Hotel Neo+ Penang by ASTON

Hotels
68, Jalan Gurdwara , Georgetown, Pulau Pinang, Penang, Malaysia, 10300
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About Accommodation

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Staying at Hotel Neo+ Penang by ASTON is a good choice when you are visiting Georgetown. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi

What Guests Say About Their Stay

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Strategic Location (13)
Friendly Staffs (2)
Clean Room (5)
Excellent Service (2)
9.1
/ 10
Noni H. J.
The staff is very helpful and friendly. Superb great location. Nearby nasi kandar, komtar etc.

Location Info

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68, Jalan Gurdwara , Georgetown, Pulau Pinang, Penang, Malaysia, 10300
Lobby Hotel Neo+ Penang by ASTON
Lobby 2 Hotel Neo+ Penang by ASTON

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Location


Staying at Hotel Neo+ Penang by ASTON is a good choice when you are visiting Georgetown.

The hotel has a very good location, also near the Penang International Airport (PEN), which is only 14.02 km away.

The hotel is located only 1.72 km away from Penang Ferry Terminal.

This hotel is very easy to find since it is strategically positioned close to public facilities.

About Hotel Neo+ Penang by ASTON

From business event to corporate gathering, Hotel Neo+ Penang by ASTON provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Hotel Neo+ Penang by ASTON, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Hotel Neo+ Penang by ASTON is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Hotel Neo+ Penang by ASTON is suitable for you who value privacy during your stay.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Neo+ Penang by ASTON.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Neo+ Penang by ASTON exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Hotel Neo+ Penang by ASTON is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Hotel Neo+ Penang by ASTON is the right place to stay.

All Facilities

Bar, Cafe and Lounge Hotel Neo+ Penang by ASTON
Bar, Cafe and Lounge
Swimming Pool Hotel Neo+ Penang by ASTON
Swimming Pool
Common Space Hotel Neo+ Penang by ASTON
Common Space
Lobby Hotel Neo+ Penang by ASTON
Lobby
Exterior Hotel Neo+ Penang by ASTON
Exterior

Hotel Services

  • Concierge
  • Money changer
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Newspaper in lobby
  • Tours

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

General

  • AC
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Breakfast
  • Cafe

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Grocery
  • Laundry
  • Shops
  • Supermarket

Transportation

  • Airport transfer
  • Car rental
  • Limited parking
  • Limo or town car service

Business Facilities

  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Accessibilty

  • Accessible parking
  • Wheelchair accessible

Things to Do

  • Fitness center
  • Outdoor pool

Family-friendly Facilities

  • Children pool

Sports and Recreations

  • Fitness center

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast

Frequently Asked Questions

What are available facilities at Hotel Neo+ Penang by ASTON?
There are top facilites at Hotel Neo+ Penang by ASTON such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Neo+ Penang by ASTON?
The standard check-in time at Hotel Neo+ Penang by ASTON is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hotel Neo+ Penang by ASTON provide breakfast?
Yes, Hotel Neo+ Penang by ASTON provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests

Overall Rating & Reviews

From 679 verified guests reviews
8.5
Impressive
Fantastic
232
Very Good
338
Satisfying
22
Average
87
Poor
0
Cleanliness
Comfort
Meal
Location
Service

Show reviews that mention...

All
strategic location (13)
friendly staffs (2)
clean room (5)
excellent service (2)
spacious room (1)
See More 5
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Language
English
Show Reviews with Photos
AP
Areeya P.
Holiday
5.5
/ 10
13 May 2022
Nothing much to say, location is good otherwise hotel is dirty and not clean. Just checked in to another hotel after checking myself to continue enjoying my holiday.
Review photo of Hotel Neo+ Penang by ASTON from Amr M. N.

