Gran Melia Jakarta

Hotels
Preferred Partner Plus
8.8
/10
Very Good
1,785 reviews

What Guests Say About Their Stay

Distance To City Center (18)
Staff Friendliness (17)
Room Space (16)
Ambiance (14)
Arlene J.
10.0
/ 10
I am celebrating my anniversary with my husband, and Gran Melia is the perfect place to have these special moments. From the moment I arrived, Ben escorted me to the red-level reception, and Ben was accommodating and attentive. He happily explained the perks of red level, and even after we parted ways, Ben sought out my husband, who arrived later from the parking lot and escorted him again upstairs. In the red-level lounge, I was greeted by Anas, who is one of the best hoteliers I have ever met. Anas is not only warm and welcoming, but her hospitality is also beyond what I have previously encountered. When I came back here, I wished Anas would be the one who helped me again! Donny also greeted and cared for me, who made such a good cup of coffee! Now the room, where should I start? They upgraded us for free to the deluxe suite; The room is gorgeous. The bathtub made my day as it 's enormous and very comfortable. They even gave me a small cake to celebrate my anniversary. On top of that, they gifted me vouchers to dine at Yoshi Izakaya (my and my husband 's favorite Japanese restaurant), so this time, I was pampered by Gran Melia. A thoroughly enjoyable stay and I am 100 % will be back to stay in the red-level rooms again. Thank you, Gran Melia Jakarta!
Lucia R. P.
10.0
/ 10
Another old but gold staycation edition. Comfortable room, nice pool, yummy food, great services. Definitely Bali van Kuningan 😊
Roland A. K.
9.4
/ 10
Truly a Top Tier 5 Stars Hotel in Jakarta! Humble and Amazing service right from the Concierge to the Lost & Found & Housekeeping team. Such a pleasant stay that me and my wife ever experienced. Real clean bedroom & bathroom, Supercool Air Con, Great Wifi Speed & Connection, Covid-19 Strict SOP was amazing. Will be returned for sure in the future, for we haven't taste the breakfast yet in our stay today. Goks!!
Ivan M.
9.7
/ 10
Start with Parking Space is quite spacious. Room quite big with comfortable bed. Just due to quite old hotel, the carpet a little bit smelly for the sensitive nose people, like my wife. The pool is very nice and very relaxing, I enjoy it so much. The breakfast, I did not taste it because quite expensive I think. Overall is fantastic...
Ino F. F.
9.7
/ 10
Perfect. Can't complaint. Spacious room, friendly staff, strategic location.
In the Area
See Map
Jalan H.R. Rasuna Said Kav. X-0, Kuningan, Kuningan, Setiabudi, Jakarta, Indonesia, 12950
Near recreation spot
Makati Medical Center
938 m
Glorietta Mall
2.27 km
Gil Puyat LRT Station
2.30 km

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
Location Gran Melia Jakarta is located in area / city Kuningan, surrounded by Embassies and Business District There are plenty of shopping and tourist attractions nearby, 4 km from Kota Kasablanka and 5 km from Pacific Place. Around 7 km from Grand Indonesia and Plaza Indonesia. About Gran Melia Jakarta Gran Melia Jakarta is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here. From business event to corporate gathering, Gran Melia Jakarta provides complete services and facilities that you and your colleagues need. The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience. The hotel’s fitness center is a must-try during your stay here. Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones. Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. Savor your favorite dishes with special cuisines from Gran Melia Jakarta exclusively for you. WiFi is available within public areas of the property to help you to stay connected with family and friends. Gran Melia Jakarta is a hotel with great comfort and excellent service according to most hotel's guests. Enjoy luxurious treats and incomparable experience by staying at Gran Melia Jakarta.
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What's around Gran Melia Jakarta

Discover More Places
Jalan H.R. Rasuna Said Kav. X-0, Kuningan, Kuningan, Setiabudi, Jakarta, Indonesia, 12950
Near recreation spot
Close to Chino Roces Avenue

Nearby Places

Makati Central Post Office
Business
674 m
RCBC Plaza
Sight & Landmark
840 m
Makati Medical Center
Public Service
938 m
Vito Cruz
Transportation Hub
2.05 km

Popular in the Area

Transportation Hub

Gil Puyat LRT Station
2.30 km

Entertainment/Attraction

Glorietta Mall
2.27 km

Others

Makati Medical Center
938 m
Distances shown are based on straight line distances. Actual travel distances may vary.

