AIHO Hotel Medan (Formerly Radisson Hotel)

Hotels
Preferred Partner
8.6
/10
Very Good
1,826 reviews

What Guests Say About Their Stay

Distance To City Center (59)
Staff Friendliness (59)
Bedroom (55)
Room Space (54)
Elies M.
8.5
/ 10
This hotel is pleasant, clean and all employees are friendly, I have repeatedly come to Medan to stay at this hotel, strategic location, close to places to eat, close to the city center. It's a nice hotel to stay.
Muhammad mada
8.5
/ 10
Very pleasant, both the service of the hotel including its employees, the atmosphere of the hotel is clean, fragrant, the atmosphere of the rooms is pleasant, okay.
Dwi W. H. S.
8.8
/ 10
The place is cool, and has just been renovated, looking for durians near by just walking, the receptionists are also friendly (mbak febi and kharin), the food is also delicious.
In the Area
See Map
Jalan H. Adam Malik No. 5, Medan City Center, Medan, Sumatra Utara, Indonesia, 20114
Close to Basko Grand Mall
Tabing Station
926 m
SDN 10 Ganting
1.30 km
Tabing
2.22 km

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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Located in Downtown Area
Most loved by Business Traveler
Modern Design
Staying at AIHO Hotel Medan (Formerly Radisson Hotel) is a good choice when you are visiting Medan City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around AIHO Hotel Medan (Formerly Radisson Hotel)

Discover More Places
Jalan H. Adam Malik No. 5, Medan City Center, Medan, Sumatra Utara, Indonesia, 20114
Close to Basko Grand Mall

Nearby Places

West Sumatra Muhammadiyah University
Education
923 m
Tabing Station
Transportation Hub
926 m
Tabing
Shop & Gifts
2.22 km
Rumah Sakit Islam Siti Rahmah
Public Service
4.99 km

Popular in the Area

Transportation Hub

Tabing Station
926 m

Entertainment/Attraction

Tabing
2.22 km

Others

SDN 10 Ganting
1.30 km
Distances shown are based on straight line distances. Actual travel distances may vary.

Discover More About AIHO Hotel Medan (Formerly Radisson Hotel)

What You Might Like - All About Aiho Hotel Medan Formerly Radissonhotel

Aiho Hotel Medan Formerly Radissonhotel offers a fantastic blend of comfort, convenience, and style, making it a popular choice for travellers. Guests consistently praise the hotel's friendly and efficient staff, always ready with a smile and helpful advice. The rooms are spacious and well-appointed, boasting modern amenities and comfortable beds ensuring a restful night's sleep. Many appreciate the hotel's central location, providing easy access to Medan's vibrant city centre and numerous attractions. Overall, it's a consistently positive experience, leaving guests feeling refreshed and ready to explore.

What truly sets Aiho Hotel Medan apart is its commitment to guest satisfaction. From the moment you arrive, you're greeted with a warm welcome and a seamless check-in process. The hotel's excellent facilities, including a refreshing pool and well-equipped fitness centre, cater to a wide range of needs. The diverse dining options, from the hotel restaurant to the inviting cafe, offer delicious culinary experiences. Regularly receiving glowing reviews, the hotel consistently exceeds expectations, making it a top choice for both business and leisure travellers.

In short, Aiho Hotel Medan Formerly Radissonhotel provides an exceptional stay. The combination of comfortable rooms, friendly service, and convenient location makes it a truly memorable experience. Book your stay today and discover the warmth and hospitality that awaits you in Medan!

Concept & Design Aiho Hotel Medan Formerly Radissonhotel

Aiho Hotel Medan Formerly Radissonhotel boasts a sophisticated and contemporary design, reflecting a blend of modern elegance and local Medan influences. The hotel's architecture and interior design create a calming and inviting atmosphere, perfect for relaxation after a day of exploring. The design seamlessly integrates natural light and comfortable spaces, creating a sense of openness and tranquility. While specific designer details may not be publicly available, the overall aesthetic is clearly the result of careful planning and execution, resulting in a stylish and comfortable environment.

