Cititel Hotel Dumai

Hotels
Traveloka Preferred Partner
Jalan Jendral Sudirman No. 429 A Riau Indonesia, Dumai Kota, Dumai, Riau, Indonesia, -28811
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About Accommodation

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Staying at Cititel Hotel Dumai is a good choice when you are visiting Dumai Kota. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi

What Guests Say About Their Stay

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Strategic Location (8)
Friendly Staffs (14)
Clean Room (14)
Excellent Service (1)
9.7
/ 10
Dwi B. P.
The room is good and clean, according to the price. Strategic location. Excellent service, they provide free city shuttle service. The breakfast is also pretty good. Very recommended.

Location Info

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Jalan Jendral Sudirman No. 429 A Riau Indonesia, Dumai Kota, Dumai, Riau, Indonesia, -28811
Lobby Cititel Hotel Dumai
Lobby 2 Cititel Hotel Dumai

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Location


Staying at Cititel Hotel Dumai is a good choice when you are visiting Dumai Kota.

The hotel has a very good location, also near the Pinang Kampai Airport (DUM), which is only 8.09 km away.

This hotel is very easy to find since it is strategically positioned close to public facilities.

About Cititel Hotel Dumai

From business event to corporate gathering, Cititel Hotel Dumai provides complete services and facilities that you and your colleagues need.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Cititel Hotel Dumai.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Cititel Hotel Dumai exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Cititel Hotel Dumai is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Cititel Hotel Dumai is the right place to stay.

All Facilities

Bar, Cafe and Lounge Cititel Hotel Dumai
Bar, Cafe and Lounge
Entertainment Facility Cititel Hotel Dumai
Entertainment Facility
Lobby Cititel Hotel Dumai
Lobby
Exterior Cititel Hotel Dumai
Exterior
Bedroom Cititel Hotel Dumai
Bedroom

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Early Check-in
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late check-out
  • Laundry service
  • Luggage storage
  • Medical service
  • Multilingual staff

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Connecting rooms
  • Family room
  • Heater
  • Non-smoking room
  • Smoking area
  • Smoke-free

In-room Facilities

  • Bathtub
  • Desk
  • Hairdryer
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV

Transportation

  • Airport transfer
  • Area shuttle
  • Secure parking
  • Shopping center shuttle
  • Valet parking

Nearby Facilities

  • ATM/Banking
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Food and Drinks

  • Restaurant with AC
  • Breakfast
  • Buffet breakfast
  • Vegetarian meal

Shuttle Service

  • Cruise shuttle
  • Ferry terminal shuttle
  • Train station pickup
  • Airport transfer

Things to Do

  • TV lounge

Connectivity

  • Free WiFi

Accessibilty

  • Disabled access friendly

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast

Frequently Asked Questions

What are available facilities at Cititel Hotel Dumai?
There are top facilites at Cititel Hotel Dumai such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Cititel Hotel Dumai?
The standard check-in time at Cititel Hotel Dumai is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Cititel Hotel Dumai provide breakfast?
Yes, Cititel Hotel Dumai provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests

Overall Rating & Reviews

From 1,752 verified guests reviews
8.4
Impressive
Fantastic
461
Very Good
977
Satisfying
69
Average
245
Poor
0
Cleanliness
Comfort
Meal
Location
Service

Show reviews that mention...

All
strategic location (8)
friendly staffs (14)
clean room (14)
excellent service (1)
tasty food (8)
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Language
English
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JeJe
Holiday
10
/ 10
09 Apr 2022
I know the bedroom was so tiny, but eventually I we’ve enjoyed because the cleanliness it self. Thank u dor the good breakfast. Oh yup, I hope cititel can bring back the rules that every costumers are allowed to pick the breakfast to their room, once again thanks.
Review photo of Cititel Hotel Dumai from Jessy O.

1 liked this review

Marwin B. S.
This is a private profile
Business
10
/ 10
21 May 2022
The atmosphere of the room is nice and quite comfortable, the problem is that TV broadcasts are limited, let alone TV broadcasts outside of local TV are not fully available, then there is a refrigerator but it cannot be used because there is no electric plug, then the electric plug near the table under the tv is also not there so when you want to use a laptop, you can't ask for a repair.
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Review photo of Cititel Hotel Dumai from Marwin B. S.
Review photo of Cititel Hotel Dumai 2 from Marwin B. S.

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BY
Budi Y.
Staycation
8.5
/ 10
05 Oct 2022
Kamar bersih, wangi, the best
Review photo of Cititel Hotel Dumai from Budi Y.

1 liked this review

IE
Irwan E.
10
/ 10
23 Feb 2024
Review photo of Cititel Hotel Dumai from Irwan E.

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F
Fachrijal
9.7
/ 10
15 Apr 2022
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2 liked this review

Sutiyono
9.1
/ 10
12 Jan 2023
Review photo of Cititel Hotel Dumai from Sutiyono S.
Review photo of Cititel Hotel Dumai 2 from Sutiyono S.
Review photo of Cititel Hotel Dumai 3 from Sutiyono S.
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1 liked this review

di
deny i. p.
8.5
/ 10
07 Jul 2023
Review photo of Cititel Hotel Dumai from Deny I. P.

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BY
Budi Y.
Staycation
8.5
/ 10
07 Jun 2022
Review photo of Cititel Hotel Dumai from Budi Y.
Review photo of Cititel Hotel Dumai 2 from Budi Y.
Review photo of Cititel Hotel Dumai 3 from Budi Y.
Review photo of Cititel Hotel Dumai 4 from Budi Y.

1 liked this review

HR
Hertina R. A. S. S.
6
/ 10
23 Dec 2023
Review photo of Cititel Hotel Dumai from Hertina S.
Review photo of Cititel Hotel Dumai 2 from Hertina S.

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DD
Durlan D.
Holiday
8.5
/ 10
22 Jun 2022
Food is not ready when I check out on 6:00 AM.

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Bedroom 4 Cititel Hotel Dumai

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.