Apartment in Kamputhaw

All employees and staff in this hotel are very accommodating and friendly. Likewise, rooms are clean and fragrant! Kudos! ❤.

Room is clean. Staff are all friendly. The pool is a jacuzzi type but still a good place to cool one’s body. Breakfast is yummy though not a lot of choices. Overall I had a happy stay and I will book here again soon.

I had the most amazing stay at Pillows Hotel I feel the warmth welcome of the staff, it is so affordable with free breakfast.

I had an overall good stay. The room was clean and big considering the price. There is a 7-11 right next door and the Ayala Center Mall is just one street away. There are also taxis outside available. Note that room cleaning service is available upon request and the WiFi was down when I was there. No toiletries except for soap and shampoo/body wash dispensers. This is understandable given this is a budget hotel.

The property is too old and not maintained.

Is there anyone that I can talk to about getting a compensation for our relocation. Aside from having too much hassle with doing follow ups on your customer service. I found red doors room cheaper than what I paid for the hotel that I'm supposed to be in which is Capital Suites. I'm not satisfed with your service specially that I was advised late that this hotel is nit operating given that it's still in your options of hotels.

I guess you get what you paid for? Well the hotel is nice but I would say the only pros that stood out to me was their friendly staff. I asked for a double bed because it was just only me staying for the night but they said they don't have it anymore. What they did was put together the 2 twin bed. Which was a bit eye sore. Aircon window is damaged too. Breakfast selection was meh.

1) I asked for a room that doesn't have adjoining room but still they gave me the same 🙄. 2) there's no hotel room sleepers 🥺

Awesome as always. Will be back