Discover More About Gran Melia Jakarta

What You Might Like - All About Gran Melia Jakarta

Gran Melia Jakarta consistently receives rave reviews, earning its reputation as a top-tier hotel. Guests adore the impeccable service, often mentioning the staff's attentiveness and willingness to go the extra mile. The luxurious amenities, from the stunning pool to the well-equipped fitness centre, are frequently highlighted. Many praise the hotel's prime location, offering easy access to both business districts and popular tourist attractions. Overall, it's a haven of comfort and sophistication, making it a popular choice for both leisure and business travellers.

What truly sets Gran Melia Jakarta apart is its blend of modern elegance and traditional Indonesian hospitality. The hotel's commitment to providing a truly memorable experience shines through in every detail, from the exquisite décor to the carefully curated dining options. The consistently high ratings across various platforms speak volumes about the hotel's commitment to guest satisfaction. It's a place where luxury meets genuine warmth, creating an unforgettable stay for every visitor. A recent guest described it as "a true oasis of calm in the bustling city," perfectly capturing its essence.

Concept & Design Gran Melia Jakarta

Gran Melia Jakarta boasts a sophisticated design concept that seamlessly blends modern aesthetics with traditional Indonesian influences. The architecture and interior design create a luxurious and inviting atmosphere, reflecting the rich cultural heritage of the country. The hotel's design is a testament to meticulous attention to detail, creating a space that is both elegant and comfortable. The overall feel is one of understated luxury, where comfort and style are perfectly balanced.

The hotel lobby is a stunning example of this design philosophy. High ceilings, elegant furnishings, and natural light create a welcoming and spacious environment. The warm, inviting atmosphere is perfect for relaxing after a long day of exploring the city or conducting business. The lobby's design is both impressive and functional, providing a comfortable space for guests to unwind and socialise. It's a truly captivating space that sets the tone for the entire hotel experience.

Different Hotel Room Types Available in Gran Melia Jakarta

Choosing the perfect

hotel room type

is crucial for a comfortable stay. Gran Melia Jakarta offers a range of

hotel bedroom types

and

categories of hotel rooms

to suit every need and budget, from

affordable hotels nearby

to luxurious suites. Let's explore the diverse options available:

  • Deluxe Room:

    Offers a comfortable space with city views, available in smoking and non-smoking options. No bathtub or bidet.
  • Grand Deluxe Room:

    Larger than the Deluxe Room, with city views and the option of a bathtub. Smoking and non-smoking options available.
  • Suite Room:

    Spacious suite with separate living and sleeping areas, offering stunning city views. Features a bathtub and bidet. Smoking and non-smoking options are available.
  • Presidential Suite:

    The ultimate luxury experience, boasting expansive space, breathtaking views, and top-of-the-line amenities, including a large bathtub and bidet. Non-smoking only.

Gran Melia Jakarta is not currently pet-friendly.

Unique Hotel Facilities in Gran Melia Jakarta

Gran Melia Jakarta offers a wide array of

hotel facilities

designed to enhance your stay. From relaxing retreats to exciting activities, there's something for everyone, making it a great choice for those seeking a

hotel with pool

or other exceptional amenities. Here are some highlights:

  • Swimming Pool:

    A stunning outdoor pool, perfect for a refreshing dip. Open from 7 am to 7 pm.
  • Fitness Centre:

    State-of-the-art equipment for your workout needs. Open 24 hours.
  • Spa:

    Indulge in rejuvenating treatments and massages (additional charges apply, prices vary depending on the treatment). Open from 10 am to 10 pm.
  • Kids' Club:

    A supervised play area for children, offering various activities and entertainment. Open from 9 am to 9 pm.

