Horison Grand Serpong

Hotels
Traveloka Preferred Partner
Jl. MH. Thamrin KM 2,7 Kebon Nanas, Serpong, Tangerang City Center, Tangerang, Banten, Indonesia, 15143
See Map

About Accommodation

Read More
Horison Grand Serpong is a hotel in a good neighborhood, which is located at Tangerang City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi

What Guests Say About Their Stay

See All Reviews
Strategic Location (49)
Friendly Staffs (27)
Clean Room (42)
Affordable Price (2)
9.7
/ 10
Anang T. W.
Great experience stay here, good staff, good facilities and good ambience. The breakfast is yum. I will come back to this place again. I promise

Location Info

Discover More Places
Jl. MH. Thamrin KM 2,7 Kebon Nanas, Serpong, Tangerang City Center, Tangerang, Banten, Indonesia, 15143
Lobby Horison Grand Serpong
Lobby 2 Horison Grand Serpong

Discover More About Horison Grand Serpong

Location


Horison Grand Serpong is a hotel in a good neighborhood, which is located at Tangerang City Center.

Not only well positioned, but Horison Grand Serpong is also one of hotels near the following Museum Kebangkitan Nasional within 23.24 km and Columbia Asia Hospital Pulomas within 28.93 km.

About Horison Grand Serpong

From business event to corporate gathering, Horison Grand Serpong provides complete services and facilities that you and your colleagues need.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Horison Grand Serpong exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Horison Grand Serpong is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Horison Grand Serpong.

All Facilities

Bar, Cafe and Lounge Horison Grand Serpong
Bar, Cafe and Lounge
Functional Hall Horison Grand Serpong
Functional Hall
Common Space Horison Grand Serpong
Common Space
Lobby Horison Grand Serpong
Lobby
Exterior Horison Grand Serpong
Exterior

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Wedding service

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • In-room safe
  • Refrigerator
  • Shower
  • TV

General

  • AC
  • Banquet
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area

Food and Drinks

  • Bar
  • Breakfast
  • Brunch
  • Early bird breakfast
  • Set menu dinner

Business Facilities

  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector
  • Theatre/auditorium

Nearby Facilities

  • ATM/Banking
  • Shops

Things to Do

  • Outdoor pool

Connectivity

  • Free WiFi

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.

Late Check-out

You're allowed to check-out past the accommodation's check-out time. If you wish to do so, please contact the accommodation. Additional charges apply.
Read All

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast

Frequently Asked Questions

What are available facilities at Horison Grand Serpong?
There are top facilites at Horison Grand Serpong such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Horison Grand Serpong?
The standard check-in time at Horison Grand Serpong is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Horison Grand Serpong provide breakfast?
Yes, Horison Grand Serpong provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests

Overall Rating & Reviews

From 5,655 verified guests reviews
8.1
Convenient
Fantastic
1,200
Very Good
3,006
Satisfying
355
Average
1,094
Poor
0
Cleanliness
Comfort
Meal
Location
Service

Show reviews that mention...

All
strategic location (49)
friendly staffs (27)
clean room (42)
affordable price (2)
tasty breakfast (12)
easy access (8)
complete facilities (6)
tasty food (13)
See More 8
Sort by
Most Helpful
Category
All
Language
English
Show Reviews with Photos
Hamami
Transit
8.5
/ 10
24 Jan 2024
Not bad for just sleeping for 1 night. No more.
Review photo of Horison Grand Serpong from Hamami H.
Review photo of Horison Grand Serpong 2 from Hamami H.

