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Le Eminence Puncak Hotel Convention & Resort
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Le Eminence Puncak Hotel Convention & Resort
All-star Accommodation
8.6
/10
Very Good
12,408 reviews
What Guests Say About Their Stay
Staff Friendliness (258)
Room Space (241)
Ambiance (237)
Bedroom (233)
ekasari
9.4
/ 10
Nice staycation with family, love the place and the voice of the river ambience is so good, staff all so friendly and nice, tasty food and I have nothing to complain 😊great service
martha c.
8.5
/ 10
It was fun! Both of my kids were really really excited and happy. Great view, clean, and helpful staff. I hope they can make a warm water swimming pool. Thanks Le Eminence!
Teddy I.
9.4
/ 10
Perfect for couples or families, holiday or just staycation. Very friendly staffs. Few things need to get extra attention: 1. Drainage in shower and sink clogged (room 937) 2. Cleanliness in public area such as swimming pool and hallway. 3. There was no hand towels.
Erick A.
9.4
/ 10
Loved it so much, especially the hospitality of the staff (front liner, parking service staff/ mas Aris, receptionist, house keeper, etc). Easy to find the location of this hotel, parking area quite crowded especially in the peak season or weekend, but staff always happy to help us to arrange our car start from coming up to check out pickup our stuffs in the room, up to loading all of it into my car. Restaurant quite crowded in the breakfast time (around 0800-0930) but all the foods provided well and always top up by restaurant staffs. The room also very clean and comfort, completing with balcony with natural view to the river and mountain view. My son really loved to wasting his relax time in bath tube with warm water. We are very enjoy while staying in Le Eminence hotel, all outdoor facilities very nice to spend my time with family. Our favorite spot is in the roof top restaurant, it's very nice place. My suggestion from our 2 days experience in this hotel is it would be better if Le Eminence can consider to provide warm water in their Adult pool especially in the very cold weather in Cipanas. Last but not least, we really enjoy out staycation in this hotel, wish can back soonest. Thank you
Emilia N.
9.4
/ 10
I love the scenery and the view from my room balcony. I could hear the sound of the river all the way to the 9th floor. It was the most beautiful sound of the nature. I slept really really well. Wish I could have stayed longer. And the staff members were really helpful with giving my husband a slice of cake as his birthday surprise. The front office manager even personally wrote us a birthday and welcoming note. Thank you
In the Area
See Map
Jalan Hanjawar No. 19, Ciloto, Puncak, Cipanas, Puncak, Jawa Barat, Indonesia, 43253
Near shopping area
Pelabuhan Feri Batam Centre
139 m
Mega Mall Batam Centre
220 m
National Polytechnic of Batam
1.28 km
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Highlights at This Property
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Most loved by Family with children
Direct Mountain View
24-Hour Receptionist Service
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Available Room Types in Le Eminence Puncak Hotel Convention & Resort
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What's around Le Eminence Puncak Hotel Convention & Resort
Discover More Places
Jalan Hanjawar No. 19, Ciloto, Puncak, Cipanas, Puncak, Jawa Barat, Indonesia, 43253
Near shopping area
Close to Mega Mall Batam Centre
Nearby Places
Mega Mall Batam Centre
Shop & Gifts
220 m
Sekolah Islam Terpadu Tunas Cendekia
Education
1.07 km
OCEAN OPTICAL
Public Service
1.50 km
Terminal Jodoh
Transportation Hub
5.92 km
Popular in the Area
Transportation Hub
Pelabuhan Feri Batam Centre
139 m
Entertainment/Attraction
Mega Mall Batam Centre
220 m
Others
National Polytechnic of Batam
1.28 km
Distances shown are based on straight line distances. Actual travel distances may vary.
Discover More About Le Eminence Puncak Hotel Convention & Resort
note: hotel was previously named Le Eminence Hotel Convention & Resort Ciloto - Puncak
Location
Le Eminence Puncak Hotel Convention & Resort is a hotel in a good neighborhood, which is located at Cipanas.
About Le Eminence Puncak Hotel Convention & Resort
Whether you are planning an event or other special occasions, Le Eminence Puncak Hotel Convention & Resort is a great choice for you with a large and well-equipped function room to suit your requirements.
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Le Eminence Puncak Hotel Convention & Resort.
