Promenade Hotel Kota Kinabalu

Hotels
No. 4, Lorong Api-Api 3, Api Api Centre, Kota Kinabalu City Centre, Kota Kinabalu, Sabah, Malaysia, 88000
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About Accommodation

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Promenade Hotel Kota Kinabalu is located in area / city Kota Kinabalu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
2019 Traveloka Hotel Awards Winner: Best Food

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi

What Guests Say About Their Stay

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Strategic Location (2)
Friendly Staffs (7)
Affordable Price (1)
Excellent Service (1)
8.5
/ 10
Muhammad A. B. B.
The bathroom and amenities is comfortable and awesome. The location also strategic with many places. However, the breakfast set is not satisfied because of limited choice and some dishes taste terrible. Hope the management makes some improvement soon. Overall, the hotel is moderate and satisfied.

Location Info

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No. 4, Lorong Api-Api 3, Api Api Centre, Kota Kinabalu City Centre, Kota Kinabalu, Sabah, Malaysia, 88000
Lobby Promenade Hotel Kota Kinabalu
Exterior 2 Promenade Hotel Kota Kinabalu

Discover More About Promenade Hotel Kota Kinabalu

Location


Promenade Hotel Kota Kinabalu is located in area / city Kota Kinabalu.

The hotel has a very good location, also near the Kota Kinabalu International Airport (BKI), which is only 4.75 km away.

The hotel is located only 1.94 km away from Jesselton Point (Ferry to Tunku Abdul Rahman Marine Park).

There are plenty of tourist attractions nearby, such as Mount Kinabalu Golf Club within 3.68 km, and Gaya Street Sunday Market within 1.11 km.

About Promenade Hotel Kota Kinabalu

From business event to corporate gathering, Promenade Hotel Kota Kinabalu provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Promenade Hotel Kota Kinabalu, a wonderful accommodation for your family holiday.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Promenade Hotel Kota Kinabalu exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Promenade Hotel Kota Kinabalu is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Promenade Hotel Kota Kinabalu.

All Facilities

Bar, Cafe and Lounge Promenade Hotel Kota Kinabalu
Bar, Cafe and Lounge
Swimming Pool Promenade Hotel Kota Kinabalu
Swimming Pool
Fitness Center Promenade Hotel Kota Kinabalu
Fitness Center
Common Space Promenade Hotel Kota Kinabalu
Common Space
Lobby Promenade Hotel Kota Kinabalu
Lobby

Hotel Services

  • Bellhop
  • Concierge
  • Money changer
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Tours
  • Wedding service

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Buffet breakfast
  • Buffet dinner
  • Buffet lunch
  • Cafe

In-room Facilities

  • Bathrobe
  • Bathtub
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

Business Facilities

  • Business center
  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER
  • Business centre

Things to Do

  • Fitness center
  • Hot tub
  • Massage
  • Outdoor pool
  • Sauna

General

  • AC
  • Ballroom
  • Banquet
  • Non-smoking room

Accessibilty

  • Disabled access friendly
  • Accessible parking
  • Wheelchair accessible

Nearby Facilities

  • Gift shop
  • Hair salon
  • Shops

Transportation

  • Airport transfer

Sports and Recreations

  • Fitness center

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Facility

Swimming Pool closed temporarily from 26-4-2023 to 30-9-2023.

General Check-in Instructions

Important Notice:- - Kindly be informed that all Rooms & Suites located from 5th to 12th Floors are Non-Smoking rooms.
For bookings made between 1 - 10 Oct 2020, Superior King or Twin Room will have Guaranteed Free Upgrade to Deluxe King or Twin Room).
For bookings made between 1 - 10 Oct 2020, Superior Single Room will have Guaranteed Free Upgrade to Deluxe Single Room.
Swimming Pool are closed temporarily from 01-05-2023 to 30-09-2023
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast

