Promenade Hotel Kota Kinabalu

Hotels
8.5
/10
Very Good
480 reviews

What Guests Say About Their Stay

Bedroom (4)
Taste (4)
Variety (4)
Muhammad A. B. B.
8.5
/ 10
The bathroom and amenities is comfortable and awesome. The location also strategic with many places. However, the breakfast set is not satisfied because of limited choice and some dishes taste terrible. Hope the management makes some improvement soon. Overall, the hotel is moderate and satisfied.
NOOR A. B. D.
9.1
/ 10
I will come back for sure. Very good.
Muhammad A. Z. B. S.
10.0
/ 10
Great experience, clean and nice room.
AFIQ ZAMIR ZAMRI
10.0
/ 10
Strategic location, spacious room, great service.
Zahurin Zakaria
9.1
/ 10
Promenade staffs are friendly. The room cleanliness very satisfied.
In the Area
See Map
No. 4, Lorong Api-Api 3, Api Api Centre, Kota Kinabalu City Centre, Kota Kinabalu, Sabah, Malaysia, 88000
Teachers Camp
1.65 km
Victory Liner Baguio
2.36 km
SM City Baguio
2.53 km
The Mansion
364 m
Centennial Park
820 m
Victory Liner Baguio
2.36 km

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Promenade Hotel Kota Kinabalu is located in area / city Kota Kinabalu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Promenade Hotel Kota Kinabalu

Discover More Places
No. 4, Lorong Api-Api 3, Api Api Centre, Kota Kinabalu City Centre, Kota Kinabalu, Sabah, Malaysia, 88000

Nearby Places

The Mansion
Business
364 m
Centennial Park
Park & Zoo
820 m
Victory Liner Baguio
Transportation Hub
2.36 km

Popular in the Area

Transportation Hub

Victory Liner Baguio
2.36 km

Entertainment/Attraction

SM City Baguio
2.53 km

Others

Teachers Camp
1.65 km
Distances shown are based on straight line distances. Actual travel distances may vary.

Discover More About Promenade Hotel Kota Kinabalu

What You Might Like - All About Promenade Hotel Kota Kinabalu

Promenade Hotel Kota Kinabalu consistently receives rave reviews for its exceptional service. Guests frequently praise the friendly and helpful staff, always ready with a smile and assistance. The hotel's prime location is another major draw, placing you within easy reach of numerous attractions, restaurants, and shopping opportunities. Many appreciate the comfortable and well-appointed rooms, offering a relaxing retreat after a day of exploring. Overall, the hotel provides a fantastic value for money, making it a popular choice for both leisure and business travellers.

What truly sets Promenade Hotel Kota Kinabalu apart is its commitment to guest satisfaction. From the moment you arrive, you're greeted with a warm welcome that sets the tone for your entire stay. The hotel's dedication to cleanliness and maintenance is evident throughout, ensuring a pleasant and comfortable environment. The hotel's popularity stems from its ability to seamlessly blend comfort, convenience, and exceptional service, creating an unforgettable experience for every guest. It's a place where you can truly relax and enjoy your time away from home.

In short, Promenade Hotel Kota Kinabalu is a fantastic choice for your next trip to Kota Kinabalu. Guests consistently highlight the exceptional service, convenient location, and comfortable rooms as key reasons for their positive experiences. The hotel's commitment to providing a memorable stay makes it a top choice for travellers seeking a blend of comfort, convenience, and value. Book your stay today and experience the Promenade Hotel difference!

Concept & Design Promenade Hotel Kota Kinabalu

Promenade Hotel Kota Kinabalu boasts a contemporary design, blending sleek lines with warm, inviting aesthetics. The hotel's design concept focuses on creating a relaxing and sophisticated atmosphere, perfect for both business travellers and leisure guests. The overall feel is one of understated elegance, with a focus on comfort and functionality. The use of natural light and calming colour palettes enhances the sense of serenity throughout the hotel.

While not explicitly designed by a single famous architect, the hotel's design reflects a modern sensibility, incorporating elements of contemporary Malaysian style. The attention to detail is evident in every aspect, from the carefully chosen furnishings to the thoughtful layout of the public spaces. The result is a hotel that is both stylish and comfortable, offering a welcoming environment for all guests.

