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The Ritz-Carlton, Shenzhen
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The Ritz-Carlton, Shenzhen
Hotels
9.2
/10
Exceptional
503 reviews
What Guests Say About Their Stay
Darsha
10.0
/ 10
Though we waited pretty long for check in, reception staff were kind and helpful in explaining to us and making sure we were comfortable while waiting. Celebrated our anniversary here and the room was nicely prepared by the reception team, appreciate it loads! Disappointed we could not earn loyalty points for this stay though
John
10.0
/ 10
Upgraded to free breakfast for two in welcome. Changed room due to air-conditioning was not working.
Ningxiao
10.0
/ 10
Staff is extremely helpful. They go out of their way to make you feel special.
In the Area
See Map
116 Fuhua San Road, Futian District, Futian Qu, Shenzhen, Guangdong, China, 518048
Near recreation spot
AEON Mall BSD CITY
699 m
Indonesia Convention Exhibition (ICE)
1.49 km
Cisauk Station
2.51 km
Green Office Park 1
268 m
Kumulo Creative Compound
590 m
Alfamart Hotel Starlet
1.68 km
Stasiun Serpong
2.50 km
Main Facilities
Read More
Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Read More
Available Room Types in The Ritz-Carlton, Shenzhen
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What's around The Ritz-Carlton, Shenzhen
Discover More Places
116 Fuhua San Road, Futian District, Futian Qu, Shenzhen, Guangdong, China, 518048
Near recreation spot
Close to Kumulo Creative Compound
Nearby Places
Green Office Park 1
Business
268 m
Kumulo Creative Compound
Shop & Gifts
590 m
Alfamart Hotel Starlet
Shop & Gifts
1.68 km
Stasiun Serpong
Transportation Hub
2.50 km
Popular in the Area
Transportation Hub
Cisauk Station
2.51 km
Entertainment/Attraction
AEON Mall BSD CITY
699 m
Others
Indonesia Convention Exhibition (ICE)
1.49 km
Distances shown are based on straight line distances. Actual travel distances may vary.
Discover More About The Ritz-Carlton, Shenzhen
Location
The Ritz-Carlton, Shenzhen is located in area / city Futian Qu.
About The Ritz-Carlton, Shenzhen
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from The Ritz-Carlton, Shenzhen exclusively for you.
The Ritz-Carlton, Shenzhen is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at The Ritz-Carlton, Shenzhen.
Read More
All facilities in The Ritz-Carlton, Shenzhen
Others
Hotel Services
- Tours
- Multilingual staff
- Laundry service
- Express check-in
- Newspaper in lobby
- Wedding service
- Luggage storage
- Express check-out
- 24-hour Receptionist
- Concierge
Things to Do
- Romantic proposal packages
- Hot tub
- Outdoor pool
- Garden
- Beach umbrella
- Spa
- Sauna
- Steam room
- Pool sun loungers
Public Facilities
- Others
- Coffee shop
- Elevator
- Coffee/tea in lobby
- Restaurant
- Safety deposit box
General
- Parking (surcharge)
- Banquet
- Ballroom
- Smoking area
- Parking
Business Facilities
- Conference center
- Business center
- Meeting facilities
- Conference room
- Conference rooms
Food and Drinks
- Bar
- Poolside bar
- Breakfast
- Snack bar
Nearby Facilities
- Hair salon
- ATM/Banking
- Souvenir shop
Transportation
- Access to train station (surcharge)
- Limo or town car service
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in The Ritz-Carlton, Shenzhen
Important Note
- Fee for buffet breakfast: approximately CNY 217 for adults and CNY 108.5 for children
- Airport shuttle fee: CNY 600 per vehicle (one way)
- Secured extended parking fee: CNY 60 per day
- Rollaway bed fee: CNY 408.1 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
The property will be renovating from August 14 2024 to December 31 2025 (completion date subject to change). The following areas are affected:
- Select guestrooms
Hotel only accepts guests with minimum age of 18
Read More
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Distance to Downtown | 699 m |
Popular in the Area | AEON Mall BSD CITY, Indonesia Convention Exhibition (ICE), Cisauk Station |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at The Ritz-Carlton, Shenzhen | 280 |
Number of floors in The Ritz-Carlton, Shenzhen | 28 |
Another facilities in The Ritz-Carlton, Shenzhen | Tours, Multilingual staff, Laundry service, Express check-in, Newspaper in lobby |
Nearby point of interest | Green Office Park 1, Kumulo Creative Compound, Alfamart Hotel Starlet |
Frequently asked question in The Ritz-Carlton, Shenzhen
What are available facilities at The Ritz-Carlton, Shenzhen?