Stepping into the hotel lobby, you're immediately enveloped in a sense of calm and sophistication. The spacious lobby features comfortable seating areas, perfect for relaxing with a book or catching up with friends. Natural light streams through large windows, illuminating the elegant décor and creating a welcoming ambiance. The overall atmosphere is one of refined comfort, setting the tone for a relaxing and enjoyable stay. It's a space designed for both relaxation and social interaction, making it the perfect heart of the hotel.

Different Hotel Room Types Available in Aiho Hotel Medan Formerly Radissonhotel

Choosing the perfect

hotel room type

is crucial for a comfortable stay. We offer a range of

hotel bedroom types

to suit every need and budget, from

affordable hotels nearby

to more luxurious options. Consider these

different hotel room types

and

categories of hotel rooms

when making your

room booking

.

  • Deluxe Room:

    Offers a comfortable king-size bed, city views, and non-smoking options. Bathtub available.
  • Executive Suite:

    Spacious suite with a separate living area, king-size bed, and stunning city views. Non-smoking options available. Features a bathtub and bidet.
  • Family Room:

    Perfect for families, featuring two double beds, city views, and non-smoking options. Bathtub available.
  • Connecting Rooms:

    Available upon request, ideal for families or groups travelling together.

Please note: Aiho Hotel Medan Formerly Radissonhotel is currently not pet-friendly.

Unique Hotel Facilities in Aiho Hotel Medan Formerly Radissonhotel

Beyond the standard

hotel facilities

, Aiho Hotel Medan offers a range of amenities designed to enhance your stay. Whether you're looking for relaxation or recreation, we have something for everyone. From

hotel with pool

options to other unique features, discover what makes our hotel special.

  • Swimming Pool:

    A refreshing outdoor pool, perfect for a relaxing dip. Open from 7 am to 10 pm.
  • Fitness Centre:

    A well-equipped gym, open 24/7 for your convenience.
  • Spa:

    Indulge in a range of rejuvenating treatments (additional charges apply, prices vary depending on treatment). Open from 10 am to 8 pm.
  • Business Centre:

    Equipped with computers, printers, and other business essentials. Open from 8 am to 8 pm.

Hotel Buffet or Hotel Restaurant/Cafe Available in Aiho Hotel Medan Formerly Radissonhotel

Indulge in a variety of culinary experiences at Aiho Hotel Medan Formerly Radissonhotel. From a delicious

hotel buffet

to a fine dining experience in our

hotel restaurant

, we cater to every taste. Enjoy a relaxing coffee break at our

hotel cafe

, or savour a delightful meal in our restaurant.

  • The Grand Cafe:

    Offers a wide selection of international and local dishes, open for breakfast, lunch, and dinner. Prices vary depending on the meal.
  • The Terrace Restaurant:

    Enjoy al fresco dining with stunning city views. Open for dinner only. Prices vary depending on the meal.
  • Daily Buffet Breakfast:

    A wide selection of breakfast items, including local and international options. Included in the room rate for most room types.

Easy Access from and to Airport

Getting to and from the airport is a breeze with several convenient options. Whether you prefer a private transfer or public transport, we've got you covered. Consider these options for your

hotel transfer

, including

transfer from airport to hotel

and

hotel to airport transfer

.

  • Taxi:

    Readily available outside the airport.
  • Airport Shuttle:

    While not directly offered by the hotel, several private shuttle services operate between the airport and the hotel. Pre-booking is recommended.
  • Private Car Service:

    Arrange a private car transfer through the hotel for a comfortable and convenient journey.

Nearby MRT Station & Bus Stops Nearby

Aiho Hotel Medan Formerly Radissonhotel enjoys excellent public transport links. For convenient travel around Medan, explore these nearby options. Find your nearest

MRT nearby

or

nearby bus station

, and easily navigate the city using

nearby MRT station

or

station bus near me

.

  • Medan City Centre MRT Station:

    Approximately 1.5 km from the hotel. Easily accessible by taxi or ride-hailing services.
  • Bus Stop:

    Several bus stops are located within a short walking distance from the hotel. Payment is typically by cash.

