Air China

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Departure City
...
Destination
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Round-Trip?
Departure Date
19 June 2021
Passenger
1 Adult
Seat Class
Economy

Air China: An Introduction

Air China is China’s only national flag carrier that was established in 1988. With a headquarter in Shunyi District, Beijing, Air China’s flight operations are based at Beijing Capital International Airport. By June 2016, Air China has a fleet of 603 passenger aircraft and freighters of mainly Boeing and Airbus families. In operating its flight service to 377 destinations, Air China offers four types of cabin classes, from Economy Class, Premium Economy Class, Business Class, and First Class.

Air China Seat Class

Economy Class

With a 24-inch (around 86 cm) legroom, passengers in Economy Class can enjoy the flight comfortably. To make the trip more enjoyable, Air China has provided an in-flight entertainment system on each seat, equipped with a pair of headphone. Its content contains audio, TV, games, to newly released movies from the US. Even though there is no amenity kit offered, but the Economy Class passengers still get a pillow and a plastic-wrapped blanket to make sure they have a good rest during the flight.

In-flight Meal

Air China works with 110 catering companies to select the freshest, healthiest, and safest ingredients to provide every passenger with a perfect dining experience. For a long haul flight, Air China will serve tasty dishes and hot porridge for breakfast. Passengers can select all kinds of meat and seafood with rice or noodles. During short trips, passengers can also enjoy the Chinese style baked cake, sandwiches, hamburgers, etc. In addition to that, Air China also prepares various yogurt and fruit to be enjoyed with every meal.

Premium Economy Class

Currently, the Air China’s Premium Economy Class can only be found on three types of long-haul aircraft, which are Boeing 747-8, 777-200, and Airbus A330-300. With 37-inch (around 94 cm) seat pitch, all seats in this cabin are wider than the ones in the Economy Class. During the flight, passengers can also enjoy an in-flight entertainment system, which offers a great selection of movies, audios, and games. Premium Economy Class is currently offered on flights from Beijing to Gatwick London, Dusseldorf, Shanghai, Shenzhen, and Hangzhou.

In-flight Meal

Working together with more than a hundred of catering companies, Air China offers its passengers a balanced diet, focusing on seasonal variations and freshness. Different routes mean the opportunity to sample specially prepared delicacies full of local flavor, from all kinds of meats to seafood, served with rice or noodles. Every meal is also prepared with various yogurt and fruit.

Business Class

All the seats in Business Class cabin are fully flat and angled slightly away from the aisle, so they are considerably more private. Besides a comfortable pillow and blanket, each Business Class passenger will also get an amenity kit by L’Occitane, which contains a toothbrush, toothpaste, eye mask, lip balm, lotion, comb, and earplugs. Once most of the passengers have settled in their seats, the flight attendants will distribute hot towels. For a long haul flight, Air China has also provided a set of pajamas for each of its passenger.

In-flight Meal

For passengers on flights lasting more than an hour and a half and coinciding with meal times (three times a day), Air China has prepared a choice of in-flight meals. For breakfast, Air China offers a western-style Continental Breakfast of pastries and fruit. Meanwhile, for lunch and dinner, passengers can choose from at least three main courses, alongside appetizer, bread, butter, salad, soup, dessert, cheese, and fruit. In addition to that, a variety of snacks is also available between meals.

First Class

If the First Class passengers want to sleep during the flight, a cabin crew will help them recline the seat to a fully flat 180-degree position, lay down a cover, and offer a nice duvet. There is also a quite generous size of a compartment and an in-flight entertainment system with a great selection of movies, audios, TV shows, and games. Each passenger will also get an amenity kit by L’Occitane, which its items are similar to the ones offered in the Business Class. Passengers can also ask for pajamas before they have a nice sleep.

In-flight Meal

The First Class’ in-flight meal service is similar with the one in the Business Class. The breakfast menu offers pastries and fruit, hot porridge, and other Chinese favorites. For lunch and dinner, passengers can choose from at least three main courses, alongside appetizer, bread, butter, salad, soup, dessert, cheese, and fruit. Passengers can also enjoy fine wines from Chateaux in France. Air China has worked together with certified French wine tasters to carefully select more than 200 fine wines from around the world.

Air China Privilege Programs

PhoenixMiles

Together with Air China System carriers including Shenzhen Airlines, Shandong Airlines, Air Macau, Dalian Airlines, Inner Mongolia Airlines, and Tibet Airlines, Air China has conceived a frequent flyer program called PhoenixMiles. In addition to taking flights, passengers can also earn mileage when using the services of Air China’s partner hotels, car hire companies, or banking corporations. Accumulated mileage can be redeemed for free trips, free class upgrade, and other beneficial rewards. There are at least three membership tier levels offered by PhoenixMiles, which are Silver, Gold, and Platinum.

Airport Lounge

Air China Airport Lounge is located at Terminal 3 in the Beijing Capital International Airport. There are two kinds of airport lounges in Terminal 3, which are First and Business Class lounges for both domestic and international flights. These lounges have been provided with VIP areas, smoking rooms, dining areas, an entertainment center, internet stations, rooms for rest and relaxation, conference rooms, and other facilities. However, access to Air China Airport Lounge is only available for its First and Business Class passengers, as well as PhoenixMiles VIP members and Star Alliance Gold card holders.

