Luxury Hotels in Serang, Indonesia

Perfect hotel in Anyer, Good services, good food, good facilities, good scenery. Everything is good. Thank you Novus Jiva Anyer, you make our vacation is unforgettable.

Everything's good, not much to complain about. Room were fantastic, Google Home Hub is a nice addition to the room. Good atmosphere, good food, great service from the staffs, swimming pools were good too. The beach? Well, as we all know that most of beaches in Anyer are not spectacular, just good enough for some beach activities. If I ever go to Anyer again this hotel is definitely on the top of my list.

Wonderful for family and the location very good

Enjoyfull moment, clean and green

Spend night in this hotel with my family, all experiences is wonderful. If you want a feel great hospitality service in downtown Serang (Banten Province capitol), you should come to this hotel. Starting from security, doorman, front office, they welcome you with warm greeting. No need to worries for healthy protocol, this hotel follow the rules. I have to mention Mr. Nurman from reception, he follow up my request regarding hot water issue immediately without any reasons. And also Ms. Intan & Ms. Sofia, always greet me by name during my stay, which is amazing. A lot of variety of food during breakfast, one of the best selling point from this hotel, and f&b crew is very attentive to the guest. From the greeter who registers (sorry Miss, really forget your name), food stall crew, service crew, they go extra mile to give the best service to the guest. Swimming pool, gym & spa also available in this hotel. Definitely will comeback to this hotel & highly recommended if you want to feel best hotel service in Serang. Minor thing is?: room facility.️. Furniture inside the room, is very old, stained at sofa, torn curtain and AC not working well. Maybe need renovation for all that things. Sorry for 4 stars review. Maybe after change all furniture & room facility, I wil give 5 stars review. Overall staying in this hotel is wonderful because of outstanding service from the crew to the guest. Keep the good work. Thank You.

Nice place, nice view, nice room for deluxe premier, nice breakfast, nice service!

Great view, great facilities, the restaurant service is good but food is at average. But it was a nice place. Thumbs up.