The LUMA Hotel, a Member of Design Hotels

Hotels
Lot 2-5, Block A, Sutera Avenue, Jalan Sembulan, Kota Kinabalu City Centre, Kota Kinabalu, Sabah, Malaysia, 88100
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About Accommodation

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KK’s first design hotel - The LUMA Hotel is a member of the Design Hotels Brand, which is wholly owned by Marriot hospitality group. Located at Sutera Avenue, the hotel features unique interior designs that showcase Sabah’s lush rainforest and diverse culture. A spiral staircase and marble pathway that mimic a beautiful cascading fall plunging into the clear crystal river below are also available at hotel’s lobby.

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi

Location Info

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Lot 2-5, Block A, Sutera Avenue, Jalan Sembulan, Kota Kinabalu City Centre, Kota Kinabalu, Sabah, Malaysia, 88100
Lobby The LUMA Hotel, a Member of Design Hotels
Lobby 2 The LUMA Hotel, a Member of Design Hotels

Discover More About The LUMA Hotel, a Member of Design Hotels

KK’s first design hotel - The LUMA Hotel is a member of the Design Hotels Brand, which is wholly owned by Marriot hospitality group. Located at Sutera Avenue, the hotel features unique interior designs that showcase Sabah’s lush rainforest and diverse culture. A spiral staircase and marble pathway that mimic a beautiful cascading fall plunging into the clear crystal river below are also available at hotel’s lobby.

The hotel also provides parking spaces (surcharge), café and restaurant. Some popular points of interest near The LUMA Hotel include Kota Kinabalu International Airport (KKIA), Sabah International Conventional Centre (SICC), Jesselton Point, Gaya Street Sunday market, Wisma Merdeka shopping mall, Sabah Tourism Board, Gleneagles Hospital, Todak Waterfront, Imago shopping mall, North Borneo Railway, Tanjung Aru beach, Atkinson Clock Tower and floating mosque.

There are seven types of room categories at The LUMA Hotel namely Fern Cosy Bedroom, Grass Standard Bedroom, Emerald Original Bedroom, Palm Marvellous Bedroom, Eden Deluxe Bedroom, Green Luxury Bedroom and Family Extraordinary Suite. The names and interior colours of the hotel’s guest rooms are inspired by the five layers of Sabah’s tropical rainforest.

All 115 rooms are beautifully designed and furnished with modern amenities, which include drip coffee and coffee machine, air -conditioning, 43” TV, mini bar, coffee and tea, kettle, bathtub (limited rooms), stool (limited rooms), rotating chair (limited rooms), safety box, shampoo, hair conditioner, shower gel, lotion and hand wash dispensers, high speed Wi-Fi, safety box, hair dryer and bathrobe. As a hotel that loves KK the most, The LUMA Hotel also provides environmentally friendly amenities such as paper bins made of straws, bamboo toothbrush as well as gargle cups that are made of bamboo fibre and waste coffee grounds.

All Facilities

Bar, Cafe and Lounge The LUMA Hotel, a Member of Design Hotels
Bar, Cafe and Lounge
Common Space The LUMA Hotel, a Member of Design Hotels
Common Space
Lobby The LUMA Hotel, a Member of Design Hotels
Lobby
Accommodation Services The LUMA Hotel, a Member of Design Hotels
Accommodation Services

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Hotel Services

  • Concierge
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • Laundry service

Food and Drinks

  • Restaurant with AC
  • Buffet breakfast
  • Brunch
  • Cafe

General

  • AC
  • Family room
  • Non-smoking room
  • Smoking area

Transportation

  • Limited parking
  • Parking with surcharge

Connectivity

  • Free WiFi

Accessibilty

  • Wheelchair accessible

Business Facilities

  • Conference room

Nearby Facilities

  • Shops

Accommodation Policy & General Information

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Deposit

Deposit MYR 150.00 is required upon check-in. The accommodation accepts cash, debit or credit card.

