Savoy Hotel Boracay Newcoast

We celebrate my 10years wedding anniversary, very nice and relaxing place. The staff is very approachable and friendly, delicious foods. Godbless you

Special thanks to Savoy Hotel Boracay for the delightful birthday surprise with the cake, balloons, and a warm birthday message.🥰 Your thoughtful gesture made our stay with Savoy Newcoast Boracay truly memorable and special 😊🕺🏼✨

The front office is very nice. The buffet is great and the room is very comfy but above all we love the complimentary sunrise tour, video game and the private beach. Surely we will come back.

Friendly and accommodating staff. Nice place to stay. Limited food selection in the breakfast buffet.

Big room. Breakfast was okay too. Nice view. Will definitely come back.

One of great place to stay in bora, the staff are very accommodating. The place was so clean and the food was so great!

Worst experience: first time it happen to me. I felt discriminated the day we arrived. The receptionist who assists me, treated me differently to the foreigners in front of me. She was so polite and nice and welcoming to the foreigners and when its my turn she talked to me unprofessionally, she's not even smile or look at me in the eye. The other staff give welcome drinks and cold towel to the group of foreigners but for me and my friend they don't even bother to offer. When we reach to our room the balcony was plenty of cigarette ashes and debris from wall paints and rust from metal grills on the top of the balcony. The cushions of balcony chairs are so dirty and with birds poop. The sofa has stain also the bed sheet, pillow case, and curtains. The floor was not vacuum properly. We call the reception to request slippers and the person who we talked to us don't know the etiquette of answering phone calls. She don't even mention her name and talked to us sarcastically. Most of the staff are not welcoming, not smiling or even greeted you. I talk to the assistant manager, cause I really felt uncomfortable. She was so nice and offer us a new room and free massage. We didn't take the free massage. Our second room has a nice view but the water pressure on the shower not that strong. The toilet bowl you have to press the flush button twice stop it from continuous flushing, and also there is water coming out at the back of the fridge and the first night we slept in that room we woke up in the middle of the night because of the loud noise coming from the AC. Savoy cafe: breakfast just so so. First night we ate dinner on Savoy Cafe and they forgot our mango shake order so we decide to cancel it. Then the next day we order again shake and it takes an hour to deliver in the pool. We need to follow up again because they forget it again. I choose Savoy hotel to relax but it turns out a very stressful stay. I work in Hospitality industry for more than 10 years now. And I check in different hotels already and by far this is the first time I feel uncomfortable and unhappy experience. They should trained there staff. Our first room: 6022. Second room: 6059. The only thing we enjoy is the pool.