Very impressive stay. Though the minifridge in the room was a bit noisy, and the blinds for the bathroom windows operated from the outside (!?) the comfortable bed, awesome huge bathtub and great amenities made for an excellent stay. The breakfast was nice, though it would've been nicer if we knew what can be ordered (not full buffet due to COVID presumably) rather than having to find out by what other guests are getting. The restaurant near the beach is awesome and plenty of pools around to find one to your liking. Location is also great in Sanur near a whole bunch of great restaurants of all nationalities. Definitely recommended for a relaxing holiday.
good place to stay...humble staff, clean and fast response for any need...please keep all the positive for what we experienced to stay at Grand Palace Hotel Sanur.
my stay here was amazing! the staff were very kind and attentive to our needs. the room itself is very comfortable and spacious. if you're coming to Bali, this is the place to go to!
I love so much with the environment of nature and can feel the good energy. From 2 nights booked I have decided to extend another 2 nights. Feel like a home. And their staffs were very nice and friendly
My family and I stayed at Sanur Residence for 2 nights and we truly enjoyed our time. For us the location is perfect because we wanted have a quiet and peaceful holiday, away from all the noise, unlike Seminyak or Kuta. The villa is over looking the ocean, the property is well maintained and clean, and the staff attended our needs. We mostly stayed at the villa and only went our for dinner in the second night. This says a lot about how much we felt it like home. Sanur Residence is highly recommended for families and those who want a relaxing and peaceful holiday. We will definitely come back.
Wallpaper was broke and some point dirty, AC was not working good and not cold even 16 degree, TV connection to internet was intermiten even using cable or wifi and can login to my netflix. I was stay on 206 and I'm very disapointed. Last year I stay 7 days on idul fitri holidays was excellent, but now I can't say anything more.
It was great, the sahoor menu was great, but, my 2nd day of sahoor, instead of getting coffee or tea, I just got plain hot water. Please next time double check. I am a person not like to complain. But just for your input. 🤣.
I booked for 7 nights here and regretted it so bad. I only stayed for one night because the room was not well-lit, smelly, and very dirty. The toilet was broken so I requested for changing my room. The another given was not better and even dirtier. I got itchy all the night and bed bugs were definitiely there. I cannot stand to stay one more night there and decided to leave.