ACES Hotel Kuala Lumpur

Hotels
10 Jalan Tun Tan Cheng Lock, Chinatown, Kuala Lumpur, Malaysia, 50050
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About Accommodation

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ACES Hotel Kuala Lumpur is a hotel in a good neighborhood, which is located at Chinatown. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Main Facilities

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AC
24-Hour Front Desk
Parking
Elevator
WiFi

Location Info

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10 Jalan Tun Tan Cheng Lock, Chinatown, Kuala Lumpur, Malaysia, 50050
Lobby ACES Hotel Kuala Lumpur
Exterior 2 ACES Hotel Kuala Lumpur

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Location


ACES Hotel Kuala Lumpur is a hotel in a good neighborhood, which is located at Chinatown.

The hotel is located only 0.55 km away from Masjid Jamek LRT Station.

Not only well positioned, but ACES Hotel Kuala Lumpur is also one of hotels near the following Bentong Walk within 48.14 km and Paradigm Mall within 11.99 km.

About ACES Hotel Kuala Lumpur

Not only located within easy reach of various places of interests for your adventure, but staying at ACES Hotel Kuala Lumpur will also give you a pleasant stay.

ACES Hotel Kuala Lumpur is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

For you, travelers who wish to travel comfortably on a budget, ACES Hotel Kuala Lumpur is the perfect place to stay that provides decent facilities as well as great services.

Are you a shopaholic? Staying at ACES Hotel Kuala Lumpur will surely spoil you for numerous shopping centers nearby.

Have fun with various entertaining facilities for you and the whole family at ACES Hotel Kuala Lumpur, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at ACES Hotel Kuala Lumpur is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, ACES Hotel Kuala Lumpur is suitable for you who value privacy during your stay.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at ACES Hotel Kuala Lumpur.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

ACES Hotel Kuala Lumpur is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, ACES Hotel Kuala Lumpur is the right place to stay.

All Facilities

Common Space ACES Hotel Kuala Lumpur
Common Space
Lobby ACES Hotel Kuala Lumpur
Lobby
Exterior ACES Hotel Kuala Lumpur
Exterior
Bedroom ACES Hotel Kuala Lumpur
Bedroom
In-room Bathroom ACES Hotel Kuala Lumpur
In-room Bathroom

Hotel Services

  • Concierge
  • Money changer
  • Early Check-in
  • 24-hour Receptionist
  • 24-hour security
  • Late check-out
  • Luggage storage
  • Multilingual staff

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Public Facilities

  • Parking
  • Early check-in
  • Elevator
  • Late check-out
  • WiFi in public area

Accessibilty

  • Disabled access friendly
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible

General

  • AC
  • Family room
  • Non-smoking room

In-room Facilities

  • Desk
  • Shower
  • TV

Connectivity

  • Free WiFi

Accommodation Policy & General Information

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

Value Added - RM 5.00 FB Discount Voucher & 1 Can of Soft Drink (Superior or Premier Room) - RM 10.00 F&B Discount Voucher @ 2 Can of Soft Drinks (Family Room) Book date - Now till 31 Dec 2020 / Stay date - 15 Dec till 28 Feb 2021

General Information

Popular Facilities
AC, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00

Frequently Asked Questions

What are available facilities at ACES Hotel Kuala Lumpur?
There are top facilites at ACES Hotel Kuala Lumpur such as AC, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at ACES Hotel Kuala Lumpur?
The standard check-in time at ACES Hotel Kuala Lumpur is starting from From 15:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests

