Grand Hyatt Macau

Hotels

9.1

Superb
From 75 verified guests reviews

What Guests Say About Their Stay

Angela S.
10
/ 10
We were staying for two nights for family vacation. We were given the best welcome since the very first day. Since we arrived before the check-in time, one of the staff from concierge initiatively helped us with our luggage, and even gave recommendation on things to do, place to visit, and transportation option. The same staff also helped to arrange take-away breakfast since we had to leave early. Room and facilities were great, breakfast was excellent!
In the Area
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City Of Dreams, Estrade Do Istmo Cotai, Cotai, Macau
Strategic Location

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Grand Hyatt Macau is a hotel in a good neighborhood, which is located at Cotai. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Grand Hyatt Macau

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City Of Dreams, Estrade Do Istmo Cotai, Cotai, Macau

9.1

Strategic Location
Lobby Grand Hyatt Macau
Lobby 2 Grand Hyatt Macau

Discover More About Grand Hyatt Macau

Location


Grand Hyatt Macau is a hotel in a good neighborhood, which is located at Cotai.

The hotel is located only 5.4 km away from Macau Ferry Pier Terminal.

Not only well positioned, but Grand Hyatt Macau is also one of hotels near the following Zhuhai International Circuit within 24.18 km and Tap Seac Multisport Pavilion within 5.68 km.

About Grand Hyatt Macau

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Grand Hyatt Macau exclusively for you.

Grand Hyatt Macau is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Grand Hyatt Macau.

All facilities in Grand Hyatt Macau

Bar, Cafe and Lounge Grand Hyatt Macau
Bar, Cafe and Lounge
Swimming Pool Grand Hyatt Macau
Swimming Pool
Fitness Center Grand Hyatt Macau
Fitness Center
Functional Hall Grand Hyatt Macau
Functional Hall
Common Space Grand Hyatt Macau
Common Space

Things to Do

  • Shops
  • Romantic proposal packages
  • Beach umbrella
  • Hot tub
  • Outdoor pool
  • Spa
  • Shops
  • Steam room
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

General

  • Smoking area
  • Banquet
  • Ballroom
  • Parking (surcharge)
  • Terrace

Public Facilities

  • OTHER
  • Coffee shop
  • Coffee/tea in lobby
  • Restaurant
  • Safety deposit box

Food and Drinks

  • Bar
  • Poolside bar
  • Breakfast
  • Snack bar

Business Facilities

  • Meeting facilities
  • Conference room
  • Conference rooms

Family-friendly Facilities

  • Children club (surcharge)
  • Children pool

Transportation

  • Limo or town car service
  • Casino shuttle

Accessibilty

  • In-room accessibility
  • Accessible bathroom

Sports and Recreations

  • Outdoor tennis court
  • Fitness center

Nearby Facilities

  • ATM/Banking

Connectivity

  • Free WiFi

Shuttle Service

  • Ferry terminal shuttle

Accommodation Policy & General Information in Grand Hyatt Macau

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately MOP 327.8 per person
  • Self parking fee: MOP 960 per day
  • Rollaway bed fee: MOP 460.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property:

  • Deposit: MOP 1000.00 per accommodation, per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, mobile payments, and cash
  • Mobile payment options include: Alipay and WeChat Pay
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Front desk staff will greet guests on arrival.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
15:00 - 00:00 - Before 11:00
Breakfast Availability
Yes, some room provide breakfast

Frequently asked question in Grand Hyatt Macau

What are available facilities at Grand Hyatt Macau?
There are top facilites at Grand Hyatt Macau such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grand Hyatt Macau?
The standard check-in time at Grand Hyatt Macau is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does Grand Hyatt Macau provide breakfast?
Yes, Grand Hyatt Macau provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Grand Hyatt Macau

Overall Rating & Reviews

From 75 verified guests reviews
9.1
Superb
Fantastic
44
Very Good
29
Satisfying
0
Average
2
Poor
0
Cleanliness
Comfort
Meal
Location
Service
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Language
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Show Reviews with Photos
Meilani L.
This is a private profile
Leisure
10
/ 10
27 May 2024
Very happy to stay in grand hyatt macau, even only one night, we book 8rooms, we arrive in the morning, we put our lugage in the concierge and we explore the city, all the staff is very kind and helpful, especially Jack Wu, he is very helping when we check in the hotel, will stay here again when we go back in macau, the room is very comfortable, clean and so big, the facilities are also great.
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F***y
This is a guest profile.
Leisure
9.4
/ 10
10 May 2024
Great customer service and beautiful hotel. I was staying in Grand Hyatt Macau for 2 nights and would go to HK airport straight from macau. The concierge (Mr. Sigit) + all of the staff were very helpful and attentive. He made arrangements for us so that our journey from Macau to HK airport would be effortlessly. Greatly recommend.
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AM
Andi M.
Holiday
8.5
/ 10
24 Apr 2024
Perfect stay here! Room and everything.
Review photo of Grand Hyatt Macau from Stefanus H.

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y
yurike
Holiday
9.7
/ 10
30 Jan 2024
The staff very helpful and kind.

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JM
Jesica M.
Holiday
9.7
/ 10
14 Dec 2023
Thank you Grand Hyatt Macau! We had a pleasant stay there. Definitely will comeback! Thank yo Mr. Sigit & Mr. Adrian for a very warm hospitality. Super happy!

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LS
Linda S.
8.5
/ 10
06 Nov 2023
Sigit Sugianto, the concierge staff was extremely helpful to advise best option to go direct to Macau border instead of taking ferry due to baggage check in service and tax refund of hkd120, so we ended up throwing away our ferry tickets as it saves time, cost and effort to drag our heavy luggages. Thank you so much for having an asset like Sigit who made us fell welcome and well attended. We will certainly visit Grand Hyatt again as location is perfect and there is a direct shuttle bus from macau border or ferry terminal to take us to the hotel 👍.
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1 liked this review

HS
Hartini S.
Holiday
8.5
/ 10
06 Nov 2023
The service is very good especially the concierge staff, Sigit Sugianto, did extra mile by explaining the wheel chair friendly area as we are elderly group. Superb service indeed which made the stay perfect.

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MJ
MUHAMMAD J. B. M. J.
10
/ 10
21 Feb 2020
Very good stay. Will stay here again whenever I come to visit macau.

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AS
Angela S.
Family vacation
10
/ 10
21 Jan 2020
We were staying for two nights for family vacation. We were given the best welcome since the very first day. Since we arrived before the check-in time, one of the staff from concierge initiatively helped us with our luggage, and even gave recommendation on things to do, place to visit, and transportation option. The same staff also helped to arrange take-away breakfast since we had to leave early. Room and facilities were great, breakfast was excellent!
Read More

Like this review?

Puspita S. P.
Family vacation
9.7
/ 10
26 Dec 2019
Review photo of Grand Hyatt Macau from Puspita S. P.

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