Serang
02 Feb 2023 • 1 Night • 1 Guest • 1 Room

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    Guest reviews in Serang

    8.1
    Convenient

    74341 reviews from hotels in Serang with aggregated rating of 8.1/10.

    Review from various users that have stayed in Serang will help you to choose the perfext hotel easily!

    Syed k. a. b.
    This is a private profile
    Marbella Hotel Convention & Spa Anyer
    5.9
    / 10
    23 Jan 2023
    The place is a disgrace now. Showers don't work, phones don't work. When you check out and complain, the reception says, we should have called. Later, they even say please mention the complain to whatsapp. The room is never prepared before guests check in. The only thing working is still restaurant, where food is decent. Swimming pool area is full of cracks. No wonder the occupancy of other new hotels is more than 80 % because no one wants to pay such price now, its not value for money. The buildings needs facelift, I mean fungus on walls, cracks and ACs dripping.

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