Le Eminence Puncak Hotel Convention & Resort is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.
From business event to corporate gathering, Le Eminence Puncak Hotel Convention & Resort provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Le Eminence Puncak Hotel Convention & Resort, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Le Eminence Puncak Hotel Convention & Resort is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Le Eminence Puncak Hotel Convention & Resort exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Le Eminence Puncak Hotel Convention & Resort is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Le Eminence Puncak Hotel Convention & Resort.
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All facilities in Le Eminence Puncak Hotel Convention & Resort
Bar, Cafe and Lounge
Swimming Pool
Entertainment Facility
Fitness Center
Lobby
Food and Drinks
- A la carte breakfast
- A la carte dinner
- A la carte lunch
- Breakfast
- Breakfast and dinner
- Breakfast and lunch
- Buffet breakfast
- Breakfast served to the table
- Breakfast (surcharge)
- Cafe
- Dining area
- Poolside bar
- Set menu dinner
- Vegetarian meal
Hotel Services
- Bellhop
- Welcoming drinks
- Concierge
- Doorman
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Multilingual staff
- Newspaper in lobby
- Newspaper
- Wedding service
Public Facilities
- Parking
- Coffee/tea in lobby
- Coffee shop
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
In-room Facilities
- Bathrobe
- Bathtub
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Separate shower and tub
- Shower
- TV
Things to Do
- Children play area
- Fitness center
- Garden
- Karaoke
- Massage
- Outdoor facilities
- Outdoor pool
- Sauna
- Spa
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Non-smoking room
- Swimming pool
- Recreation room
- Smoking area
Business Facilities
- Business center
- Business facilities
- Conference room
- Meeting facilities
- Photocopier
- Projector
- Theatre/auditorium
Accessibilty
- Accessible bathroom
- Disabled access friendly
- Braille or raised signage
- Wheelchair accessible
Nearby Facilities
- ATM/Banking
- Laundry
- Shops
- Supermarket
Transportation
- Limited parking
- Secure parking
- Valet parking
Sports and Recreations
- Fitness center
- Horse riding
Family-friendly Facilities
- Children pool
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Le Eminence Puncak Hotel Convention & Resort
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
General Check-in Instructions
Harap membawa bukti konfirmasi voucher pemesanan dari traveloka agar memperlancar perjalanan and menuju hotel kami.
Pihak hotel tidak menyediakan area untuk parkir kendaran minibus dan bus .Untuk kendaraan minibus dan bus hanya berlaku Drop-off dan pick-up.
Pihak hotel tidak menyediakan area untuk parkir kendaran minibus dan bus .Untuk kendaraan minibus dan bus hanya berlaku Drop-off dan pick-up.
Deposit
Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Distance to Downtown | 139 m |
Popular in the Area | Pelabuhan Feri Batam Centre, Mega Mall Batam Centre, National Polytechnic of Batam |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Le Eminence Puncak Hotel Convention & Resort | 379 |
Number of floors in Le Eminence Puncak Hotel Convention & Resort | 15 |
Another facilities in Le Eminence Puncak Hotel Convention & Resort | A la carte breakfast, A la carte dinner, A la carte lunch, Breakfast, Breakfast and dinner |
Nearby point of interest | Mega Mall Batam Centre, Sekolah Islam Terpadu Tunas Cendekia, OCEAN OPTICAL |
Frequently asked question in Le Eminence Puncak Hotel Convention & Resort
What are available facilities at Le Eminence Puncak Hotel Convention & Resort?
There are top facilites at Le Eminence Puncak Hotel Convention & Resort such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Le Eminence Puncak Hotel Convention & Resort?
The standard check-in time at Le Eminence Puncak Hotel Convention & Resort is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Le Eminence Puncak Hotel Convention & Resort provide breakfast?