There are top facilites at The Ritz-Carlton, Shenzhen such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Ritz-Carlton, Shenzhen?
The standard check-in time at The Ritz-Carlton, Shenzhen is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Ritz-Carlton, Shenzhen provide breakfast?
Yes, The Ritz-Carlton, Shenzhen provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in The Ritz-Carlton, Shenzhen
Traveloka (1)
Other sources (502)
9.2
Exceptional
From 502 reviews
Cleanliness
9.2
Room Comfort
9.4
Location
9.2
Service and Facilites
9.4
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Traveler Reviews The Ritz-Carlton, Shenzhen
Number of reviews per page
20
40
Top reviews
yu
Leisure Family
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
All stuff are super nice and helpful. Good location.
Tomer
Business with Partner
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Great hotel great service great location! I will definitely go back!
Shazzasbazzar
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Awesome experience on all counts.
Andy
4.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
空气不流通
Linda
Friends and Family
10.0
/10
Reviewed 40 week(s) ago
Hotels.com verified review
酒店人員友善，房間舒適清潔，地點方便。
Darsha
Leisure with Partner
10.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
Though we waited pretty long for check in, reception staff were kind and helpful in explaining to us and making sure we were comfortable while waiting. Celebrated our anniversary here and the room was nicely prepared by the reception team, appreciate it loads! Disappointed we could not earn loyalty points for this stay though
Athanasios
6.0
/10
Reviewed 45 week(s) ago
Hotels.com verified review
disappointed room was not ready arrived 14:20 pm had to wait an hour over, lobby cafe very small and non-atmosphere feels uncomfortable carpet in the room needs cleaning has visible spots / as usual in China Internet traffic restricted that will become in future maybe the reason why i will stop visiting China can’t work without properly functioning internet
Read More
Rafal
10.0
/10
Reviewed 47 week(s) ago
Hotels.com verified review
Super !!!
Ahmed
10.0
/10
Reviewed 50 week(s) ago
Expedia Group verified review
N/a
Priscilla
Leisure with Partner
8.0
/10
Reviewed 56 week(s) ago
Expedia Group verified review
Hotels in Shenzhen are not really rated at the same level, in terms of stars, as those in many other metropolitan areas. 5-star ratings here seem to be more like 4-star elsewhere. This Ritz had great service but the room itself is not that well maintained.
My biggest gripe is the ventilation in my room (which was upgraded for free to the executive level) was poor. When I entered into the room there was a musty smell. The room was on the warm side throughout the night even though I cranked temperature down to 19C.
Very spacious room and bedroom.
I got the room on Expedia for a good price so overall it was a good stay. Just don’t expect your typical Ritz I guess.
Read More
brad
Leisure with Friends
10.0
/10
Reviewed 58 week(s) ago
Expedia Group verified review
Excellent service
Stephen
Leisure
8.0
/10
Reviewed 66 week(s) ago
Expedia Group verified review
Great service, property and facilities a bit dated.
Judy
Leisure with Partner
10.0
/10
Reviewed 69 week(s) ago
Expedia Group verified review
We had a lovely stay. Will come back again.
Kwan Ming
Friends and Family
4.0
/10
Reviewed 74 week(s) ago
Hotels.com verified review
Excellent customer services, however it’s a shame that the room had a couple of issues. Squeaky bathroom door, faulty TV remote control, the room was dated and the furnitures have seen better days. It would be okay if we were staying at a 3 or 4* hotel but given it was Ritz Carlton, it had really failed to meet our expectations.
Read More
John
Leisure Family
10.0
/10
Reviewed 81 week(s) ago
Expedia Group verified review
Upgraded to free breakfast for two in welcome. Changed room due to air-conditioning was not working.
YAN LUN ALAN
Leisure with Partner
2.0
/10
Reviewed 83 week(s) ago
Expedia Group verified review
The package includes lunch and dinner, it provides lounge access instead with snacks and desserts. It’s tricky and I feel cheated. The blame falls on both Expedia and Ritz Carlton.
Monty
Leisure with Friends
10.0
/10
Reviewed 87 week(s) ago
Expedia Group verified review
Wonderful staffs, nice spa, next to great eating shopping mall
James
Leisure
10.0
/10
Reviewed 89 week(s) ago
Expedia Group verified review
The staff are extremely nice
Ningxiao
Leisure with Children
10.0
/10
Reviewed 93 week(s) ago
Expedia Group verified review
Staff is extremely helpful. They go out of their way to make you feel special.
Joe
Leisure with Children
10.0
/10
Reviewed 94 week(s) ago
Expedia Group verified review
The staffs are friendly and the service is excellent
Number of reviews per page
20
40
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