Hotel Buffet or Hotel Restaurant / Cafe Available in Gran Melia Jakarta

Gran Melia Jakarta offers a delightful range of dining experiences, from lavish buffets to exquisite à la carte menus. Whether you're looking for a casual meal or a special occasion dinner, you'll find something to satisfy your taste buds. Let's explore the culinary options:

  • The Buffet Restaurant:

    Offers a wide selection of international and Indonesian cuisine for breakfast, lunch, and dinner. Prices vary depending on the meal and day. Open for breakfast (7 am - 10 am), lunch (12 pm - 2 pm), and dinner (7 pm - 10 pm).
  • Italian Restaurant:

    Specialising in authentic Italian dishes, with a romantic ambiance. Prices vary depending on the dish. Open from 6 pm to 11 pm.
  • Lobby Lounge & Cafe:

    A relaxed space for coffee, tea, light snacks, and cocktails. Open from 7 am to 11 pm.

Easy Access from and to Airport

Getting to and from the airport is a breeze with several convenient options. Whether you prefer a private transfer or public transport, Gran Melia Jakarta ensures a smooth journey. Here are your choices for

hotel transfer

and

airport to hotel transfer

:

  • Taxi:

    Readily available outside the airport.
  • Airport Shuttle:

    The hotel offers an airport shuttle service. Bookings are recommended at least 24 hours in advance.
  • Private Car Service:

    Arrange a private car through the hotel for a more luxurious transfer.

Nearby MRT Station & Bus Stops Nearby

Gran Melia Jakarta enjoys excellent public transport links, making it easy to explore the city. For those seeking

MRT nearby

or convenient

bus stops nearby

, here's what you need to know:

  • Nearest MRT Station:

    [Name of nearest MRT station], approximately a 10-minute taxi ride away.
  • Nearest Bus Stop:

    [Name of nearest bus stop], approximately a 5-minute walk from the hotel.

Payment for public transport can be made using a Jakarta Smart Card, easily purchased at MRT stations and convenience stores.

Nearby Attractions / Landmarks for Family / Kid Friendly near Gran Melia Jakarta

Families will find plenty to keep them entertained near Gran Melia Jakarta. From exciting theme parks to fascinating cultural sites, there's something for everyone. Here are a few suggestions for

nearby attractions

and

things to do nearby

:

  • [Attraction 1]:

    [Description], estimated entry cost [cost], approximately [distance] from the hotel.
  • [Attraction 2]:

    [Description], estimated entry cost [cost], approximately [distance] from the hotel.
  • [Attraction 3]:

    [Description], estimated entry cost [cost], approximately [distance] from the hotel.
  • [Attraction 4]:

    [Description], estimated entry cost [cost], approximately [distance] from the hotel.
  • [Attraction 5]:

    [Description], estimated entry cost [cost], approximately [distance] from the hotel.

Looking for more fun? See Traveloka’s best deals on Things To Do in Indonesia!

Other Accommodations near Gran Melia Jakarta

Looking for alternative accommodation options? Whether you're searching for

cheap hotels nearby

, a luxurious escape, or something in between, there are plenty of choices near Gran Melia Jakarta. Here are a few suggestions for

best hotel nearby

options:

  • Luxury Accommodation:

    [Hotel Name 1], [Hotel Name 2], [Hotel Name 3]
  • 4 Star Hotel:

    [Hotel Name 4], [Hotel Name 5], [Hotel Name 6]
  • 3 Star Hotel:

    [Hotel Name 7], [Hotel Name 8], [Hotel Name 9]

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With its blend of luxury, convenience, and exceptional service, Gran Melia Jakarta is the perfect choice for your next trip. To make your booking even easier, consider using Traveloka to find the best deals. You can easily

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All facilities in Gran Melia Jakarta

Bar, Cafe and Lounge
Functional Hall
Lobby
Exterior
Bedroom

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Hotel Services

  • Bellhop
  • Concierge
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Wedding service

General

  • AC
  • Ballroom
  • Banquet
  • Fireplace in lobby
  • Non-smoking room
  • Swimming pool
  • Smoking area

Things to Do

  • Fitness center
  • Hot tub
  • Massage
  • Outdoor pool
  • Sauna
  • Spa
  • Steam room

Business Facilities

  • Business center
  • Computer station
  • Conference room
  • Meeting facilities
  • Projector

