it was definitely a mistake to go there. we've been fooled by all of their beautiful pictures in Instagram. Instead of providing us with the proper information in any media possible (wa, IG, web or whatsoever), the person named Natalie was asking any additional services before we reached the bubble. And yes, you must take one of those services (like lunch, dinner, or breakfast) since there’s no way that you can get any supply when you’re already in the bubble. We were informed about the way we could reach the bubble just right away when we reached the reception, which is located at the top of the hills of Nyang Nyang Beach. The receptionist (Nila) didn't understand all the condition below. She just took us to go down to the rocky path and the rest of the staff refused to help us to reach the bubble. Knowing that I got a twisted ankle, most of the staff were bloody ignorant, left me and my partner suffering so much while trying to reach the bubble from the top of the hill. So we just walked for about 2 km, from the rocky dangerous hills to the long sand strand. the hotel only gave us 2 bottle of water, and the food there were irrationally expensive with the Taste was just like a crap. There’s no way you can stand the heat while reaching the bubble and for the following day only with 2 bottle of water, for 2 person! The bubble was lovely at night, BUT it’s impossible to enjoy the beauty of the stars (as they claimed) since the top of the bubble were covered with dust. Get ready with the heat, The bubble was freaking hot at 9.00 a.m!! There’s no shady space whatsover. You have no opt besides do an early check out before it’s getting hotter to reach the top of the hill from nyangnyang. no signal in the bubble but they provide wifi. The bathroom is lovely btw. It’s in fact the best part of our bubble IMHO. Knowing that my ankle is twisted, instead of offering help, One of their staff offered me a horse ride costed Rp 1 mio!! Insane, huh? Thankfully, I met wayan, one of the staff who willingly to help me went up to the hill. I could say, he’s the only staff who helped us along the way. I wouldn't recommend this "camping site" to stay even only for one night.There're so many beautiful places to stay in Bali with the same place. Moreover, the manager or the PIC who gonna contact you don't stay in indonesia. She doesn’t know how the situation really is. Natalie (her name) will only give you a comfort word instead of literally help you. So, you have better think twice before decided to stay in this place!