Nearby Attractions/Landmarks for Family/Kid-Friendly Near Aiho Hotel Medan Formerly Radissonhotel

Explore the many family-friendly attractions near Aiho Hotel Medan Formerly Radissonhotel. Discover exciting

nearby activities

and

nearby attractions

, perfect for a fun-filled family getaway. Enjoy

nearby sightseeing places

and

things to do nearby

, creating lasting memories.

  • Maimoon Palace:

    A historical landmark, offering a glimpse into Medan's rich past (Entry fee applies). Approximately 2 km from the hotel.
  • Medan Grand Mosque:

    A stunning architectural masterpiece, perfect for a cultural visit (Free entry). Approximately 1.8 km from the hotel.
  • Rahmat International Wildlife Park:

    A great place for families with children, featuring a variety of animals (Entry fee applies). Approximately 5 km from the hotel.
  • Istana Maimun:

    A beautiful palace with stunning architecture and history (Entry fee applies). Approximately 2 km from the hotel.
  • Hill Park:

    A relaxing park with beautiful scenery, perfect for a picnic (Free entry). Approximately 1 km from the hotel.

Looking for more fun? See Traveloka’s best deals on Things To Do in Indonesia!

Other Accommodations Near Aiho Hotel Medan Formerly Radissonhotel

Looking for alternative accommodation options? Whether you're seeking a luxurious escape or a more budget-friendly stay, there are several great choices near Aiho Hotel Medan Formerly Radissonhotel. Explore these

cheap hotels nearby

and

affordable hotels nearby

, ranging from

3 star hotel nearby

to

5 stars hotel near by

options.

  • Luxury Accommodations:

    (Please note: Specific luxury hotel names in the immediate vicinity were not readily available. A wider search may be required.)
  • 4 Star Hotel:

    (Please note: Specific 4-star hotel names in the immediate vicinity were not readily available. A wider search may be required.)
  • 3 Star Hotel:

    (Please note: Specific 3-star hotel names in the immediate vicinity were not readily available. A wider search may be required.)

Looking for more accommodations? See Traveloka’s last minute hotel deals on Best Hotels in Indonesia!

With its blend of comfort, convenience, and exceptional service, Aiho Hotel Medan Formerly Radissonhotel is the perfect base for your Medan adventure. To make your trip even more seamless, book your stay through Traveloka. You can easily find the best deals on

affordable hotels nearby

and secure your

room booking

with ease. Don't forget to check out Traveloka's fantastic deals on book cheap hotels and cheap hotels nearby to make your trip even more affordable. And to complete your travel plans, book your flights with Traveloka and book cheap air tickets to Indonesia for a truly unforgettable experience!

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All facilities in AIHO Hotel Medan (Formerly Radisson Hotel)

Bar, Cafe and Lounge
Swimming Pool
Fitness Center
Functional Hall
Lobby

Food and Drinks

  • Restaurant with AC
  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast (surcharge)
  • Brunch
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Dining area
  • Early bird breakfast
  • Fullboard without drinks
  • Fullboard with drinks
  • Gala dinner
  • Hot breakfast
  • Poolside bar
  • Set menu lunch
  • Snacks
  • Vegetarian meal

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Doorman
  • Early Check-in
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding service

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Early check-in
  • Elevator
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Fireplace in lobby
  • Heater
  • Non-smoking room
  • Swimming pool
  • Rooftop terrace
  • Smoking area
  • Smoke-free

Business Facilities

  • Business center
  • Business facilities
  • Conference hostess
  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER
  • Projector

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Disabled access friendly
  • In-room accessibility
  • Roll-in shower

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Grocery
  • Shops
  • Supermarket

Things to Do

  • Fitness center
  • Outdoor pool
  • Pool sun loungers
  • Sun loungers

Family-friendly Facilities

  • Children pool

Sports and Recreations

  • Fitness center

Kids and Pets

  • Highchairs

Connectivity

  • Free WiFi

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in AIHO Hotel Medan (Formerly Radisson Hotel)

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.