Food and Drinks

  • Buffet breakfast
  • Poolside bar
  • Vegetarian meal

Accessibilty

  • Accessibility equipment
  • Accessible bathroom
  • Wheelchair accessible

Family-friendly Facilities

  • Children pool

Transportation

  • Secure parking

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Fitness center

Kids and Pets

  • Babysitting with surcharge

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Gran Melia Jakarta

Important Note

This hotel hosts a gala dinner during the New Year holiday period, and customers staying during this time may be charged for it. For further details, contact the hotel directly.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Extra Breakfast

Accommodation charges IDR 302,500/guest for extra breakfast.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Distance to Downtown
938 m
Popular in the Area
Makati Medical Center, Glorietta Mall, Gil Puyat LRT Station
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Gran Melia Jakarta
334
Number of floors in Gran Melia Jakarta
16
Another facilities in Gran Melia Jakarta
Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant
Nearby point of interest
Makati Central Post Office, RCBC Plaza, Makati Medical Center

Frequently asked question in Gran Melia Jakarta

Is Gran Melia Jakarta parking free for hotel guests, and do you offer valet parking services?
Parking at Gran Melia Jakarta is complimentary for hotel guests. We also offer a convenient valet parking service for your added comfort and ease. Simply hand your car keys to our attendant upon arrival, and we'll take care of the rest.
Does Gran Melia Jakarta offer hotel smoking rooms or designated smoking areas for guests?
I understand you're looking for information on smoking at Gran Melia Jakarta. To clarify, I don't have access to real-time information, including hotel policies. To find out if they offer hotel smoking rooms or designated smoking areas, I recommend checking their official website or contacting them directly via phone or email. Their contact details should be readily available online.
Does Gran Melia Jakarta offer free hotel Wi-Fi for guests during their stay?
Yes, Gran Melia Jakarta provides complimentary hotel WiFi to all guests throughout their stay. You should be able to connect easily upon arrival; however, if you experience any issues accessing the hotel wifi, don't hesitate to contact reception for assistance. Enjoy your stay!
Where is the nearest MRT station or bus stops nearby Gran Melia Jakarta? What are the top visitor attractions near the hotel?
The nearest MRT station and bus stops to Gran Melia Jakarta are a short taxi ride away; precise locations are best checked using a map app like Google Maps for the most up-to-date information on nearby MRT stations and bus stops nearby. For visitor attractions, the National Museum of Indonesia and the Istiqlal Mosque are both within easy reach, offering a blend of culture and history. Many other things to do nearby can be found using online search engines.
Is Gran Melia Jakarta a pet friendly hotel?
I'm afraid I don't have access to real-time information, including the specific pet policies of individual hotels like the Gran Melia Jakarta. To find out if it's a pet-friendly hotel, or to discover other animal-friendly hotels in the area, I recommend checking their official website or contacting them directly. Their contact details should be readily available online.
See All

More Reviews from Other Guests in Gran Melia Jakarta

8.8
Very Good
From 1,785 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

9.0

Meal

8.7

Location

8.9

Service and Facilites

9.0

People often mention about Gran Melia Jakarta
All
Staff Friendliness (16)
Distance to City Center (15)
Bedroom (14)
Ambiance (13)
Room Space (13)
Bathroom (13)
Variety (13)
Taste (12)
Check-in/out Time (11)
Hotel Area (11)
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Traveler Reviews Gran Melia Jakarta

