3 Stars Hotels in Tretes, Pasuruan

Kamar hotelnya besar, ketika menginap dihari idul fitri kemarin ada fasilitas makan pagi dan malam sehingga tidak perlu untuk keluar mencari makan lagi. Area parkir besar, dan diatur dengan baik.

This hotel is great for family vacation. We had the room that we reserved (connected rooms). Nice view from the room. Friendly staffs. But there is always room for improvement. The cleanliness and the completeness of the room amenities should be double checked before confirming that the room is ready. The bar/wait staff by the pool/recreation area need to be more active to up-selling the product. The availability of F&B on the menu should be communicated among the F&B staffs and inform the guests when they take the order. Need to have more menu option in the hotel 's restaurant since it was very limited food outlets outside the hotel. Overall, Nice experience, and one of recommended hotel to stay during vacation with family. Thank you.

Service are good. They accommodate our request with pleasure 😌.

Pelayanan staff cukup ramah hanya saja waktu check in tidak terlihat ada bellboy yang bisa bantuin bawa barang sehingga saya tarik aja sendiri trolley nya sampe ke kamar dan balikin lagi ke lobby. Overall fasilitas cukup oke cuma sepertinya kurang maintenance dan terkesan kotor. Kolam renang besar dan ada jacuzzi cuma tidak nyala. Dan yang paling mengganggu adalah terdengar suara musik dari tempat lain mulai dari jam 9 malam sampai sekitar jam 3.30 baru berhenti dan bergantian dengan suara adzan subuh sehingga kami tidak bisa tidur dengan nyenyak. Breakfast juga tidak buffet mungkin karena lagi sepi tapi untuk rasa makanan dan harga cukup bisa diterima. Mungkin masih belum pulih dari masa pandemi sehingga maintenance masih terabaikan.

Suara dari kamar sebelah sangat terdengar.

Bed is not exactly double bed but joined twin bed so the center bed is hard and hurtful, their hospitality services needs improvement a lot, the general service though. The facilities around hotel needs cleaning and maintenance, like the conbloc way was too slippery, I have been reviewed at gmaps, the photos already deleted and can not upload in here.