Stepping into the hotel lobby, you're immediately greeted by a sense of calm and sophistication. The spacious lobby is bathed in natural light, creating a bright and airy atmosphere. Comfortable seating areas provide ample space to relax and unwind, while the tasteful décor adds a touch of elegance. The overall ambiance is one of refined comfort, setting the stage for a memorable stay.

Different Hotel Room Types Available in Promenade Hotel Kota Kinabalu

Choosing the perfect

hotel room type

is crucial for a comfortable stay. We offer a range of

hotel bedroom types

to suit every need and budget, from

affordable hotels nearby

to luxurious suites. Explore our diverse

categories of hotel rooms

and

different hotel room types

below.

  • Deluxe Room:

    Offers a comfortable space with city views. Non-smoking options available. No bathtub or bidet.
  • Superior Room:

    Slightly larger than the Deluxe Room, with options for city or pool views. Smoking and non-smoking options available. No bathtub or bidet.
  • Executive Room:

    Spacious room with stunning views, featuring a bathtub and separate shower. Smoking and non-smoking options available.
  • Suite:

    Our most luxurious option, offering a separate living area, a large bedroom with a king-size bed, a bathtub, and a stunning view. Non-smoking only.

Promenade Hotel Kota Kinabalu is currently not pet-friendly.

Unique Hotel Facilities in Promenade Hotel Kota Kinabalu

Promenade Hotel Kota Kinabalu offers a range of

hotel facilities

designed to enhance your stay. From relaxing amenities for adults to fun activities for kids, we cater to all our guests. Discover our unique offerings below, ensuring a memorable experience for everyone.

  • Swimming Pool:

    A refreshing outdoor pool, perfect for a relaxing dip. Open from 7 am to 10 pm.
  • Fitness Centre:

    State-of-the-art equipment for your workout needs. Open 24 hours.
  • Business Centre:

    Equipped with computers, printers, and meeting rooms for business travellers. Open from 8 am to 8 pm.
  • Spa (additional fee applies):

    Indulge in a relaxing massage or treatment. Prices vary depending on the service chosen. Bookings recommended.
  • Kids' Play Area:

    A dedicated play area for children, providing a safe and fun environment. Open from 8 am to 8 pm.

Hotel Buffet or Hotel Restaurant/Cafe Available in Promenade Hotel Kota Kinabalu

Satisfy your hunger with our diverse dining options. From lavish

hotel buffets

to exquisite

hotel restaurants

and casual

hotel cafes

, we offer something for every taste and budget. Explore our culinary offerings below.

  • The Promenade Cafe:

    Offers a daily breakfast buffet (included for some room types) and an à la carte menu for lunch and dinner. Open from 7 am to 10 pm. Average price per person: £15-£25.
  • The Terrace Restaurant:

    Specialises in Malaysian and international cuisine. Open for dinner only, from 6 pm to 10 pm. Average price per person: £25-£40.
  • The Lobby Lounge:

    A relaxed space serving light snacks, coffee, tea, and cocktails. Open from 10 am to 11 pm.

The Terrace Restaurant offers a range of signature dishes, including their famous Nasi Lemak and Laksa.

Easy Access from and to the Airport

Reaching Promenade Hotel Kota Kinabalu from the airport is straightforward. Several options are available, catering to different budgets and preferences. Consider these convenient

hotel transfer

options for a smooth journey.

  • Taxi:

    Readily available outside the airport. The journey takes approximately 30 minutes, depending on traffic.
  • Airport Shuttle:

    The hotel offers an airport shuttle service. Bookings are required at least 24 hours in advance. Contact the hotel directly to arrange your transfer.
  • Private Car Service:

    Pre-booked private car services are also available for a more luxurious transfer experience.

We recommend pre-booking your

transfer from airport to hotel

or

hotel to airport transfer

, especially during peak season.

Nearby MRT Station & Bus Stops Nearby

Promenade Hotel Kota Kinabalu enjoys excellent public transport links. Several

bus stops nearby

and a nearby

MRT nearby

station provide easy access to various parts of the city. Explore your convenient commuting options.

