit to our city-state nd for taking time to review your 3 nights stay with us. We are delighted you had an enjoyable and comfortable stay with us, and you like the ambiance and cleanliness of our suites and facilities. We are indeed heartened to learn you find our strategic location at the fringe of bustling Orchard Road convenient. -It brings us much joy to learn you shall be returning to stay with us and we are truly grateful for your valued support. All of us have truly enjoyed being of service to you, and we earnestly look forward to welcoming you back in the near future. We are at your service, and we wish you well. Thank you. Kind regards, The management of Ascott Orchard Singapore.
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Exterior 4 Ascott Orchard Singapore

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