3 liked this review

Accommodation's Reply
07 Jun 2022
Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your experience with us fell short of expectations. I also want to thank you for giving us a chance to make things right. We're using your feedback to make some important changes. I'm pleased we were able to make things better and I hope we see you again soon. Best regards, The Management of hotel Neo+Penang
MA
M AH
Staycation
8.5
/ 10
28 Mar 2023
Spacious Family Room with view of Komtar Tower 👍Drinking water is available in a dispenser that you can take at will.👌
Translated by Google Icon
Review photo of Hotel Neo+ Penang by ASTON from Mario A.

5 liked this review

Accommodation's Reply
12 Apr 2023
Thanks for leaving us such a wonderful review. We are thrilled you loved your experience; Our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. All the best, Cecilia Chong, Assistant Front Office Manager.
KW
Kong W. H.
Holiday
4.8
/ 10
30 May 2022
Hotel service attitude is very poor! The room, toilet, bed and wardrobe are super dirty. Overall, I do not recommend this hotel 👎🏻
Translated by Google Icon
Review photo of Hotel Neo+ Penang by ASTON from Yeo E. X.
Review photo of Hotel Neo+ Penang by ASTON 2 from Yeo E. X.
Review photo of Hotel Neo+ Penang by ASTON 3 from Yeo E. X.
Review photo of Hotel Neo+ Penang by ASTON 4 from Yeo E. X.
Review photo of Hotel Neo+ Penang by ASTON 5 from Yeo E. X.
Review photo of Hotel Neo+ Penang by ASTON 6 from Yeo E. X.

1 liked this review

Accommodation's Reply
07 Jun 2022
Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your experience with us fell short of expectations. I also want to thank you for giving us a chance to make things right. We're using your feedback to make some important changes. I'm pleased we were able to make things better and I hope we see you again soon. Best regards, The Management of hotel Neo+Penang
TC
Tengku C. P.
Holiday
10
/ 10
14 Feb 2024
Super bersih, nyaman, dekat kemana aja.
Review photo of Hotel Neo+ Penang by ASTON from Tengku C. P.
Review photo of Hotel Neo+ Penang by ASTON 2 from Tengku C. P.

1 liked this review

Accommodation's Reply
12 Mar 2024
Dear Sir/Madam, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your experience at Neo+ Hotel Penang. It 's always a pleasure to receive positive feedback, and we look forward to welcoming you back for another delightful stay. Best regards, The Management. Hotel Neo+ Penang.
F
Fakhri
Medical
10
/ 10
12 Aug 2023
Mantap, the best hotel in Penang.
Review photo of Hotel Neo+ Penang by ASTON from Fakhri F.
Review photo of Hotel Neo+ Penang by ASTON 2 from Fakhri F.
Review photo of Hotel Neo+ Penang by ASTON 3 from Fakhri F.

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Accommodation's Reply
18 Aug 2023
Dear Fakhri, Thank you for the great review! We're so happy you loved your experience and can't wait to have you back for your next stay with us. Best regards, The Management Neo+ Hotel Penang.
I Ketut C. R.
Holiday
9.4
/ 10
09 Feb 2024
Semua seperti yang diharapkan dari hotel bintang 3 dari group Archipelago. Untuk di Georgetown, menurut saya Neo ini udah bagus banget ya untuk peringkat bintangnya, karena kami juga tinggal di beberapa akomodasi dengan peringkat setara. Variasi sarapan lumayanlah. Ada tempat mengisi air minum pada setiap lantai, sangat praktis dan membantu tamu hotel. Luas kamar cukup untuk berdua. Lokasi strategis, dekat dengan Komtar, akses mudah ke seluruh penjuru kota. CI dan CO mudah, tapi ga bisa early CI. Minus: Saya sudah mencoba meminta high floor, tetapi tidak dikabulkan padahal berdasarkan pengamatan visual tidak terlalu ramai. Lantai 8 adalah posisi kamar terendah di hotel ini. Saya ditempatkan di lantai 8. Pemandangan kurang maksimal dari jendela kamar.
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Review photo of Hotel Neo+ Penang by ASTON from I K. C. R.
Review photo of Hotel Neo+ Penang by ASTON 2 from I K. C. R.
Review photo of Hotel Neo+ Penang by ASTON 3 from I K. C. R.
Review photo of Hotel Neo+ Penang by ASTON 4 from I K. C. R.
Review photo of Hotel Neo+ Penang by ASTON 5 from I K. C. R.
Review photo of Hotel Neo+ Penang by ASTON 6 from I K. C. R.
Review photo of Hotel Neo+ Penang by ASTON 7 from I K. C. R.

