Long queue during check in. We queued for more than half an hour. The lift was a major turndown. Waiting for the lift alone at least took us 15 mins minimum. Well, it is understandable that the hotel is always crowded but please do some maintenance with your lifts. As for the location, if you do not have any business at the opposite hospital then it 's better to stay at the heart of Georgetown where the location would be much livelier. Gurney plaza and paragon are within walking distance though. Overall, it is just OK.