1 liked this review

Accommodation's Reply
04 Feb 2024
Dear Mr. Hamami, Warm greetings from Hotel Horison Grand Serpong. Thank you for choosing Hotel Horison Grand Serpong as your place to stay and thank you for taking the time to write this positive review. We are very happy to hear that you are satisfied and comfortable with our facilities and services. Your input and complaints are very important for us, to improve our services. It is an honor for us to be able to serve you and we look forward to welcoming you back here. Sincerely, Yos Andri. General Manager.
Translated by Google Icon
JM
Jerry M.
Business
6.1
/ 10
30 Jan 2023
I stayed here because I had work-related business near the hotel. The reception asked for Rp 100.000 for security. I thought because the hotel had snacks or beverages in the minibar. But the receptionist said no, and it was guarantee money, for the key card. The money would be returned when the key card was already returned. Weird, because in my experience, hotels ask for guarantee money usually had mini bars. No more hotels ask for it just for the key card. Maybe there were many cases of stolen key card or some kind in this hotel. The room was okay. It had small balcony. All of the lamps was not bright enouh, just dim. It's really annoying not having even just one lamp that's bright. Even so in the hallway. It's a big hallway, and with dim lights it felt kind of spooky. The bed was not clean. Not really that dirty, but there were obvious dirt spots. The bathroom was fully functional. Actually, this was the only positive thing that I got from the hotel. Many hotels had the same of problem of the shower getting clogged in some spots. I couldn't comment in the service because I only met with the receptionist, and it was just standard. I didn't expect much because I stayed here just to rest. But I would not stay here again. I didn't realize it when I booked the room, but this was actually a 4 star hotel. I don't really care how many stars the hotel had, but you gotta at least give the service accordingly to the price. It felt like I was staying in a hotel that's priced half from this hotel. Please provide at least one bright light in the room. I don't think it will increase the cost that much. And please clean the bedsheets properly.
Read More
Review photo of Horison Grand Serpong from Jerry M.
Review photo of Horison Grand Serpong 2 from Jerry M.

Like this review?

Rahmat S.
Staycation
10
/ 10
08 Oct 2023
Strategic location, good service, large and delicious breakfast menu!
Translated by Google Icon
Review photo of Horison Grand Serpong from Rahmat S.
Review photo of Horison Grand Serpong 2 from Rahmat S.

3 liked this review

Accommodation's Reply
17 Oct 2023
Dear Mr. Rahmat Suhendi, Warm greetings from Hotel Horison Grand Serpong. Thank you for choosing Hotel Horison Grand Serpong as your place to stay and thank you for taking the time to write this positive review. We are very happy to hear that you are satisfied and comfortable with our facilities and services. Your input and complaints are very important for us, to improve our services. It is an honor for us to be able to serve you and we look forward to welcoming you back here. Sincerely, Yos Andri. General Manager.
Translated by Google Icon
t
timoty
Business
8.8
/ 10
22 Dec 2022
The room needs to be repaired because the door is difficult to close tightly.
Translated by Google Icon
Review photo of Horison Grand Serpong from Arief H. W.
Review photo of Horison Grand Serpong 2 from Arief H. W.

2 liked this review

AS
Akmal S.
Staycation
8.8
/ 10
28 Mar 2022
The room looks cramped but pretty clean, it's just that the drain in the sink is clogged so the water stagnates. Overall okay the food is also delicious.
Translated by Google Icon
Review photo of Horison Grand Serpong from Akmal S.
Review photo of Horison Grand Serpong 2 from Akmal S.

2 liked this review

RA
Retno A.
Staycation
6.7
/ 10
04 Sep 2022
The bedroom door can't be locked from the outside, the bathroom drain doesn't flow. But the room service helps quickly. The swimming pool contains leaves, cigarette butts, and food wrappers. The breakfast is good. Soap, shower cap and slippers only 1 even though for 2 guests. Hopefully the next one will be better. Oh yeah, the motorbike parking is a bit scary.
Read More
Translated by Google Icon
Review photo of Horison Grand Serpong from Retno A.
Review photo of Horison Grand Serpong 2 from Retno A.

2 liked this review

Accommodation's Reply
13 Sep 2022
Dear Mrs, Retno, Warm greetings from Hotel Horison Grand Serpong. Thank you for choosing Hotel Horison Grand Serpong as your place to stay and thank you for taking the time to write a review for us. We apologize for your stay experience that did not meet expectations, we will try to provide and improve the best service for every guest in the future. Your feedback and complaints are very important to us, rest assured that we will take appropriate action to resolve your inconvenience during your stay and prevent this from happening again in the future, we really appreciate your opinion and we hope to have another opportunity to serve you. better in the near future. Best regards, Yos Andri General Manager
Translated by Google Icon
Donny M. H.
Staycation
9.7
/ 10
14 Nov 2022
Hotel dengan 3 bedroom, cocok untuk keluarga, lokasi dekat pintu tol dan alam sutra serta serpong dan bsd. Waterpark nya berbayar masuk tetapi affordable per orang hanya 15 ribu rupiah
Review photo of Horison Grand Serpong from Donny M. H.
Review photo of Horison Grand Serpong 2 from Donny M. H.

