The Exchange Regency Residence Hotel Managed by HII

Hotels
Exchange Road Corner Meralco Avenue, Ortigas Center, Ortigas Center, Pasig, Metro Manila, Philippines, 1605
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About Accommodation

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Right in the heart of Ortigas, the Exchange Regency Residence Hotel is a four-star hotel with affordable rates. Guests at the hotel can expect access to several corporations based in Ortigas, as well as relaxing facilities like pools, a game room, and children’s play area. It’s the perfect urban retreat.

Main Facilities

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AC
Restaurant
Swimming Pool
Parking
Elevator
WiFi

What Guests Say About Their Stay

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Friendly Staffs (3)
Excellent Service (2)
Safe Accommodation (1)
Spacious Room (2)
8.5
/ 10
Almarea M. J.
I have a safe and comfortable accommodation

Location Info

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Exchange Road Corner Meralco Avenue, Ortigas Center, Ortigas Center, Pasig, Metro Manila, Philippines, 1605
Lobby The Exchange Regency Residence Hotel Managed by HII
Lobby 2 The Exchange Regency Residence Hotel Managed by HII

Discover More About The Exchange Regency Residence Hotel Managed by HII


Right in the heart of Ortigas, the Exchange Regency Residence Hotel is a four-star hotel with affordable rates. Guests at the hotel can expect access to several corporations based in Ortigas, as well as relaxing facilities like pools, a game room, and children’s play area. It’s the perfect urban retreat.

The San Miguel Corporation’s head office is only five minutes away by car. Meanwhile, the Philippine Stock Exchange Center is a five-minute walk away. SM Megamall is a short six-minute drive away.

Guests at the hotel have a choice between a deluxe room, a deluxe premium room, a premier room, and a suite room. Air-conditioning and complimentary WiFi come with all the rooms, as well as a 32-inch LCD TV. A private bathroom with a hot and cold shower and complete bathroom amenities are also part of the room.

Four dining options are available for hungry guests. The Benassi Ristorante Italiano serves heirloom recipes from Massa, Italy. International and local fare is available at Cuisine By Chef & Brewer. Fine Australian wine can be had at The Vinery, while handcrafted coffee is available at Tully’s Cafe.

Business meetings, seminars, banquets, and parties can also be held at the hotel. The meeting room can hold up to 20 people, while the bigger function room can accommodate up to 80 people. A projector screen, sound system, whiteboard, and WiFi connection are part of the amenities offered.

If guests are looking for rest and relaxation, there is an adult and kiddie pool to take a dip in. The game room has a billiard table, and a mini-golf course is also open to guests. More athletic travelers can work out at the Fitness Center or swear it out at the sauna.

All Facilities

Swimming Pool The Exchange Regency Residence Hotel Managed by HII
Swimming Pool
Entertainment Facility The Exchange Regency Residence Hotel Managed by HII
Entertainment Facility
Fitness Center The Exchange Regency Residence Hotel Managed by HII
Fitness Center
Functional Hall The Exchange Regency Residence Hotel Managed by HII
Functional Hall
Lobby The Exchange Regency Residence Hotel Managed by HII
Lobby

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Kitchenette
  • Microwave
  • Minibar
  • Refrigerator
  • Shower
  • TV

Hotel Services

  • Bellhop
  • Concierge
  • Money changer
  • Doorman
  • Front desk
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Newspaper in lobby

Accessibilty

  • Disabled access friendly
  • Accessibility equipment
  • Accessible bathroom
  • Accessible parking
  • Accessible path of travel
  • In-room accessibility
  • Wheelchair accessible

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

General

  • AC
  • Banquet
  • Family room
  • Non-smoking room
  • Smoking area

Public Facilities

  • Parking
  • Elevator
  • Safety deposit box
  • WiFi in public area

Sports and Recreations

  • Billiard
  • Fitness center
  • Game room
  • Mini golf

Things to Do

  • Children play area
  • Fitness center
  • Outdoor pool

Business Facilities

  • Conference room
  • Meeting facilities
  • Projector

Transportation

  • Airport transfer
  • Limited parking

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Connectivity

  • Free WiFi

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the countryLearn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 14:00
Check-out:
12:00 - 12:00

Facility

Swimming Pool closed temporarily from 8-4-2022 to 31-12-2022.

