EXTERIOR_BUILDING JEN Penang Georgetown by Shangri-La
LOBBY JEN Penang Georgetown by Shangri-La
LOBBY JEN Penang Georgetown by Shangri-La
LOBBY JEN Penang Georgetown by Shangri-La
LOBBY JEN Penang Georgetown by Shangri-La
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JEN Penang Georgetown by Shangri-La

Hotels
Magazine Road, Georgetown, Pulau Pinang, Penang, Malaysia, 10300

Guest Review

8.7

745 review

Top Reviews
"This hotel is perfect for business travel or personal travel. It is in Penang town which is Georgetown, nearby to Perangin Mall. Easy to access to the best nasi kandar in Penang. The services are wonderful and breakfast food is really awesome. The room is really convenience and comfortable."
Norazlan M. N.
"Perfect place to stay while you have your holiday in Penang. I like it for its strategic area 😃 , walking distance from shopping, food, bus station and 24 hours 7-11 for my son 😀. Room is clean and stylish, the amenities are all good."
Teniek H.
"Nice location, very convenient to go around Penang, good breakfast and comfortable bed"
Mattaneeya P.
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review
Based on 745 guests
8.7
Impressive
Cleanliness
Comfort
Service
Food
Location

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MAIN FACILITIES

AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Facilities
  • Hotel Services
    • Bellhop
    • Welcoming drinks
    • Concierge
    • Money changer
    • Doorman
    • Express check-in
    • Express check-out
    • 24-hour Receptionist
    • 24-hour security
    • Laundry service
    • Luggage storage
    • Medical service
    • Multilingual staff
    • Porter
    • Tours
    • Wedding service
  • Food and Drinks
    • A la carte breakfast
    • A la carte dinner
    • A la carte lunch
    • Restaurant with AC
    • Breakfast
    • Breakfast (surcharge)
    • Brunch
    • Cafe
    • Continental breakfast
    • Early bird breakfast
    • Set menu dinner
    • Set menu lunch
    • Snack bar
    • Snacks
    • Vegetarian meal
  • Public Facilities
    • Parking
    • Early check-in
    • Elevator
    • 24-hour room service
    • Restaurant
    • Breakfast restaurant
    • Dinner restaurant
    • Lunch restaurant
    • Room service
    • Safety deposit box
    • WiFi in public area
  • Accessibilty
    • Disabled access friendly
    • Accessibility equipment
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • Braille or raised signage
    • In-room accessibility
    • Roll-in shower
    • Wheelchair accessible
  • Things to Do
    • Beach towel
    • Beach umbrella
    • Fitness center
    • Health club
    • Massage
    • Outdoor pool
    • Pool sun loungers
    • Sauna
    • Steam room
  • In-room Facilities
    • Bathrobe
    • Bathtub
    • Cable TV
    • Desk
    • Hairdryer
    • In-room safe
    • Refrigerator
    • Shower
    • TV
  • General
    • AC
    • Ballroom
    • Banquet
    • Connecting rooms
    • Family room
    • Non-smoking room
    • Swimming pool
    • Smoking area
  • Business Facilities
    • Business center
    • Business facilities
    • Computer station
    • Conference room
    • Meeting facilities
    • Photocopier
    • Projector
    • Business centre
  • Nearby Facilities
    • ATM/Banking
    • Beauty salon
    • Gift shop
    • Grocery
    • Hair salon
    • Laundry
    • Shops
    • Supermarket
  • Sports and Recreations
    • Fitness center
    • Billiard
    • Table tennis
  • Transportation
    • Car rental
    • Limo or town car service
  • Family-friendly Facilities
    • Children pool
  • Kids and Pets
    • Babysitting with surcharge
  • Connectivity
    • Free WiFi
  • Shuttle Service
    • Airport transfer (surcharge)

    NEARBY PLACES

    1
    Asia Comic Cultural Museum
    0.10 KM
    2
    KOMTAR
    0.12 KM
    3
    Prangin Mall
    0.14 KM
    4
    Hin Bus Depot
    0.25 KM

    Check-in:
    From 15:00
    Check-out:
    Before 12:00

    Description

    Location
    JEN Penang Georgetown by Shangri-La is located in area / city Georgetown.

