5 Stars Hotels in Jakarta, Indonesia

Had a great stay, perfect for family vacation. Staffs were great and very attentive. Room was very neat and clean, the food was also delicious, however did find some expired sugars on the table but the staff quickly replaced it. Pool was great too, exceptionally clean and not crowded, overall a really pleasant experience and will definitely come back again for a longer stay

Really glad to have a staycation in Wyndham, the room was big, even the bathroom was so spacious, and the swimming pool was so big. My kids love it. The breakfast is so varied, and it tastes good, they do have Indonesian famous noodles stall, there. The staff was so friendly, especially Pak Iskandar, who really helped us a lot, during our stay. The cleanliness also got the point, the room was clean and well maintained. The location was near Mall Kokas, only a 5mins walk and voila! Arrived. Thank you Wyndham, we’ll be back for sure.

I had the most pleasant stay here. Highly recommended. We must be back again. Thank you for serving us

I stayed here on January 2022. Health protocols are carried out properly such as temperature checks and security checks before entering the lobby, hand sanitizers at several points, health kits, restrictions on swimming pool visitors with the advance reservation method. The hotel lobby looks luxurious and artistic. In the lobby there is also a bar (The Writer's Bar), a prayer room, toilets, and a reception desk. All hotel staff did good service and friendly. The check in and check out process is fast. Nice welcome drink. Spacious room, divided into 4 segments/sections: wardrobe, living room, bed, and bathroom. Large wardrobe plus mirror. Living room with a sofa, TV, work desk with complete plugs, the bed and living room are separated by a large sliding door. The bedroom has a large size bed, there is another TV here, with a beautiful city view. The bathroom is spacious, I like the bathtub design which has an artistic and warm impression. Amenities are very complete starting from bathfoam, bar soap, liquid soap, shampoo, conditioner, toothpaste, toothbrush, mouthwash, comb, sewing kit, hairdryer, and many more. The bathroom is equipped with a large mirror and double sink, Beautiful shower, and a state-of-the-art toilet. This bathroom also connected to the foyer and wardrobe. There are many other facilities at this hotel, ranging from a large swimming pool with a beautiful design, whirlpool, pool bar, jogging track and spacious garden, gym, spa, and others. I tried the Singapore Sling at Navina Bar, recommended for enjoying breezy poolside. Breakfast is at the Arts Cafe. The interior of the restaurant is beautiful, various choice of food and drink. All the food and drinks here are delicious. If you eat here I recommend the beef soup, it tastes the best. The hotel also has direct access to Lotte Shopping Avenue. My suggestion for this hotel is maybe the room window shroud can be made automatically with a button, free pressing or laundry service for 1 or 2 pieces of clothes, free shuttle to the mall or tourist attractions. And in my opinion, when I first arrived, I was not greeted well by the front staff (the one with white suit), they not greet me, not help me to carry goods to security check, nor they offer a help to do so. Also security at xray check tended to be a bit indifferent. Maybe this is a simple thing but it would be even better if the service could be improved considering this is a high class hotel in Jakarta. But overall I really enjoyed my stay here and will recommend this hotel👍🏻

We stayed at 2 different units. One with three bedrooms and another one is a studio. Check-in was smooth. They had a check-in time at 3 pm and we came around 3.15-ish, so we had to wait for 20 minutes because there was a queue. It wasn't a problem. The reception staff was friendly and accommodating by putting our units on the same floor and literally next to each other (which is GREAT!), even though we had to wait because the previous renter of the studio had a late checkout. Both units were clean. The kitchen in the three-bedroom unit was complete. They provided a frying pan, boiling pan, plates, bowls, spoons and forks, electric stove, cups, wine glasses, microwave, and a new sponge on the sink. The outdoor swimming pool was huge and pretty! To enter, one adult needs one access card, though. Just FYI. Definitely a great place to stay with the whole family. Thank you.

I am celebrating my anniversary with my husband, and Gran Melia is the perfect place to have these special moments. From the moment I arrived, Ben escorted me to the red-level reception, and Ben was accommodating and attentive. He happily explained the perks of red level, and even after we parted ways, Ben sought out my husband, who arrived later from the parking lot and escorted him again upstairs. In the red-level lounge, I was greeted by Anas, who is one of the best hoteliers I have ever met. Anas is not only warm and welcoming, but her hospitality is also beyond what I have previously encountered. When I came back here, I wished Anas would be the one who helped me again! Donny also greeted and cared for me, who made such a good cup of coffee! Now the room, where should I start? They upgraded us for free to the deluxe suite; The room is gorgeous. The bathtub made my day as it 's enormous and very comfortable. They even gave me a small cake to celebrate my anniversary. On top of that, they gifted me vouchers to dine at Yoshi Izakaya (my and my husband 's favorite Japanese restaurant), so this time, I was pampered by Gran Melia. A thoroughly enjoyable stay and I am 100 % will be back to stay in the red-level rooms again. Thank you, Gran Melia Jakarta!

Great stay! The view is pretty good since we got the room with windows on both side. Too bad we can't enjoy the breakfast buffet on restaurant because of the ppkm, but the breakfast was scrumptious! Thank you for making my birthday memorable, RC team!

The best hotel I've ever been privileged. Enough to stay at. Gorgeous building, and it only gets more breathtaking when you walk in the sky lobby. High quality rooms (there was a stunning bathub with the city view), and high quality service, and also the foods. Oh my God! Heavenly tasted 😍♥️

Room was clean, has bath tub, close to airport, has gym, has swimming pool, has shuttle to airport. Just very convenient and relaxing.