General Check-in Instructions

Deposit Fee: PHP 1000 per night.
Guest Screening Policy: Dear Valued Guest, Greetings from The Exchange Regency Residence Hotel! We are delighted to accommodate you for your upcoming booking. In light of the COVID-19 situation and to protect the health and safety of our employees and guests, we require all our guests to comply with our Community Quarantine (CQ) guidelines. Based on the latest IATF Omnibus Guidelines, only the following guests are allowed to stay at our hotel during Community Quarantine, Alert Level 1 & 2: 1. Distressed Overseas Filipino Workers (OFWs) — refers to any OFW eligible to avail of accommodation assistance from the Overseas Workers Welfare Administration (OWWA) pursuant to relevant OWWA guidelines and issuances; 2. Repatriated OFWs — OFWs who are bound to return to their home country, the Philippines; 3. Other Returning Overseas Filipinos (ROF) — Refers to Filipino citizens who are returning to the Philippines from abroad (OFWs, returning students, J1 visa holders, diplomats, tourists, participants of government programs, dependents, and accompanying foreign spouses of the foregoing); 4. Guests traveling from within the Philippines, requiring personal quarantine; 5. International arriving passengers requiring mandatory quarantine; 6. Returning residents and other APORs (Authorized Persons Outside of Residence) who require accommodation pursuant to their official function or duty; 7. Business guests and participants in essential meetings & social events; 8. Staycation and leisure guests. IMPORTANT INFORMATION FOR QUARANTINE GUESTS: • Kindly read thru the following links for your guidance: o CQ Health and Safety Guidelines: https://www.theexchangeregency.com/health-and-safety • Please also take note that we only accept one person per room and outside deliveries are currently not allowed. A sharing room waiver is available should you wish to still proceed but please be reminded that it is still subject to approval. IMPORTANT INFORMATION FOR STAYCATION AND LEISURE GUESTS: • We only allow fully vaccinated guests (2nd dose must be 14-days before the check-in date). It is required to present your vaccination card upon check-in. • Only one (1) key card will be provided per reservation. • Front Desk counter is located at the Ground Floor of the building and may be accessed through the building’s main entrance. • The Fitness Center, Game Room, Children’s Play Area, Mini-golf Area, and sauna are open from 6 AM - 10 PM. Time of use must be scheduled in advance due to the number of guests allowed at a time (exclusive for registered guests only). Please coordinate your schedule with our Front Desk. • Adult/Kiddie Swimming Pool and Jacuzzi are temporarily closed until further notice. • Visitors are allowed until 10:00 PM only. Should you have any further clarifications, please do let us know how we could assist you. Thank you and we are hoping for your safety and good health. Thank you and stay safe! Best Regards, The Exchange Regency Residence Hotel Reservations Team *This is a system-generated message*
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, Parking, Elevator, WiFi
Check-In / Check-Out Time
14:00 - 14:00 - 12:00 - 12:00

Frequently Asked Questions

What are available facilities at The Exchange Regency Residence Hotel Managed by HII?
There are top facilites at The Exchange Regency Residence Hotel Managed by HII such as AC, Restaurant, Swimming Pool, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Exchange Regency Residence Hotel Managed by HII?
The standard check-in time at The Exchange Regency Residence Hotel Managed by HII is starting from 14:00 - 14:00 while the latest check-out time is at 12:00 - 12:00

More Reviews from Other Guests

Overall Rating & Reviews

From 793 verified guests reviews
8.2
Convenient
Fantastic
184
Very Good
440
Satisfying
62
Average
107
Poor
0
Cleanliness
Comfort
Meal
Location
Service

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friendly staffs (3)
excellent service (2)
safe accommodation (1)
spacious room (2)
great location (6)
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hc
heidi c. s.
Staycation
9.7
/ 10
30 Aug 2022
Had a pleasant stay at the hotel, as always. Frontline officer and other hotel staff were kind and efficient. Thank you and keep up the good works.