Frequently Asked Questions

What are available facilities at Promenade Hotel Kota Kinabalu?
There are top facilites at Promenade Hotel Kota Kinabalu such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Promenade Hotel Kota Kinabalu?
The standard check-in time at Promenade Hotel Kota Kinabalu is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Promenade Hotel Kota Kinabalu provide breakfast?
Yes, Promenade Hotel Kota Kinabalu provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests

Overall Rating & Reviews

From 468 verified guests reviews
8.6
Impressive
Fantastic
167
Very Good
227
Satisfying
26
Average
48
Poor
0
Cleanliness
Comfort
Meal
Location
Service

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strategic location (2)
friendly staffs (7)
affordable price (1)
excellent service (1)
great room (2)
great view (2)
great location (3)
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Language
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Show Reviews with Photos
CR
Che R. C. H.
Holiday
10
/ 10
25 Aug 2022
Review photo of Promenade Hotel Kota Kinabalu from Che R. C. H.

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GV
GUNALAN V.
Holiday
10
/ 10
15 May 2022
Review photo of Promenade Hotel Kota Kinabalu from Gunalan V.
Review photo of Promenade Hotel Kota Kinabalu 2 from Gunalan V.
Review photo of Promenade Hotel Kota Kinabalu 3 from Gunalan V.
Review photo of Promenade Hotel Kota Kinabalu 4 from Gunalan V.

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NI
Nor I.
8.5
/ 10
06 Sep 2023
Review photo of Promenade Hotel Kota Kinabalu from Nor I. M.
Review photo of Promenade Hotel Kota Kinabalu 2 from Nor I. M.

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AO
Azraf O.
Staycation
10
/ 10
09 Mar 2023
Awesome. Great service. Nice room. Clean.

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MN
Mohd N. B. Y.
Holiday
9.4
/ 10
14 Aug 2023
Close to water front, seafood, Filipino market and Imago mall. Clean and upkept rooms.

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N
Nasriyah
Holiday
8.5
/ 10
26 Nov 2023
Highly recommended to everyone.

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GC
Gerard C. T. P.
Business
8.5
/ 10
05 Dec 2022
Great Hotel with nice and friendly staff, I enjoyed the Morning Breakfast as the there are variety of choices. I will defiantly come back and stay in this Hotel when I visit Kota Kinabalu.

1 liked this review

AH
AHMAD H. B. H.
Holiday
6.9
/ 10
05 Jul 2022
Room was good. Breakfast food was average. However, the swimming pool was unsatisfying. The pool location is at ground floor, but the access route is from first floor. Its route is peculiar when one has to pass through ball room where people attending the ballroom with dresses and gowns, but we wear swimsuit. Haha. Another thing is, the pool was dirty. Bird droppings is everywhere and I am sure it dropped into the pool although I can't see it. Water water and shower near the pool was not functioning. Ergh.
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1 liked this review

GC
Gajen C.
Holiday
6.4
/ 10
25 Jun 2022
Room lighting can be improved. Rooms were really dark and the control switch was not functioning. Even when I turned off the air conditioner, it was still cold and felt like the air conditioner was still on. I've fallen sick after staying here though. Hot water was not hot enough. Breakfast was average. Staffs were friendly. Strategic location.
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MH
Mohd H. H.
Business
6.2
/ 10
31 Jan 2023
The bathroom is dirty. Full of mold on the wall and around the tub. The toilet seat is dirty and yellowish. The shower hose is fully rusty and molded.

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Accommodation's Reply
13 Feb 2023
Dear Mr. Mohd, Thank you for staying at Promenade Hotel Kota Kinabalu recently. We appreciate your constructive feedback as they gave us the opportunity to gauge the consistency of our services and facilities provided to our valued guests such as your good-self. We look forward to another opportunity to be of service to you again in the near future. Regards, Hafizan Wong General Manager Promenade Hotel Kota Kinabalu, Sabah
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Swimming Pool 4 Promenade Hotel Kota Kinabalu

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.