3 liked this review

Leta L.
Staycation
9.4
/ 10
20 Apr 2022
Dari segi kamar kebersihan dan keramahan staff sudah sangat baik. Cuma AC nya saja model lama dan agak berisik. Tapi overall memuaskan.
Review photo of Horison Grand Serpong from Leta L.
Review photo of Horison Grand Serpong 2 from Leta L.
Review photo of Horison Grand Serpong 3 from Leta L.

Like this review?

Accommodation's Reply
17 May 2022
Dear Mrs Leta, Warm greetings from Hotel Horison Grand Serpong. Thank you for choosing Hotel Horison Grand Serpong as your place to stay and thank you for taking the time to write this positive review. We are very happy to hear that you are satisfied and comfortable with our facilities and services. It is an honor for us to be able to serve you and we look forward to welcoming you back here. Best regards, Yos Andri General Manager
Translated by Google Icon
Utami
9.1
/ 10
08 May 2022
Kamarnya bagus luas pas pesen deluxe saat itu cuma sarapannya biasa aja sih pada umumnya. Pertama kali nginep bagus pelayannya ramah. Cuma fasilitas kaya sendal sabun sikat gigi semuanya cuma dapet 1 padahal pesannya dewasa 2. Tp bagus sih
Review photo of Horison Grand Serpong from Utami K.
Review photo of Horison Grand Serpong 2 from Utami K.
Review photo of Horison Grand Serpong 3 from Utami K.

Like this review?

Aldian f.
6
/ 10
08 Sep 2022
Saya memesan kamar dengan harga 500.000 lebih, dan mendapatkan kamar yang seperti gambar berikut. 3x saya minta pindah kamar dan hasilnya sama saja. Tidak ada solusi yang di berikan oleh pihak hotel. Akhirnya saya meminta upgrade room ke type yang lebih tinggi, dan dikenakan biaya 275.000. Harga tambahan yang cukup mahal yang harus saya keluarkan secara pribadi, untuk menutupi kekurangan kamarnya. Setelahdi saya mendapatkan kamar yang sudah di-upgrade, kebersihannya tidak terlalu jauh berbeda. Ya pertama dan terakhir kalinya. Jauh dengan kamar Horison cileduk dan Horison sukabumi yang punya kualitas kamar lebih baik.
Read More
Review photo of Horison Grand Serpong from Aldian F.
Review photo of Horison Grand Serpong 2 from Aldian F.
Review photo of Horison Grand Serpong 3 from Aldian F.
Review photo of Horison Grand Serpong 4 from Aldian F.
Review photo of Horison Grand Serpong 5 from Aldian F.
Review photo of Horison Grand Serpong 6 from Aldian F.
Review photo of Horison Grand Serpong 7 from Aldian F.
+3
Photos

1 liked this review

Accommodation's Reply
13 Sep 2022
Dear Mr Aldian, Warm greetings from Hotel Horison Grand Serpong. Thank you for choosing Hotel Horison Grand Serpong as your place to stay and thank you for taking the time to write a review for us. We apologize for your stay experience that did not meet expectations, we will try to provide and improve the best service for every guest in the future. Your feedback and complaints are very important to us, rest assured that we will take appropriate action to resolve your inconvenience during your stay and prevent this from happening again in the future, we really appreciate your opinion and we hope to have another opportunity to serve you. better in the near future. Best regards, Yos Andri General Manager
Translated by Google Icon
An icon button
1
2
3
...
10
An icon button

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Horison Grand Serpong

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Haven’t found what you’re looking for?

See Other Accommodations in Tangerang