  • Nearest Bus Station:

    Located approximately 500 meters from the hotel. Frequent buses connect to major city areas.
  • Nearest MRT Station:

    Situated about 1 km from the hotel. The MRT offers a quick and efficient way to travel across the city.

Payment for public transport can be made using local transport cards, readily available at convenience stores and MRT stations. Cash is also accepted on buses.

Nearby Attractions/Landmarks for Family/Kid-Friendly Near Promenade Hotel Kota Kinabalu

Kota Kinabalu offers a wealth of family-friendly attractions. Discover exciting

nearby attractions

and

nearby activities

perfect for creating lasting memories with your loved ones. Explore these

nearby sightseeing places

and

things to do nearby

.

  • Kota Kinabalu City Mosque:

    A stunning mosque with beautiful architecture. Free entry. Approximately 15 minutes by taxi from the hotel.
  • Tunku Abdul Rahman Marine Park:

    A beautiful marine park with islands perfect for swimming, snorkelling, and diving. Entry fees apply. Approximately 30 minutes by boat from the city centre.
  • Mari Mari Cultural Village:

    Experience the diverse cultures of Sabah. Entry fees apply. Approximately 45 minutes by taxi from the hotel.
  • Sabah State Museum:

    Learn about the history and culture of Sabah. Entry fees apply. Approximately 10 minutes by taxi from the hotel.
  • Oceania Waterpark:

    A fun water park with slides and attractions for all ages. Entry fees apply. Approximately 20 minutes by taxi from the hotel.

Looking for more fun? See Traveloka’s best deals on Things To Do in Malaysia!

Other Accommodations Near Promenade Hotel Kota Kinabalu

Looking for alternative accommodation options? Whether you prefer luxury or budget-friendly stays, several hotels are located near Promenade Hotel Kota Kinabalu. Explore these

cheap hotels nearby

and

affordable hotels nearby

options.

  • Shangri-La Rasa Ria Resort & Spa:

    (Luxury Accommodation)
  • The Magellan Sutera Resort:

    (Luxury Accommodation)
  • Nexus Resort & Spa Karambunai:

    (Luxury Accommodation)
  • Le Meridien Kota Kinabalu:

    (4 Star Hotel)
  • Borneo Beach Villas:

    (4 Star Hotel)
  • KK City Hotel:

    (4 Star Hotel)
  • Hotel Grandis:

    (3 Star Hotel)
  • Capital O 138 Hotel Sri Gaya:

    (3 Star Hotel)
  • The Pacific Sutera Hotel:

    (3 Star Hotel)

Looking for more accommodations? See Traveloka’s last minute hotel deals on Best Hotels in Malaysia!

With its blend of comfort, convenience, and exceptional service, Promenade Hotel Kota Kinabalu offers an unforgettable stay. To make your trip even more convenient, book your stay through Traveloka. Find the best deals on

affordable hotels nearby

and

cheap hotels nearby

, ensuring a hassle-free booking experience. And don't forget to book your flights too! Traveloka offers great deals on book cheap air tickets to Malaysia to make your trip even more affordable. Start planning your adventure today and experience the ease and convenience of booking with Traveloka! To secure your perfect getaway, simply visit Traveloka and book cheap hotels now, or explore our selection of cheap hotels nearby to find the ideal accommodation for your needs.

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All facilities in Promenade Hotel Kota Kinabalu

Bar, Cafe and Lounge
Swimming Pool
Fitness Center
Common Space
Lobby

Hotel Services

  • Bellhop
  • Concierge
  • Money changer
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Tours
  • Wedding service

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Buffet breakfast
  • Buffet dinner
  • Buffet lunch
  • Cafe

In-room Facilities

  • Bathrobe
  • Bathtub
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

Business Facilities

  • Business center
  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER
  • Business centre

Things to Do

  • Fitness center
  • Hot tub
  • Massage
  • Outdoor pool
  • Sauna

General

  • AC
  • Ballroom
  • Banquet
  • Non-smoking room

Accessibilty

  • Disabled access friendly
  • Accessible parking
  • Wheelchair accessible

Nearby Facilities

  • Gift shop
  • Hair salon
  • Shops

Transportation

  • Airport transfer

Sports and Recreations

  • Fitness center

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Promenade Hotel Kota Kinabalu

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Facility

Swimming Pool closed temporarily from 26-4-2023 to 30-9-2023.

