This is a big hotel with various facilities. But it needs lots of maintenance. I stayed at the suite The door knob fell off at the first time that I tried open the door. The wood at the door and window needs repainting. The screws for the soap holder were already lose and also easily fell off. There were 2 air conditioners, 1 in the living room, and 1 in the bed room. The AC in the living room was okay. But the AC in the bed room didn't produce cool air at all, it was just like fan. What's worse was, that AC shuts off automatically. We tried to turned it on repeatedly and made sure that no timer was set, but the AC just kept on turning itself off. Finally we grew tired, we just opened the bed room door, and let the cool air from the living room to enter. There were actually many things that needed improvement in the room, but all of it was about maintenance, so I just mentioned some to give background. There were 2 pools in the hotel, but people mostly swam in the bigger pool. We can ask for towels, but to take the towels we need to go to the clubhouse. The location for the counter in the clubhouse that lend the towels was quite far away. Please arrange it that there is a place to lend towels that is placed around the pool. Most hotels are like that. The breakfast was excellent with lots of choices. Overall, actually we had quite a satisfactory stay here. This hotel offers the out of city experience. Other than the facilities itself, the hotel was located right across the mall, and also near the toll gates. It's easy to get here, and we can easily go to the mall from the hotel. But please, have the rooms maintained.