The staff was not helpful. Nobody at the receptionist when we're going to early check in at 6.30 am while they ask for key deposits for Rp50.000/room. They provide special request for bed arrangement, but they didn't confirm to us whether it ' s subject to availability or not. The room was so lame, the bed covers, the towels, and the pillow cover were not clean (they have many dents due to unclean wash). The water is stingy and the amenities weren't complete. Super bad experience staying in this hotel 👎.