I had the most pleasant stay here. This accommodation went the extra miles to cater my family 's needs. All the staff in Sutan Raja are very kind. Among them, I was very grateful to the Reception staff (Michelle) was so nice and helping me a lot at my stayed. She 's so kind and friendly to my kids. I would highly recommend it to everyone 🫶🏻.
Pesan makan harus nunggu 2 jam baru keluar makanan, parahnya lagi nasi goreng dan kwetauw goreng nya sudah dingin pas diantar ke meja. PARAH banget, sangat mengecewakan. Saran klo nginap sini jgn pernah pesan makan di restorannya 😡🤬.
Before breakfast I asked to clean the room but when I returned it hadn't been cleaned. I've tried requesting by call 3 times and it hasn't been cleaned until noon. Do we have to clean the room ourselves?
Pretty standard hotel that located just nearby the airport. The price is really affordable compare to the standard facility they offer. The aircon in the room works well. Even though the bathroom looks old (the door and the head shower needs to be replaced, but quite amazed the hot water is working really well. The reception staff service should needs to be improved.