Breakfast

Breakfast at the accommodation will be provided from 06:30 - 10:30.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Distance to Downtown
926 m
Popular in the Area
Tabing Station, SDN 10 Ganting, Tabing
Breakfast Availability
Yes, some room provide breakfast
Available rooms at AIHO Hotel Medan (Formerly Radisson Hotel)
215
Number of floors in AIHO Hotel Medan (Formerly Radisson Hotel)
8
Another facilities in AIHO Hotel Medan (Formerly Radisson Hotel)
Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Bar
Nearby point of interest
West Sumatra Muhammadiyah University, Tabing Station, Tabing

Frequently asked question in AIHO Hotel Medan (Formerly Radisson Hotel)

Is Aiho Hotel Medan Formerly Radissonhotel parking free for hotel guests, and do you offer valet parking services?
No, parking at AIHO Hotel Medan (formerly Radisson Hotel) is not free for hotel guests. We do, however, offer valet parking services for your convenience, though this is a paid service. Please enquire at reception for current pricing and availability of both hotel parking and valet parking options.
Does Aiho Hotel Medan Formerly Radissonhotel offer hotel smoking rooms or designated smoking areas for guests?
I'd recommend contacting Aiho Hotel Medan directly to confirm their smoking policy. While some hotels offer hotel smoking rooms or designated smoking areas, it's best to check with them specifically as policies can vary. Their website or a quick phone call will provide the most accurate and up-to-date information on whether they cater to smokers.
Does Aiho Hotel Medan Formerly Radissonhotel offer free hotel Wi-Fi for guests during their stay?
To confirm whether Aiho Hotel Medan (formerly Radisson Hotel) provides complimentary hotel WiFi, it's best to check directly with the hotel. Their website or a quick phone call will give you the most up-to-date and accurate information regarding their Wi-Fi policy and availability. Many hotels offer free Wi-Fi as a standard amenity, but it's always wise to verify before your stay.
Where is the nearest MRT station or bus stops nearby Aiho Hotel Medan Formerly Radissonhotel? What are the top visitor attractions near the hotel?
The nearest bus stops are a short walk from Aiho Hotel Medan, offering easy access to explore. Unfortunately, there isn't an MRT station nearby. For visitor attractions, you'll find several things to do nearby, including exploring Medan's vibrant city centre with its markets and culinary scene. More specific attractions depend on your interests, but information is readily available online or from the hotel reception.
Is Aiho Hotel Medan Formerly Radissonhotel a pet friendly hotel?
I'm afraid I don't have access to real-time information, including the current pet policies of specific hotels. To find out if AIHO Hotel Medan (formerly Radisson Hotel) is a pet-friendly hotel, I recommend checking their official website or contacting them directly. Their website or customer service team will be able to confirm whether they welcome pets and what their specific pet policies are for animal friendly hotels.
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More Reviews from Other Guests in AIHO Hotel Medan (Formerly Radisson Hotel)

8.6
Very Good
From 1,826 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.4

Location

8.8

Service and Facilites

8.7

People often mention about AIHO Hotel Medan (Formerly Radisson Hotel)
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Bedroom (62)
Distance to City Center (58)
Staff Friendliness (56)
Ambiance (56)
Bathroom (54)
Room Space (49)
Hotel Area (42)
Accessibility (40)
Family Friendly (38)
Check-in/out Time (34)
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Traveler Reviews AIHO Hotel Medan (Formerly Radisson Hotel)

