As the winner of World’s Best First Class Airline Lounge and Best Airline Cabin Cleanliness in Skytrax World Airline Awards 2016, Cathay Pacific is a dominant Hong Kong airline headquartered in Chek Lap Kok. The airline is a co-founder of oneworld® alliance. Today, the airline has 90 flight routes in 35 countries across Asia Pacific, Europe, North America, the Middle East, and Africa. Up until today, Cathay Pacific has served its passengers with four flight classes: Economy Class, Premium Economy Class, Business Class, and First Class.
The Cathay Pacific Economy Class offers a convenient flight complete with a seamless check-in experience, friendly flight attendants, and a plethora of facilities, such as a personal compartment to place your phone and drinking glass, an adjustable seat back, a small table for those looking to catch up on work, and in-flight entertainment, such as movies, TV series, and music supported by Studio CX for both short and long-haul flights.
In the Economy Class of a long-haul flight, passengers are served with fours kinds of meal. Opened by salad and followed by a choice of main courses such as chicken and pasta, passengers are also served ice cream for dessert and coffee or tea as accompanying beverage. For short-haul flights, mushroom salad is served as appetizer, a choice of chicken or fish as main course, and mousse cake as dessert. For beverages, passengers can choose between coffee or tea.
Premium Economy passengers can enjoy wider seats, which can also be tilted up to 8 inches. The seats are equipped with a wide calf rest, a footrest, and a headrest to guarantee the passengers’ comfort. In-flight entertainment such as film, TV, and music can be enjoyed through the 10.6-inch screen using the soundproof headphone. Premium Economy Class passengers also receive a free amenity pouch containing socks, a blindfold, earplugs, and a set of toothbrush and toothpaste.
Premium Economy passengers are served a variety of menu, from Chinese delicacies to international cuisines. For example, shrimp salad as appetizer can be combined with beef steak or paccheri. Special ice cream can be the delightful dessert, while coffee and tea are always served as the beverages. On long-haul flights, a breakfast menu is always available. The menu includes an appetizer of fresh fruit cuts and a choice of main course such as a breakfast platter filled with sausages, eggs, and toasts, or seafood. Coffee and tea are served as the beverages.
When flying Business Class, more convenience is guaranteed by the wide seating and greater privacy. The 21-inch seat that can be tilted up to 47 inches and is automatically operated by an electrical system, is equipped with a footrest for total relaxation while flying. A private 15.4-inch screen completed with AVOD also enables an unforgettable in-flight entertainment experience, exclusive for Business Class passengers.
Collaborating with chefs from top restaurants and hotels, Cathay Pacific commits to giving the best meals for its Business Class passengers. Passengers can choose a lighter and healthier menu complete with award-winning wine to make their dining experience onboard a perfect one. A restaurant dinner on a long-haul flight, for instance, can be started with salmon gravlax, roasted Australian tenderloin beef with fourme d’ambert cheese for main course, and fruit cuts and black forest cake as desserts. For beverages, passengers can choose between illy coffee and Jing tea.
Cathay Pacific offers a frequent flyer program known as Marco Polo Club. The program is designed to provide benefits and services for every member in order to enhance their travel experience. The Marco Polo Club program consists of four levels of membership: Green, Silver, Gold, and Diamond. The membership tiers are determined by the members’ traveling frequency. Benefits include extra baggage allowance, access to airport lounges’ main classes, and an easier ticket booking. Marco Polo Club members can also earn points when flying with Cathay Pacific or other oneworld® alliance member airlines and redeem them for various prizes, such as free airline tickets or hotel vouchers.
Besides the Marco Polo Club, Cathay Pacific also offers Asia Miles, which allows passengers to collect points for every trip with Cathay Pacific or its more than 25 airline partners. Points are calculated based on flight distance, although traveling on a higher class cabin will multiply the passengers’ points by a certain percentage up to 150%. Asia Miles points can be redeemed for various things, from access to Cathay Pacific's airport lounge to round-trip tickets from Hong Kong to Los Angeles.
Passengers waiting for their next flight can enjoy the facilities provided in the Cathay Pacific airport lounges, which are available in most routes. In the airport lounge, passengers can enjoy snacks, a la carte menus, a shower, a working corner, or massage services. To access the airport lounge, passengers must be registered as a Marco Polo Club member or use their Asia Miles points.
Please find the check-in time for all Cathay Pacific flights on the table below. Check-in time may vary if your flight is operated by a partner airline. Please check your e-ticket to ensure.
Recommended Check-in Time
Check-in Time Limit
2 hours before departure
1 hour 30 minutes before departure
Online check-in is also available for Cathay Pacific flights. Please follow the steps below.
In general, refunds are permitted for personal reasons (self-cancellation, sickness, pregnancy, or death of a passenger), cancellation/rescheduling by the airline, force majeure, or double booking. However, different airlines have different policies regarding acceptable refund reasons. Please visit Cathay Pacific Refund Policy for a complete information on refund.
You can easily change your flight schedule and itinerary using Easy Reschedule. Some airlines allow changes to date, time, route, and airline, while some only allow changes to date and time.
Please refer to Cathay Pacific Reschedule Terms & Conditions to find the complete guide to rescheduling your flight. If your flight is not eligible for Easy Reschedule, please contact Cathay Pacific directly to reschedule.
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