    The hotel is located only 1.29 km away from Clan Jetties of Penang.

    There are plenty of tourist attractions nearby, such as KOMTAR within 0.12 km, and Asia Comic Cultural Museum within 0.1 km.

    About JEN Penang Georgetown by Shangri-La

    Whether you are planning an event or other special occasions, JEN Penang Georgetown by Shangri-La is a great choice for you with a large and well-equipped function room to suit your requirements.

    JEN Penang Georgetown by Shangri-La is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

    Are you a shopaholic? Staying at JEN Penang Georgetown by Shangri-La will surely spoil you for numerous shopping centers nearby.

    From business event to corporate gathering, JEN Penang Georgetown by Shangri-La provides complete services and facilities that you and your colleagues need.

    Have fun with various entertaining facilities for you and the whole family at JEN Penang Georgetown by Shangri-La, a wonderful accommodation for your family holiday.

    If you plan to have a long-term stay, staying at JEN Penang Georgetown by Shangri-La is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

    While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, JEN Penang Georgetown by Shangri-La is suitable for you who value privacy during your stay.

    Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

    The hotel’s fitness center is a must-try during your stay here.

    Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

    24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

    Savor your favorite dishes with special cuisines from JEN Penang Georgetown by Shangri-La exclusively for you.

    WiFi is available within public areas of the property to help you to stay connected with family and friends.

    JEN Penang Georgetown by Shangri-La is a hotel with great comfort and excellent service according to most hotel's guests.

    Enjoy luxurious treats and incomparable experience by staying at JEN Penang Georgetown by Shangri-La.


    Policy

    Additional breakfast are chargeable at MYR 48.00 /person.

    Breakfast time start from 06:30 until 10:30.

    Smoking is strictly not allowed in this property, and smoking area is available.

    Pets are NOT allowed.

    Effective from June 1, 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4 and 5-star hotels, and MYR 2 per room per night for 0 to 3-star hotels. The star rating will be in accordance to the rating from Local Council and should the rating differ from the website, the local council rating will apply. This fee is excluded in Hotel's Room Rate.
    ================================================================

    With effect from 01 September 2017, with reference to the Law of Malaysia Act 791, Tourism Act 2017, hotel guests who are non-Malaysian or non-Permanent Resident of Malaysia, are committed to a Tourism Tax of MYR 10.00 nett per room night of stay as determined and imposed by the Malaysian Government, which is not included in the reservation and will be collected by the hotel upon check in. This is to be applied in-addition to existing fees/taxes levied and the existing local tourism fee in Penang (excluded from Hotel's Room Rate).
    ============================================================================================================================

    To help our guests enjoy a more stress free stay with us, participating hotels at Shangri-La group are making available emergency medical insurance coverage of up to USD 184,000, at no additional charge, should the guest be diagnosed with COVID-19 during their trip. This COVID-19 emergency coverage is currently only available to international guests staying with us between 1 April to 31 December 2021. For more information please contact the hotel.
    ==============================================================

    The local government fee of MYR 3 nett per room per night will be exempted for all arrivals until 31 December 2021 ============================================================

    Lift access is not available from basement car park to hotel’s lobby but accessible with a short flight of stairs. Guest can drop off their bags at the hotel’s main entrance.
    ==============================================================

    Hotel parking bays are subject to availability and hotel is not able to guarantee parking for all guest vehicles. If the hotel parking facility is fully occupied, guests will be offered alternative parking location (vacant parking spaces opposite the hotel or 1st Avenue Mall parking lots). Parking charges will be reimbursed at hotels front desk counter upon check-out.
    ==============================================================

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