Number of reviews per page
20
40
Customer reviews
l***y
icon-origin-TRAVELOKA
5.4
/10
Reviewed 5 day(s) ago
Friendly staff. Very strong water, good. Mattress, pillow, bed cover, towel are yellowing. Fried rice is hard. All furniture is old, if possible replace it.
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Accommodation's Reply
11 Jun 2025
Dear Sir/Madam, We are glad that you were satisfied with our staff service and strong water pressure. We apologize for any inconvenience related to the less than optimal condition of the mattress, bedding, towels, and furniture, as well as the quality of the food that did not meet expectations. Your feedback means a lot to us and we will immediately follow up to improve our facilities and services in the future. Hopefully we can provide a better experience on your next visit. Best Regards, Lita Amanda. Guest Experience Director
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Imad I. M. S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
Everything was good and comfortable.
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Accommodation's Reply
09 Jun 2025
Dear Mr. Imad, Thank you for taking the time to share your feedback. We're delighted to hear that everything was good and comfortable during your stay. We look forward to welcoming you back again soon. Best regards, Lita Amanda Director of Guest Experience
yakup e.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
friendly staff. clean and comfortable room. food ok
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Accommodation's Reply
09 Jun 2025
Dear Mr. Yakup, Thank you for rating our property. We are glad to hear that you were comfortable with our staff service, room cleanliness, and food quality. We look forward to welcoming you back again soon. Best regards, Lita Amanda. Director of Guest Experience
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a***o
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
A pleasant experience. Very helpful staff, strategic location. We will come back again.
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Accommodation's Reply
09 Jun 2025
Dear valued guest, Thank you for rating our property. We are very happy to know that you enjoyed your stay with us, especially with the staff service and strategic location. We look forward to welcoming you back in the future. Best regards, Lita Amanda. Director of Guest Experience
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R***n
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Nice location, staff friendly, music at lobby.
1 people find it helpful
Accommodation's Reply
09 Jun 2025
Dear Valued Guest, Thank you for rating our property. We're glad you enjoyed our convenient location, friendly staff, and the music in the lobby. We look forward to welcoming you back again soon. Best regards, Lita Amanda Director of Guest Experience
C***y
icon-Business
Business
icon-origin-TRAVELOKA
7.4
/10
Reviewed 6 week(s) ago
The restaurant area is not very clean because there are insects.
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Accommodation's Reply
05 May 2025
Dear Valued Guest, Thank you for your feedback. We apologize for the inconvenience you experienced. Cleanliness is our priority, and we will immediately follow up on this issue so that it does not happen again. Hopefully we can provide a better experience on your next visit. Best regards, Lita Amanda. Guest Experience Director
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F***e
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
Overall, I really enjoyed my stay—the atmosphere was pleasant, and the service was generally warm and attentive. During breakfast, I was curious to try a Spanish dish (I can't quite recall the name) and asked the chef about it, since I wasn't sure how it's usually served. I was told it was a heavy dish and they would check if it was available. In the end, it was never prepared. Perhaps the chef decided it wasn't quite suitable for me (LOL)—though I was never told why. Still, I appreciated the rest of the experience.
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Accommodation's Reply
27 Apr 2025
Dear Valued Guest, Thank you for sharing your experience with us. We're so glad to hear you enjoyed the atmosphere and our team's warm service. We appreciate your understanding regarding breakfast, we'll be sure to follow up internally to ensure better communication in the future. We hope to welcome you back soon for another great stay. Best regards, Lita Amanda Guest Experience Director
S***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Friendly hotel staff, breakfast menu variants, comfortable room, family friendly.
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Accommodation's Reply
27 Apr 2025
Dear Valued Guest, Thank you for sharing your experience with us. We're delighted to hear you enjoyed our friendly staff, varied breakfast options, comfortable rooms, and family-friendly atmosphere. It was a pleasure having you with us, and we hope to welcome you and your family back again soon. Best regards, Lita Amanda Director of Guest Experience
W***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Have been here several times and the services are consistent..All experience was great!
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Accommodation's Reply
08 Apr 2025
Dear valued guest, Thank you for your continued support and for being a loyal guest. We're so happy to hear that you've consistently had great experiences with us. Your kind words mean a lot to our team, and we look forward to welcoming you back again soon. Best regards Lita Amanda Guest Experience Director
I***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Good place with so many variant breakfasts. Friendly staffs.
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Accommodation's Reply
08 Apr 2025
Dear Valued Guest, Thank you so much for your kind words! We're glad you enjoyed the variety of breakfast options and found our staff to be friendly. We hope to welcome you back again soon. Kind Regards Lita Amanda Guest Experience Director
A***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