1 liked this review

Accommodation's Reply
06 Mar 2024
Dear Sir/Madam, Thank you for taking the time to share your review and feedback. We are pleased to hear that you had an overall enjoyable stay at our hotel. Nonetheless, we will work in areas for improvement and hope to welcome you back to our hotel very soon. Best regards, The Management. Hotel Neo+ Penang.
YE
Yeo E. X.
Holiday
5.1
/ 10
27 May 2022
前台服务超差,房间和床单超肮脏冷气冰箱自动关灯光超暗不推荐👎🏻 通知前台派人清理时间超长,等了1小时他说暂时没人,过后我就出去吃午餐再和前台确认有人清理后可以直接进我房间清理,到了晚上回来时间过了最少5小时看到我的房间和床单还是超级肮脏,床单还有很多黑黑的印和头发,前台服务员服务也是超级差,check in的时候很没礼貌,听不清楚他说什么问他,他却很不耐烦的回答,好像订房间不用钱那样,过后房间冷气也会无端端关闭,酒店电梯超不方便又慢,房间电话也没声音,灯光也是超暗,整体全部超差,地点不错而已,如果要来度假的强烈不推荐这家酒店👎🏻
Review photo of Hotel Neo+ Penang by ASTON from Yeo E. X.
Review photo of Hotel Neo+ Penang by ASTON 2 from Yeo E. X.
Review photo of Hotel Neo+ Penang by ASTON 3 from Yeo E. X.
Review photo of Hotel Neo+ Penang by ASTON 4 from Yeo E. X.
Review photo of Hotel Neo+ Penang by ASTON 5 from Yeo E. X.
Review photo of Hotel Neo+ Penang by ASTON 6 from Yeo E. X.
Review photo of Hotel Neo+ Penang by ASTON 7 from Yeo E. X.
+2
Photos

1 liked this review

Accommodation's Reply
07 Jun 2022
Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your experience with us fell short of expectations. I also want to thank you for giving us a chance to make things right. We're using your feedback to make some important changes. I'm pleased we were able to make things better and I hope we see you again soon. Best regards, The Management of hotel Neo+Penang
ANDRY C. K.
Medical
9.7
/ 10
18 Nov 2023
Very nice accommodation in Penang, many times I stay here. Nearby to everywhere in Penang.

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Accommodation's Reply
20 Nov 2023
Dear Andry, Thank you for taking the time to write your review. I'm pleased to hear that you've had a comfortable stay and our associates took great care of you during your time here with us. We are indeed strategically located in the heart of George Town, where you can find popular attractions and it 's within easy reach. We look forward to welcoming you back with us again soon for yet another wonderful experience. Best regards, The Management Neo+ Hotel Penang.
MI
Muhammad I. B. M. R.
Medical
9.7
/ 10
22 Oct 2023
Good environment, nearby with others famous places!

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Accommodation's Reply
26 Oct 2023
Dear Muhammad I. Thank you so much for taking the time to leave us this amazing review. We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon. Best regards, The Management Neo+ Hotel Penang.
YD
Yogendran D.
9.7
/ 10
30 Sep 2023
On Business trip and good and location is easy to access.

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Accommodation's Reply
30 Sep 2023
Dear Yogendran, Thank you for taking the time to write your review. I'm pleased to hear that you've had a comfortable stay and our associates took great care of you during your time here with us. We are indeed strategically located in the heart of George Town, where you can find popular attractions and it 's within easy reach. We look forward to welcoming you back with us again soon for yet another wonderful experience. Best regards, The Management Neo+ Hotel Penang.
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Exterior 4 Hotel Neo+ Penang by ASTON

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.