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast

Frequently Asked Questions

What are available facilities at The LUMA Hotel, a Member of Design Hotels?
There are top facilites at The LUMA Hotel, a Member of Design Hotels such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The LUMA Hotel, a Member of Design Hotels?
The standard check-in time at The LUMA Hotel, a Member of Design Hotels is starting from From 15:00 while the latest check-out time is at Before 12:00
Does The LUMA Hotel, a Member of Design Hotels provide breakfast?
Yes, The LUMA Hotel, a Member of Design Hotels provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests

Overall Rating & Reviews

From 20 verified guests reviews
8.8
Impressive
Fantastic
11
Very Good
6
Satisfying
1
Average
2
Poor
0
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HS
HASBULAH S.
Holiday
9.4
/ 10
29 Sep 2022
Parking susah other than that 4/5 ⭐️ kalau ada parking 5 ⭐️
Review photo of The LUMA Hotel, a Member of Design Hotels from Hasbulah S.

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Accommodation's Reply
28 Oct 2022
Dear Hasbulah, Warmest Greetings from The LUMA Hotel. Thank you for sharing your feedback with us. We truly appreciate your support.
A
ARDIANE
Staycation
9.7
/ 10
23 Jan 2023
Review photo of The LUMA Hotel, a Member of Design Hotels from Ardiane B. K. A.
Review photo of The LUMA Hotel, a Member of Design Hotels 2 from Ardiane B. K. A.
Review photo of The LUMA Hotel, a Member of Design Hotels 3 from Ardiane B. K. A.
Review photo of The LUMA Hotel, a Member of Design Hotels 4 from Ardiane B. K. A.
Review photo of The LUMA Hotel, a Member of Design Hotels 5 from Ardiane B. K. A.
Review photo of The LUMA Hotel, a Member of Design Hotels 6 from Ardiane B. K. A.

1 liked this review

Accommodation's Reply
01 Feb 2023
Dear Ardiane, Warmest Greetings from The LUMA Hotel. Thank you for the great ratings. We truly appreciate it.
Faraa R.
This is a private profile
Holiday
10
/ 10
15 Jan 2023
Location was great which is opposite imago shopping Mall, Tanjung Aru Beach Resort, kk airport, Jesselton Jetty and etc. Room was cleaned and I'm big shocked that the room have coffee maker as well. I really love the design. Helpful very friendly and helpful. Will stay here again in future!

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Accommodation's Reply
01 Feb 2023
Dear Faraa, Warmest Greetings from The LUMA Hotel. Thank you for sharing your experience with us through this review. We are beyond glad to know that you enjoyed your stay here. The team will be delight to see this positive review. Please do come back again in the near future as we will be very happy to have you here again. Until we meet again, safe travels always.
DW
Darrel W.
Staycation
9.7
/ 10
13 Mar 2022
Good and friendly staff, clean room and comfortable bed.

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Accommodation's Reply
30 Mar 2022
Dear Darrel, Thank you for taking the time to share your experience with us. The team was delighted to hear that we're able to make a positive difference to your stay. We look forward to welcoming you back. Kind regards, Awang Aszhar
WK
Wong K. H.
9.4
/ 10
07 Oct 2022
It is a nice designed hotel and hopefully, it will be kept so refreshing now and then.

1 liked this review

Accommodation's Reply
20 Oct 2022
Dear Kah, Warmest Greetings from The LUMA Hotel! Thank you for sharing your feedback with us. We are appreciate your compliment regarding the hotel's design. We look forward to welcoming you back! Till then, Safe Travels!
A
AnNa
8.5
/ 10
14 Jun 2023
Everything just the way I loved!

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KW
KL Wan
Business
6.7
/ 10
04 Jun 2023
Staff were excellent. Cleanliness was top notch. Gym was good but without cycle. Location was no way near the beach and sea view was obscured by Gleneagles hospital. 5-10 minutes walking distance to Imago shopping mall. No pool. Breakfast was not a full buffet type, rather served from 3-4 choices. Ongoing renovation with knocking noise during daytime.
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1 liked this review

MN
Muhammad N. b. M. H. R.
5.7
/ 10
18 May 2023
Its expensive for a shop lot Hotel. Breakfast is not a buffet while only can be ordered per pax basis. Not worth the price. Too pricey for the stay. Would suggest to find alternative for the stay.

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Accommodation's Reply
19 May 2023
Dear Neshan, Warmest Greetings from The luma hotel! Thank you for sharing your feedback with us. We are sorry to hear your disappointment regarding the breakfast provided. We will look into this and improve accordingly. Thank you.
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Lobby 4 The LUMA Hotel, a Member of Design Hotels

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.