1. Was asked to pay an additional fee for my son even I already purchased an extra bed. They said an 8yr old is considered an adult as per hotel policy so I will let this slide. 2. Checked in and was given a key card that did not work when we tried to go in to our room! Had to wait for it to be manually unlocked. Worst experience we had. We are tired from all day of fun and just wanted to rest then this happens. 3. The bedroom was so small. When you try to close the door, there is barely enough room for you to squeeze in. The doors are not lapping on the door frame properly which makes it hard to close them. 4. Room is not that clean. Can see dirt on the cabinets and drawers. 5. Pool is nice during the night though and there are a lot of places to eat and a nearby convenience store too. Will not consider to rebook in the future. Would take my money somewhere else.