I really enjoy staying at this beautiful hotel when I spend short holiday with my family. Outstanding customer service from the staff who are always willing to go beyond and above to make your stay a memorable one. They are friendly, warm and engaging. The rooms are very clean and the beds are comfortable. The location is excellent as it is in the heart of Balikpapan. A short walk to some great restaurants and shops. Highly recommended
I stayed in a space room. It was not as I expected. I expected there will be a rug in the room. But there wasn't. I expected the sofa will be bigger. But it wasn't. So yeah, other than that. Everything was perfect. Looking forward to stay at neo+ in the future again.
Cons: Walls are pretty thin, you can hear your neighbor. Pros: Room is neat, smells nice when you enter, bath is clean, food is good. I recommend this for business trip.