Genteng Hotels

The lobby and corridor is dark. The staff is not friendly. The bathroom is smelly. The only plus is location in the middle of city.

Impressive! I must admit, I didn't have high expectations when I booked a stay at the Surabaya Suite. However, my experience turned out to be delightfully unexpected, leaving me feeling very happy with my choice. At first glance, the hotel may not appear overly flashy, but its charm lies in its cleanliness and tidiness. The moment I stepped into my room, I was greeted by a spacious room and a huge bathroom. The towels and linens were immaculate, emanating a pleasant fragrance that added to the overall comfort of the stay. One of the highlights of my visit was the breakfast spread. I was pleasantly surprised by the variety of food options available, catering to different tastes and preferences. From local delicacies to international favorites, there was something for everyone to enjoy. Overall, I left the Surabaya suite Hotel feeling thoroughly satisfied with my experience. Despite its unassuming exterior, the hotel exceeded my expectations in every way. I wouldn't hesitate to book a stay here again in the future, and I highly recommend it to anyone looking for a comfortable and enjoyable stay in Surabaya.

I recently had the pleasure of staying at Hotel Aria Centra Surabaya last week, and I must say, it was a delightful experience. From the moment we arrived until our departure, the hotel 's ambiance and service left a lasting impression. First and foremost, I cannot emphasize enough the commendable service provided by the hotel staff. Throughout our stay, they exhibited a remarkable level of friendliness and attentiveness. One aspect that stood out was their willingness to go above and beyond to assist guests. Despite having a substantial amount of luggage due to an event we were attending, the staff graciously helped us transport our belongings to our room. Their constant smiles and willingness to assist, even when we forgot our room key, truly exemplified their dedication to customer satisfaction. It 's these small gestures that make a significant difference in a guest 's experience. The hotel 's location is another highlight. Situated in the heart of Surabaya, it offers easy access to prominent malls and trendy spots in the city. This central location not only adds convenience to the stay but also allows guests to explore the vibrant surroundings with ease. One feature that particularly stood out to me was the hotel 's 24-hour desk service. The availability of assistance round the clock adds a sense of security and convenience, knowing that help is always at hand whenever needed. Regarding dining, while the food at Hotel Aria Centra Surabaya was satisfactory, there 's room for improvement in terms of variety and rotation. During my stay, I noticed that the menu remained relatively unchanged over the course of a few days. However, it 's worth mentioning that the quality of the food was decent, and despite the lack of variety, it didn't disappoint. In conclusion, Hotel Aria Centra Surabaya offers a pleasant and comfortable stay with its friendly staff, convenient location, and round-the-clock service. While there 's slight room for improvement in the dining options, the overall experience at the hotel was highly satisfactory. I would certainly recommend it to anyone looking for a memorable stay in Surabaya.

Awesome, great old skool hotel in central city of Surabaya. Near Delta plaza, Zangrandi ice cream and office tower. Comfy bed and nice bathtub.

Toilet flushing not work properly, dine in table set up for 4 person, my family members is 5 but the staff only watching when I call and asking for 1 chair he online set up 1 chair but no cutlery. No sense at all. Swimming pool also not recommended.