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Accommodation's Reply
02 Sep 2022
Dear Ms Heidi, Thank you so much for taking the time to share your experience during your recent stay with us. We are happy to hear that you found our staff kind and efficient. We have shared your feedback with the rest of the team and they are happy knowing that we made your stay exceptional. We can’t wait to have you back with us again soon. Looking forward to your next stay with us. Keep safe and Godspeed, Arvin Raymundo Assistant Front Office Manager
KS
Kyle S. A.
Business
9.1
/ 10
18 Jun 2022
Experienced quite a good stay. Although you will see the age of the hotel due to the vinyl floors getting peeled off a bit, one lamp was not lighting, and mirror and tiles in the bathroom are worn off a bit, it was still a good stay. Apart fr that, aircon works fine, bed is clean. I will still book again.

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Accommodation's Reply
23 Jun 2022
Dear Ms. Abastillas, Thank you so much for taking the time to share your experience during your recent stay with us. We are very happy to hear that you experienced a good stay with us. Our property is approaching it’s 10th year this July and as a proactive gesture, we are currently taking steps to refurbish and update some of the facilities of the property. Looking forward to your next staycation with us. Keep safe and Godspeed, Arvin Raymundo Assistant Front Office Manager
Ailynn A.
6
/ 10
09 Apr 2023
Bad experience. I will not book again in this hotel.

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Accommodation's Reply
11 Apr 2023
Dear Ms. Ailynn, Thank you for taking the time to share your review with us. We exert all efforts to make sure that we provide you and all of our guests with a comfortable and hassle free stay. While we do understand that your stay was not as hassle-free as we would like it to be, please do note that we have House Rules that we abide to and have taken the necessary steps to inform and remind our guests accordingly. Guest Advisory on the No Smoking Policy are placed inside guestrooms. Same reminder with corresponding penalty are also strategically placed in Common Areas, including the Amenity Floor. In as much as we would like to give you a hassle-free stay, our Condominium Corporation had to impose a penalty due to the violation. Sincerely, Arvin Raymundo. Assistant Front Office Manager.
RG
Raymund G.
Staycation
6
/ 10
09 Mar 2022
The air conditioning was terrible and had trouble cooling up the room. There was only two of us. I know it's not a 5-star hotel like other hotels but this is just sub-par. Some motels/inns have even better air conditioning than this. There was a roach on the side table and one was also seen in the comfort room. Another hotel's comfortable rooms are even better than the comfort room here. It's too small and cramped. The toiler is right beside the wall (parallel to it, not away from it). The shower head water sprout can reach the sink even with medium flow. That is how cramped it was. The elevator panel had a film with signage indicating it was being replaced every 30-min. However, the yellowish dark tint makes me believe otherwise. Aside from this, the staff was very accommodating and friendly. The breakfast fee was worth it as well. Tully's serve good food. Overall I give this a 5/10 and will only ever stay again if it's the only option available in Ortigas. Thanks.
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Accommodation's Reply
18 Mar 2022
Dear Mr Raymund, Thank you for taking the time to share your review with us. We are pleased to hear that you found our employees the good that comes with the package satisfactory but saddened to hear that your stay was not as comfortable as you expected it to be. We have different types of rooms suitable for the different needs of our guests. Should our guests prefer a more spacious room, we suggest our Suite which has more leg room. Size of the suite is between 64.5-68.5 sqm. The hotel is also currently taking steps to upgrade its facilities. This has already been factored in this year so we hope that you give us another opportunity by then. Also, as a proactive measure, the hotel is already working closely without a pest control service provider. The hotel has intensified pest treatment to prevent the issue from recurring. As for the elevator panel film, please note that all elevator panels are being sanitized and disinfected and not replaced every 30 minutes. Again, our sincere apologies Mr Raymund. We hope that you would give us another opportunity to be of service to you with the improvements and updates that we have also shared with you. Stay safe and Godspeed, Arvin Raymundo Assistant Front Office Manager
JC
Jennifer C.
5.7
/ 10
18 Nov 2021
A quarantine hotel. Booking did not pushed through.

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Exterior 4 The Exchange Regency Residence Hotel Managed by HII

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