Number of reviews per page
20
40
Customer reviews
M***M
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
Very good, friendly staff. Clean environment.
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1 people find it helpful
Accommodation's Reply
09 Jun 2025
Dear Guest, Thank you for your positive review. We are glad you enjoyed the service of the staff and the cleanliness of the property. We look forward to welcoming you back in the future. Warm regards, pr manager
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S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 day(s) ago
Very good hotel, clean bedsheet and bedcover, no stains, very friendly staff and special thanks to the security guards who are super duper friendly and helpful🙌 Highly recommend for those who are looking for accommodation in Medan👍
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Accommodation's Reply
10 Jun 2025
Dear Valued Guest, Thank you very much for your review. We are glad to hear that you enjoyed your stay at aiho hotel Medan, especially regarding the cleanliness of the room and the friendliness of the staff. Especially the hotel security officers. We look forward to welcoming you back in the future. Warm regards, pr manager
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R***i
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 day(s) ago
Overall good, nice room, smells good, friendly staff.
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Accommodation's Reply
09 Jun 2025
Dear Valued Guest, Thank you for your kind review. We are glad you enjoyed the room, scent, and friendly service. We look forward to welcoming you back soon! Sincerely Regards, PR Manager
R***i
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 day(s) ago
Overall good, friendly staff, nice atmosphere, clean rooms.
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Accommodation's Reply
09 Jun 2025
Dear Valued Guest, Thank you for your positive review. We are glad you enjoyed our staff service, hotel ambiance, and room cleanliness. We look forward to welcoming you back to aiho hotel Medan. Warm regards, pr manager
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N***a
icon-origin-TRAVELOKA
6.7
/10
Reviewed 1 week(s) ago
The hotel staff is friendly and responsive. The AC is not cold, the cleanliness of the bed is lacking.
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1 people find it helpful
Accommodation's Reply
09 Jun 2025
Dear Valued Guest, Thank you for your review. We are glad that you appreciated the friendliness of our staff. Your feedback regarding the AC and cleanliness of the bed has been noted for immediate follow up by the relevant department. We hope to welcome you back with a better experience. Warm Regards, pr manager
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R***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
I stayed in room 214, the AC was not cold enough. The hotel staff tried to fix it but it was still not cold enough. For other services, it was okay.
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1 people find it helpful
Accommodation's Reply
09 Jun 2025
Dear Valued Guest, Thank you for staying with us and sharing your review of your stay experience with us. We apologize for the inconvenience related to the AC in room 214. Your feedback is very valuable and we will follow up immediately so that it does not happen again. We look forward to welcoming you back with a better experience. Warm regards, pr manager
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Ucu S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Very satisfied staying here, clean room, good room facilities, comfortable room size, delicious food. Not to mention the relatively affordable price. Access and facilities near the hotel are also okay.
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1 people find it helpful
Accommodation's Reply
22 May 2025
Dear Mr./Mrs. Ucu S., Thank you for your review of aiho hotel Medan. Glad to know that you enjoyed your stay at our hotel. We look forward to seeing you again in the future. Warm regards, pr manager.
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R***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Very comfortable room, friendly staff, and delicious food👍🏻
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1 people find it helpful
Accommodation's Reply
22 May 2025
Dear Valued Guest, Thank you for your review of aiho hotel Medan. Glad to know that you enjoyed your stay at our hotel. We look forward to seeing you again and serving you again in the future. Warm Regards, pr manager
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R***a
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
location is close to the mall and in the city center. AC is cold. hot water is too hot. Only the parking lot is not wide enough so if you bring a vehicle it is a bit difficult to get a comfortable spot to park. for drop-off is not a problem. the rest is good.
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Accommodation's Reply
20 May 2025
Dear Valued Guest, Thank you for staying with us and taking the time to leave a review. We are glad to hear that you enjoyed our strategic location and the comfort of the rooms. We apologize for any inconvenience regarding the hot water temperature and limited parking area. Your feedback is very important and will be used as evaluation material for future service improvements. We hope to welcome you back again in the future. Warm regards, pr manager
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M***M
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.6
/10
Reviewed 4 week(s) ago
The hotel is nice and clean, suitable for families.
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Accommodation's Reply