Overall Rating & Reviews

From 84 verified guests reviews
8.7
Impressive
Fantastic
39
Very Good
34
Satisfying
1
Average
10
Poor
0
Cleanliness
Comfort
Meal
Location
Service
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ya
yosua a.
Transit
5.5
/ 10
27 Nov 2022
Aircon not cooling, I starting chek in at 2:45 morning in 27/11/22 cause my flight Arive soo late, than request late chek out to the night reception until 3pm cause my next flight is 7pm, I don't mind if extra charge, than night reception said if late chek out compliment is 1 pm, if I late chek out 3pm need extra charge 50rm B'cause every hour carge 25rm/hour, but he said next day in 27/11/2022 is not busy book, soo he give special price 25rm, I am makesure again but he said give special price extended to me. And next day at 12 chek out time, surprise the morning reception call me cause chek out time, I said if already request late chek out until 3pm to night receptionist but she said if she not get info about that, for your information I am working in hotel 20 years, hotel have sistem and all guest info there why you not chek xour system? Even before I arrive I sent email to the hotel according hotel website about my request and not replying until I am chek in funny, OK back again and I said to her if I paid already 25rm for my extended time to night reception already and she said OK OK just it and she have not good attitude, than problem come against in 2pm her call me again and said I should chek out😡🤬I am said again to her if I am paid until 3pm not 2pm, but her angry to me if I many reason, how I have many reasons if I am already paid for until 3 pm, and her said I should chek out or charge again 25RM agai, and I am already tired and her too scary and already explained ebaout night reception price and bill also than her said that not she problem, she just know if I should chek out or pay more fore extended according her manager, OK I am chek out at 2:05 rushing, tha I chek out meet her and her said just it and don't want listen my complain. OK that bad experience bad service and not cool Aircon and angry grumpy reception without communication each other.
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Review photo of ACES Hotel Kuala Lumpur from Yosua A.

2 liked this review

NATALIA
5.8
/ 10
03 Jul 2022
Very bad service, a lot of arrogant, if the work is not satisfied just go back to sleep 😡
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Review photo of ACES Hotel Kuala Lumpur from Natalia N.

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Accommodation's Reply
29 Jul 2022
Dear Natalia, Warmest Greetings from Aces Hotel, Kuala Lumpur. Thank you for staying with us and to share your stay experience here. We regret learning of your disappointment regarding the recent experience you had with our services, please allow us to extend our most sincere apologies for the shortfalls in our services. Please be assured that we take your feedback seriously and will definitely focus our best efforts to review and make immediate improvements and to provide all our valued guests with a wonderful experience at every moment of their stay. We truly value your support and we certainly look forward to welcoming you back for a more pleasant experience. Best Wishes, May Cheong | Hotel Manager Aces Hotel, Kuala Lumpur.
M
Monica
Holiday
5.5
/ 10
18 Dec 2022
Arriving at ACES Hotel, we had trouble not being able to check in because the door could only be opened with a card, our room had to wait just to be opened. I ordered a premiere room with a double bed because staying with children, we were given twin beds with a bed size of 90 x200, so we had to sleep separately and sleep on the floor, no towels, no amneties. Cannot exchange rooms because it is full. Very poor service
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Review photo of ACES Hotel Kuala Lumpur from Monica P.

4 liked this review

Feri I.
Holiday
9.7
/ 10
26 Apr 2023
Hotelnya di atas plaza di lantai 5, akses makan dekat kemana mana. Bagus, kamar oke, tapi air minum harus beli, nginap semalam kena pajak 10 RM. Pajak ini di luar harga yang tertera di aplikasi
Review photo of ACES Hotel Kuala Lumpur from Feri I.
Review photo of ACES Hotel Kuala Lumpur 2 from Feri I.
Review photo of ACES Hotel Kuala Lumpur 3 from Feri I.

3 liked this review

Accommodation's Reply
17 May 2023
Dear Mr. Feri. Warmest Greetings from aces hotel, Kuala Lumpur. Thank you for choosing to stay with us and to share your experience with us. We are glad that overall you had an enjoyable stay and you find our location to be convenient. The water dispenser is located in the common area and it is equipped with a filtration system to provide you with clean and refreshing water to refill your water bottles whenever needed. It is always a pleasure having you as our guests, we certainly look forward to serve you again in the near future. Best wishes. Low Siew Peng. Hotel Manager. Aces hotel, Kuala Lumpur.
KS
Kimal S.
Holiday
9.7
/ 10
22 Oct 2022
Hotel bersih dan nyaman. Tersedia air isi ulang dan setrika. Pelayanan juga baik. Dibagian luar hanya perlu tambahan akses untuk wheel chair atau untuk tarik-tarik koper, sulit jika naik tangga, lift tersedia untuk naik ke hotel level 5 gedung kota raya. Overall bagus. Lokasi depan Petaling, Akan balik lagi.
Review photo of ACES Hotel Kuala Lumpur from Yenny W.