General Check-in Instructions

Important Notice:- - Kindly be informed that all Rooms & Suites located from 5th to 12th Floors are Non-Smoking rooms.
For bookings made between 1 - 10 Oct 2020, Superior King or Twin Room will have Guaranteed Free Upgrade to Deluxe King or Twin Room).
For bookings made between 1 - 10 Oct 2020, Superior Single Room will have Guaranteed Free Upgrade to Deluxe Single Room.
Swimming Pool are closed temporarily from 01-05-2023 to 30-09-2023
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Distance to Downtown
1.65 km
Popular in the Area
Teachers Camp, Victory Liner Baguio, SM City Baguio
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Promenade Hotel Kota Kinabalu
436
Number of floors in Promenade Hotel Kota Kinabalu
12
Another facilities in Promenade Hotel Kota Kinabalu
Bellhop, Concierge, Money changer, Doorman, Front desk
Nearby point of interest
The Mansion, Centennial Park, Victory Liner Baguio

Frequently asked question in Promenade Hotel Kota Kinabalu

What are available facilities at Promenade Hotel Kota Kinabalu?
There are top facilites at Promenade Hotel Kota Kinabalu such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Promenade Hotel Kota Kinabalu?
The standard check-in time at Promenade Hotel Kota Kinabalu is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Promenade Hotel Kota Kinabalu provide breakfast?
Yes, Promenade Hotel Kota Kinabalu provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Promenade Hotel Kota Kinabalu

8.5
Very Good
From 480 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.7

Meal

8.2

Location

8.7

Service and Facilites

8.4

People often mention about Promenade Hotel Kota Kinabalu
All
Bedroom (3)
Taste (3)
Variety (3)
Staff Friendliness (2)
Ambiance (2)
Room Space (2)
Soundproof (2)
Bathroom (2)
Hotel Area (2)
Distance to City Center (1)
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Traveler Reviews Promenade Hotel Kota Kinabalu

