This is the best hotel in Singkawang! I stayed in the executive room (windows) and I really loved the unique design of the room. However, the best part of my stay was the staff! When there was problem they were very accommodating to my needs for example reschedule because of covid and the cleaning of the room. This hotel has the best staff in all of Singkawang! I highly recommend this hotel!
The vibes, services (kindness) and facility is quite good. I really love the location. But the room cleanliness really need to improve. The room floor felt like are not cleaned yet from the previous guest. I need to clean it in order to get standardized room condition.
They need to improve their cleanliness standard as the toilet room was very stinky and their towel were quite dirty for repeated use. Not only that, their lobby toilet was awful smell. Need a lot of improvement for cleanliness.