Great hospitality and hygiene, new hotel (2019), located just beside the most prominent shopping mall in Pontianak, value for money. just for improvements: many of the important products they offered are not visible easily, such as rapid test antigen, car/driver rentals, etc. Those are very good products, but not informed to the customers.
As usual, I am very satisfied with the room cleanliness and awesome services especially those staffs in the restaurant. They are very welcoming and always ready to help you whenever you need them.
The vibes, services (kindness) and facility is quite good. I really love the location. But the room cleanliness really need to improve. The room floor felt like are not cleaned yet from the previous guest. I need to clean it in order to get standardized room condition.
The room aircon was not cool enough, the ambience too dark, and the room is not soundproof, sound from outside was inconvenient for me to sleep. Hopefully the can make it better for y next visit.