3 liked this review

Accommodation's Reply
01 Nov 2022
Dear Kimal, Warmest Greetings from Aces Hotel, Kuala Lumpur. Thank you for staying with us and to share your pleasant review with us. It is a real delight to read your very informative and helpful review following your recent stay with us. Indeed, we are in the great location and the best spot to explore to many tourist attractions and Petaling Street/China Town are just within a short walk from our hotel. We are grateful that you will return to stay with us again, we certainly look forward to welcoming you back for another great experience. Best wishes, May Cheong | Hotel Manager Aces Hotel, Kuala Lumpur
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amalia d.
Holiday
8.5
/ 10
30 Dec 2023
Lerak hotel sangat strategis, di daerah Kota Raya dan dekat dengan China Town, banyak tempat makan dan area wisata disekitarnya, juga dekat dengan line transportasi Go KL yang gratis dan beroperasi sepanjang hari. Fasilitas hotel juga sangat memadai, tersedia air minum panas dan dingin, mesin cuci, mesin pengering dan setrika yang dapat digunakan oleh tamu dengan leluasa. Ukuran kamar juga cukup luas dan ada fasilitas connecting door untuk yang bepergian bersama anak (keluarga). Proses check in dan check out yang sangat cepat dan mudah 👍.
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Review photo of ACES Hotel Kuala Lumpur from Amalia D.
Review photo of ACES Hotel Kuala Lumpur 2 from Amalia D.
Review photo of ACES Hotel Kuala Lumpur 3 from Amalia D.

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SE
Shelby E. S.
Holiday
9.7
/ 10
16 Jul 2023
Review photo of ACES Hotel Kuala Lumpur from Hendy W.

2 liked this review

JN
Joseph N.
9.7
/ 10
20 Aug 2023
Nice and clean room. Quiet. Friendly receptionist.

2 liked this review

Accommodation's Reply
24 Aug 2023
Dear Joseph. Warmest Greetings from Aces Hotel, Kuala Lumpur. Thank you very much for taking the time to share your awesome review with us. We are thrilled to hear that your stay was overall comfortable especially the clean and pleasant room and the warm services extended by our friendly Front office team had greatly enhanced your stay experience. Our goal is to ensure that all our guests have a pleasant and comfortable stay. We truly value your patronage and look forward to welcoming you back for another memorable stay in the near future. Best wishes. Low Siew Peng. Hotel Manager. Aces Hotel, Kuala Lumpur.
SL
Sharmin L.
9.7
/ 10
30 Jun 2023
Front line office is very very helpful.

2 liked this review

Accommodation's Reply
09 Jul 2023
Dear Ms. Sharmin. Warmest Greetings from Aces Hotel, Kuala Lumpur. Thank you for staying with us and to share your pleasant experience with us. It gives us great joy to read that you had thoroughly enjoyed your stay. We are particularly pleased to hear that our Front Office team made a positive impression on you. We take pride in our team 's dedication to providing exceptional service and making our guests feel well taken care of. Your recognition of their attentiveness means a lot to us and serves as a motivating factor for the team to continue delivering the highest standards of hospitality. We truly appreciate your kind words and your patronage. We look forward to providing you with another memorable experience in the near future. Best wishes. Low Siew Peng. Hotel Manager. Aces Hotel, Kuala Lumpur.
Dinni D.
This is a private profile
9.4
/ 10
05 Apr 2024
Thank you so so much I like the room. The stay was great! Room was so clean.

1 liked this review

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Bedroom 4 ACES Hotel Kuala Lumpur

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