Air China Fleet

Boeing 747-400

Seat class:

  • Economy
  • Business
  • First

Seat layout:

  • 3-4-3 (Economy)
  • 2-2 (Business)
  • 1-2-1 (First)

Seat pitch:

  • 31 inches (Economy)
  • 60 inches (Business)
  • 80 inches (First)

In-flight entertainment:

Available


WiFi:

Not Available


Power/USB port:

Available

Boeing 777-300ER

Seat class:

  • Economy
  • Business
  • First

Seat layout:

  • 3-3-3 (Economy)
  • 2-2-2 (Business)
  • 1-2-1 (First)

Seat pitch:

  • 32 inches (Economy)
  • 60 inches (Business)
  • 83 inches (First)

In-flight entertainment:

Available


WiFi:

Available


Power/USB port:

Available

Boeing 787-9

Seat class:

  • Economy
  • Premium Economy
  • Business

Seat layout:

  • 3-3-3 (Economy)
  • 3-3-3 (Premium Economy)
  • 2-2-2 (Business)

Seat pitch:

  • 31 inches (Economy)
  • 36 inches (Premium Economy)
  • 60 inches (Business)

In-flight entertainment:

Available


WiFi:

Not Available


Power/USB port:

Available

Air China In-flight Crew

The Air China’s flight attendant uniform is dominated with a red color, which is consistent with the visual identity of the airline. It features a long sleeve red blazer and a knee-length red skirt. They also wear a hat with Air China logo embroidered on the front side. To complete the look, Air China’s flight attendants wear a scarf around their neck and a pair of black pump shoes. Even though it may look very simple, but it is the simplicity that makes the flight attendants look elegant and sophisticated.

Air China Passenger Policy

Infant Passenger Policy (0-2 Years Old)

  • For safety reasons, an infant who is less than 14 days old or a premature infant who is less than 90 days old will not be accepted for carriage.
  • An infant who is 14 days to two years old must be accompanied by an adult who has attained the age of 18 during travel.
  • Air China provides a safety belt for the infant.
  • Request for infant service must be made at the time of booking.
  • The fare for an infant under the age of two on the day of travel is 10% of the normal adult fare, and no seat is provided for the infant.
  • For a weight-based system, the free baggage allowance is 10 kg and cannot exceed 100 x 60 x 40 cm.
  • For a piece-based system, the free baggage allowance is one piece, with a maximum weight of 23 kg.

Child Passenger Policy (2-12 Years Old)

  • Unaccompanied Minor (UM) refers to children between the ages of five and 12 who come on board without being accompanied by an adult.
  • Air China will provide an UM with a small hanging bag which can help the child keep all travel documents and boarding passes.
  • The child needs to hold the valid ID used at the time of ticket purchase and the “Request for UM Service”.
  • Air China’s ground service staff will help the child with check-in, customs clearance, security check and baggage check, and accompany him or her while waiting for boarding.
  • After boarding, the ground service staff will hand over the child to flight attendants.

Pregnant Passenger Policy

  • Under 32 weeks of pregnancy: pregnant women can travel as a regular passenger.
  • Between 32 weeks and 35 weeks of pregnancy: pregnant women are required to present a Certificate of Diagnosis issued by a doctor within seven days prior to departure.
  • Over 35 weeks pregnancy: passenger will not be permitted to board.
  • Women who are still within 14 days of delivery are not permitted to board.

Disabled Passenger Policy

  • Air China provides wheelchairs for use in the aisles of the cabin for passengers who are completely immobile.
  • If the passenger cannot sit in an upright position in the seat during the entire flight, they can request a Stretcher Passenger (STCR) service.
  • Reservation for the wheelchair cabin and STCR services must be made at any of the ticketing offices before the flight departure.
  • For safety reasons, the stretcher passenger must be accompanied by at least one adult passenger who has attained the age of 18 or a medical assistant.
  • Only one stretcher passenger can be accepted for carriage on each flight.

Air China Check-in Time

Please find the check-in time for all Air China flights on the table below. Check-in time may vary if your flight is operated by a partner airline. Please check your e-ticket to ensure.

Flight Route

Recommended Check-in Time

Check-in Time Limit

Domestic

1 hour before departure

45 minutes before departure

International

2 hours before departure

1 hour before departure

Air China Online Check-in

Online check-in is also available for Air China flights. Please follow the steps below.

  1. Go to Air China web check-in page
  2. Enter your booking code, or other booking details, as instructed
  3. Complete your check-in details
  4. Save and/or print your boarding pass

Air China Refund Policy

In general, refunds are permitted for personal reasons (self-cancellation, sickness, pregnancy, or death of a passenger), cancellation/rescheduling by the airline, force majeure, or double booking. However, different airlines have different policies regarding acceptable refund reasons. Please visit Air China Refund Policy for a complete information on refund.

Air China Reschedule Policy

You can easily change your flight schedule and itinerary using Easy Reschedule. Some airlines allow changes to date, time, route, and airline, while some only allow changes to date and time. Please refer to Air China Reschedule Terms & Conditions to find the complete guide to rescheduling your flight. If your flight is not eligible for Easy Reschedule, please contact Air China directly to reschedule.

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