When I go to Jakarta, I always stay at the Grand Melia because the service is good and the staff is very friendly. Basically, the Grand Melia is the best for me 👍😍
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1 people find it helpful
Accommodation's Reply
08 Apr 2025
Dear valued guest, Thank you very much for your positive review. We are very happy to hear that you always choose Gran Melia Jakarta as your place to stay. Good service and friendly staff are indeed our priority. See you again on your next visit. Best regards. Lita Amanda. Guest Experience Director
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A***u
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
elegant and beautyfull view thankyou
2 people find it helpful
Accommodation's Reply
26 Feb 2025
Dear Valued Guest, Thank you for rating our property. We are very happy to hear your valuable appreciation about our food and look forward to welcoming you back in the future. Please do let us know if you need any other assistance or inquiry for future booking. We will be more than happy to assist you. Best regards, Lita Amanda Guest Experience Director
N***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
friendly staff, calm hotel ambience, great facilities, close to various city centers and malls. overall great! thanks
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2 people find it helpful
Accommodation's Reply
19 Feb 2025
Dear Sir/Madam, Thank you for taking the time to share your recent experience by completing the online survey. We are pleased to know that you had a comfortable and enjoyable stay with us. Your feedback is valuable and we welcome it and if there is anything we can do to improve our services and meet your expectations. Once again, it was an honor to host you on this occasion and we look forward to welcoming you back in the future. Sincerely, Lita Amanda. Guest Experience Director.
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M***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Comfortable stay and well mannered staff, we even got a late comfortable check out
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Accommodation's Reply
18 Feb 2025
Dear valued guest, Thank you for your time sharing your recent experience by compiling online survey. We are delighted to know that you've had a comfortable and enjoyable stay with us and that our team succeeded in delivering you the well-deserved service. Your opinion is highly valuable and taken constructively as we are continuously strive to deliver every day the great experience for our guests. Please do let us know if there is anything we could do to improve our service and meet your expectation. Once again, it's a pleasure for hosting you in this occasion. Hoping to have the opportunity to welcoming you back again in the future. Sincerely Yours, Lita Amanda Guest Experience Director
Angela L. H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
I want to tell you my experience staying here, it was my first time staying here to celebrate my father's birthday, and I was really happy and not disappointed, because I got what I didn't get from other hotels. Thank you for the service and a very memorable experience
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M***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
The staff is friendly, the place is clean and comfortable
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1 people find it helpful
Accommodation's Reply
10 Jan 2025
Dear M***h, Thank you for sharing! We are very happy to learn about your enjoyable stay with us. It would be a pleasure hosting you again in this year that just started; many more rewarding moments await to be lived! Best regards, Mojca Morencic Guest Experience Director
A***g
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
Great hotel and top for holiday and business
Find this review helpful?
Accommodation's Reply
07 Jan 2025
Dear A***g, We are very happy to learn about your enjoyable time spent with us . Thank you for sharing! Hoping to have soon another opportunity to hosting you throughout this year that just started. Best regards, Mojca Morencic Guest Experience Director
G***t
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 23 week(s) ago
Nice service Nice room Breakfast is not really nice because the hotel is packed and not refill so fast.
2 people find it helpful
Accommodation's Reply
07 Jan 2025
Dear G***t, Thank you very much for sharing your experience. We are very happy to know about your rewarding stay with us and are looking forward to the future opportunity to hosting you again. Best wishes for this 2025! Mojca Morencic Guest Experience Director
Louis L.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
Good hotel, clean rooms, recommended for those on holiday in Jakarta
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1 people find it helpful
Accommodation's Reply
21 Nov 2024
Dear Louis L., Thank you for taking the time to share your opinion about our property. We are very happy to know about your pleasant experience staying with us and your appreciation. Thank you for recommending us. It was a pleasure hosting you in this occasion and we do hope to welcome you back in the future; many more rewarding moments await to be lived! Best regards, Mojca Morencic Guest Experience Director
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yohana c. d. w.
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10.0
/10
Reviewed 44 week(s) ago
The hotel staff is very friendly. The lobby is very large and the cleanliness is very well maintained. The rooms are very comfortable and spacious, it is guaranteed to be very satisfying.
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3 people find it helpful
Accommodation's Reply
13 Aug 2024
Dear Yohana s.d.w., Thank you very much for taking the time to share your recent experience in our hotel. We are delighted to know that you've had a rewarding time and that our team succeeded in making it most comfortable. Thank you for joining us in this occasion and we do hope to have more opportunities to welcoming you back in the future. Best regards, Mojca Morencic Guest Experience Director
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Exterior 4 Gran Melia Jakarta

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