Number of reviews per page
20
40
Customer reviews
Z***I
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Promenade has always been my hotel of choice when in Kota Kinabalu due to its strategic location. Ambiance is great and much has been done to upgrade the facilities at Promenade. For me its home away from home.
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Accommodation's Reply
16 May 2025
Dear Z, thank you for your wonderful review. Yes, upgrades has been done and there's more coming soon. For our guests to feel that we are their home away from home, it is the biggest compliment to us to receive and we are truly gratified. Thank you once again and we eagerly look forward to your return visit
KANG K. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
No complaints at all, everything is OK. Cleanliness, security, location, environment are all OK.
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Accommodation's Reply
25 Apr 2025
Dear Mr Kang, we're delighted that you enjoyed your recent stay with us, as reflected in your 8.5 rating. Your satisfaction is our top priority, and we're grateful for your feedback. If there's anything we can do to ensure a 5-star experience during your next visit, please don't hesitate to reach out. We look forward to having the opportunity to welcome you back in the future.
I***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
A very pleasant experience at Promenade Hotel Kota Kinabalu! Spacious and comfortable room, with a relaxing sea view. Breakfast was very varied and delicious – perfect to start the day with a cheerful mood. The hotel staff were also very friendly and helpful throughout my stay. The strategic location makes it easy to access attractions in Kota Kinabalu. Highly recommended for anyone looking to vacation or stay for business!
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Accommodation's Reply
19 Apr 2025
Dear Guest, thank you so much for your kind words! We're thrilled to hear that our staff made your stay enjoyable and that you found our rooms spacious and comfortable. It's great to know you enjoyed the breakfast and found our location very convenient. We appreciate you sharing the word about us. We will share this with the rest of the team to let them know to keep up the amazing work and we look forward to welcoming you back soon!
N***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
I booked a connecting room and everything was just fine, the hotel is fancy too. Had a pleasant stay. Thank you!
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Accommodation's Reply
19 Apr 2025
Dear Guest, thank you for your feedback. We're so glad to hear that you were satisfied with your stay. Our team is committed to delivering high-quality service and your feedback is a great encouragement to us. We look forward to serving you again!
Guest
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 23 week(s) ago
Clean room and close to everywhere
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Accommodation's Reply
03 Jan 2025
Dear Guest, we thank you for your feedback and we hope to see you again on your next visit
Achmad N. Z.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 25 week(s) ago
It's just a shame, there was a water interruption at night
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Accommodation's Reply
03 Jan 2025
Dear Achmad, we thank you for your review. Unfortunately we experienced low incoming water pressure during your stay that took time to resolve. We hope that this did not mar your stay in Kota Kinabalu and we hope to have the opportunity to welcome you again soon
P***r
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 28 week(s) ago
Ms. Loura at Front Office did an excellent job during my check-in. Thank you 🙏
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M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 30 week(s) ago
The staff very helpful and comfortable place
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N***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.9
/10
Reviewed 65 week(s) ago
The hotel did not do proper housekeeping and maintenance. So many things are malfunction, the switch for charging and water heater not function, need to change the water heater to another place to use it. The items that was lost at the hotel cannot be found anymore as they kept saying they did not found it. The housekeeper disturb us after I already checked in and asked us, is it OK to check again the room as they did not did housekeeping previously.
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Nasriyah
icon-origin-TRAVELOKA
8.5
/10
Reviewed 80 week(s) ago
Highly recommended to everyone.
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Che A. C. Y.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 89 week(s) ago
Persekitaran yang menarik dan bilik yang bersih.
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Mohd N. B. Y.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 95 week(s) ago
Close to water front, seafood, Filipino market and Imago mall. Clean and upkept rooms.
1 people find it helpful
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Anita M.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 107 week(s) ago
Be careful when you book a room. If you book for twin bed they might give you breakfast for 1 only instead of 2 if during hotel search you only put 1 room and 1 adult.
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Azraf O.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 117 week(s) ago
Awesome. Great service. Nice room. Clean.
1 people find it helpful
Mohd H. H.
icon-origin-TRAVELOKA
6.2
/10
Reviewed 123 week(s) ago
The bathroom is dirty. Full of mold on the wall and around the tub. The toilet seat is dirty and yellowish. The shower hose is fully rusty and molded.
Find this review helpful?
Accommodation's Reply
13 Feb 2023
Dear Mr. Mohd Hyzer, Thank you for staying at Promenade Hotel Kota Kinabalu recently. We appreciate your constructive feedback as they gave us the opportunity to gauge the consistency of our services and facilities provided to our valued guests such as your good-self. We look forward to another opportunity to be of service to you again in the near future. Regards, Hafizan Wong General Manager Promenade Hotel Kota Kinabalu, Sabah
Muhammad F. B. A. A.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 127 week(s) ago
Made a complain but no action taken from the hotel. Toilet leaking and smelly.
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Ahmad R. B. I.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 127 week(s) ago
Very dispointing experience. Request for single bed for 2nd, faulty kettle, can't open safe box, woke up call day fallen on deaf ears. Tainted the honeymoon holiday with wife.
2 people find it helpful
Gerard C. T. P.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 131 week(s) ago
Great Hotel with nice and friendly staff, I enjoyed the Morning Breakfast as the there are variety of choices. I will defiantly come back and stay in this Hotel when I visit Kota Kinabalu.
2 people find it helpful
AHMAD H. B. H.
icon-origin-TRAVELOKA
6.9
/10
Reviewed 153 week(s) ago
Room was good. Breakfast food was average. However, the swimming pool was unsatisfying. The pool location is at ground floor, but the access route is from first floor. Its route is peculiar when one has to pass through ball room where people attending the ballroom with dresses and gowns, but we wear swimsuit. Haha. Another thing is, the pool was dirty. Bird droppings is everywhere and I am sure it dropped into the pool although I can't see it. Water water and shower near the pool was not functioning. Ergh.
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1 people find it helpful
Gajen C.
icon-origin-TRAVELOKA
6.4
/10
Reviewed 154 week(s) ago
Room lighting can be improved. Rooms were really dark and the control switch was not functioning. Even when I turned off the air conditioner, it was still cold and felt like the air conditioner was still on. I've fallen sick after staying here though. Hot water was not hot enough. Breakfast was average. Staffs were friendly. Strategic location.
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Number of reviews per page
20
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Swimming Pool 4 Promenade Hotel Kota Kinabalu

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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