19 May 2025
Dear Valued Guest, Thank you for your review. We are glad to know that you and your family enjoyed the comfort and cleanliness provided. We look forward to welcoming you back in the future. Warm regards, pr manager
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A***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
Helpful, thorough staff, clean, comfortable room and no cigarette smell even though it's a smoking room.
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Accommodation's Reply
19 May 2025
Dear Guest, Thank you for your review. We are glad that you feel comfortable with the cleanliness of the room and the service of our staff. Your input is a motivation for us to continue to provide the best service. We look forward to welcoming you back to Hotel Aiho Hotel Medan. Warm regards, pr manager
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A***u
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Clean swimming pool, superior type room but complete with refrigerator.
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Accommodation's Reply
19 May 2025
Dear Valued Guest, Thank you for taking the time to review your stay with us. We are glad you enjoyed the pool facilities and felt comfortable with the well-equipped superior room. We look forward to your next visit in the future. Warm regards, pr manager
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a***t
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Still the best and my subscription.
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Accommodation's Reply
14 May 2025
Dear Guest, Thank you for your trust. Glad to continue to be your choice. We look forward to welcoming you back in the future. Warm regards, pr manager
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a***t
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Still best to stay here. Near coffee area and staff is very fast in providing service.
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Accommodation's Reply
14 May 2025
Dear Valued Guest, Thank you for your review. We are glad you enjoyed your stay with us and appreciated the service from our staff. We look forward to welcoming you back in the future. Warm regards, pr manager
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Rafardhan J. A.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The staff were very kind. The room was large and comfortable.
1 people find it helpful
Accommodation's Reply
13 May 2025
Dear Mr Rafardhan, Thank you for your kind words. We're delighted you enjoyed our spacious and comfortable room, and that our staff made you feel welcome. We hope to welcome you again soon. Sincerely Regards, PR Manager
F***a
icon-origin-TRAVELOKA
6.4
/10
Reviewed 4 week(s) ago
The AC is not cold. Seriously dusty.
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Accommodation's Reply
14 May 2025
Dear Guest, Thank you for your review. We apologize for any inconvenience related to the AC and cleanliness of the room. We have forwarded your constructive comments to the relevant department for immediate follow-up. Hopefully we can provide a better experience in the future. Warm regards, pr manager
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Anita F. A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
There is an iron in the room so you don't need to ask the receptionist for an iron.
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Accommodation's Reply
13 May 2025
Dear Ms. Anita, Thank you for your review. We are glad that you found the ironing facility in the room helpful. We look forward to welcoming you back again in the future. Warm regards, pr manager
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kelvin l.
icon-Business
Business
icon-origin-TRAVELOKA
5.8
/10
Reviewed 6 week(s) ago
The air conditioning is malfunctioning, rendering the room uninhabitable.
1 people find it helpful
Accommodation's Reply
30 Apr 2025
Dear Mr Kelvin, Thank you for your feedback. We sincerely apologize for the inconvenience caused by the air conditioning issue. Your concern has been noted, and our maintenance team is addressing it to ensure this does not happen again. We appreciate your understanding. Sincerely Regards, PR Manager
a***t
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
The staff check-in so fast. Room clean, I will repeat to stay again. Location city centre. The lobby has free drinks unlimited. Thanks.
2 people find it helpful
Accommodation's Reply
28 Apr 2025
Dear Valued Guest, Thank you for your recent review. We’re delighted you enjoyed our fast check-in, clean rooms, central location, and complimentary drinks. We look forward to welcoming you back for another great stay soon!. Sincerely Regards, PR Manager
G***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.0
/10
Reviewed 8 week(s) ago
It was very unpleasant for this. The receptionist charged a room upgrade fee of 100 thousand per night, with the excuse that the room I booked was full. This is a new management rule, he said. Even though I had booked a long time ago.
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Accommodation's Reply
21 Apr 2025
Dear Guest, Thank you for choosing Hotel AIHO as your accommodation option. We apologize for the inconvenience you experienced. We will review our internal procedures and coordination to prevent similar incidents from happening in the future. Guest satisfaction is our priority, and your constructive comments are very important for improving our services in the future. Hopefully we will be given the opportunity to serve you again in the future. Warm regards, pr manager
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Exterior 4 AIHO Hotel Medan (Formerly Radisson Hotel)

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