Yes, Le Eminence Puncak Hotel Convention & Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Le Eminence Puncak Hotel Convention & Resort
Traveloka (12,408)
8.6
Very Good
From 12,408 reviews
Provided by travelers on
Cleanliness
8.8
Room Comfort
8.9
Meal
8.3
Location
8.8
Service and Facilites
8.8
People often mention about Le Eminence Puncak Hotel Convention & Resort
All
Staff Friendliness (220)
Room Space (209)
Ambiance (203)
Hotel Area (203)
Bedroom (200)
Surroundings (195)
Family Friendly (193)
Bathroom (190)
Activity Option (176)
Taste (158)
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Traveler Reviews Le Eminence Puncak Hotel Convention & Resort
Number of reviews per page
20
40
Customer reviews
L***a
Staycation
10.0
/10
Reviewed 1 day(s) ago
We arrived in the afternoon. There is a cafe on the roof top of the hotel, sitting there feels the cold air with the fog covering it. Order a hot drink and snacks. From the balcony of the room you can see a large garden, a hilltop and a river flowing with the sound of gurgling water. There is also a Bebek Tepi Sawah restaurant around the hotel. The hotel staff is friendly, the room is clean. It's just that when sleeping at night there is no choice of dim lights that don't dazzle the eyes. In the morning the air is fresh, we walk around the garden, stop for a moment to soak our feet in the river water .. fun. Another time I want to go back there.
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J***h
10.0
/10
Reviewed 3 day(s) ago
Nice place to staycation,
Fresh air,
Close to dining places
Kids Friendly
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FH
Fajar H.
Leisure
10.0
/10
Reviewed 1 week(s) ago
all hotel staff are friendly & the service is very good. The only thing lacking is the wifi & smart tv signal is very slow, in the future so that the wifi & tv signal will not be slow anymore. For breakfast it is relatively delicious, there is something lacking when my wife & I had salted fish fried rice for breakfast on May 30, 2025, the rice was hard & not very tasty. For the view, it is very good from inside the room & outside the room, the facilities for children to play are also complete & good.
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3 people find it helpful
Ario W.
9.1
/10
Reviewed 1 week(s) ago
The atmosphere is still the same as when we first stayed, very cozy and pleasant. Hopefully the facilities and services will continue to be maintained in the future. Special thanks to Mas Tanu for helping a lot. 👍
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2 people find it helpful
g***a
Leisure
9.7
/10
Reviewed 2 week(s) ago
The view and air are so fresh, you can get a free photo plus frame. The bathtub is amazing, but the fried rice is bland and the glass shower door is hard to close properly.
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Aris S.
Staycation
9.4
/10
Reviewed 2 week(s) ago
first experience staying at le eminance..fun, exciting and adequate facilities
adequate
adequate, it feels a bit lacking if only 1 day
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A***d
10.0
/10
Reviewed 2 week(s) ago
very satisfied and impressive.
God willing, if I have the fortune, I will come back again.. Amen. Thank you, le eminencen
Amen
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AS
Annisa S.
Leisure
9.6
/10
Reviewed 2 week(s) ago
Everything is good, but the price of the food is not really worth it. I had an interesting experience, I left something behind and the item was sent immediately.
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3 people find it helpful
AW
Ayu W.
9.7
/10
Reviewed 2 week(s) ago
Clean rooms are all fun
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s***a
Leisure
10.0
/10
Reviewed 3 week(s) ago
Anyway, this is the umpteenth time I've stayed here, hopefully I can stay here again in the future.
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H***n
Leisure
10.0
/10
Reviewed 3 week(s) ago
A magnificent hotel with beautiful mountain views, complete facilities for both adults such as spa and gym, as well as for children such as go-cart, archery, rice field tracking and can play in the river. The rooms are spacious, the equipment is complete
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2 people find it helpful
D***n
Staycation
10.0
/10
Reviewed 3 week(s) ago
second time staying here, the air is very cool. in the morning there is fog in front of the room balcony. plus get free photos & frames😍
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2 people find it helpful
RJ
RETNI J.
Staycation
10.0
/10
Reviewed 4 week(s) ago
the hotel staff is friendly and i like the hotel atmosphere because there is a river. next time maybe i can stay again at le emince..
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1 people find it helpful
L***y
Leisure
9.7
/10
Reviewed 4 week(s) ago
It's so cool. All the staff are super friendly, the view is amazing.
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F***y
Leisure
6.7
/10
Reviewed 4 week(s) ago
Just be honest with the room description. If we can choose single/twin, make sure we can use the option, not just a description. Kind of shocking experience with a 5-star hotel, never expected that we sleep in a twin bedroom with an infant. But, we got a great experience with the hotel surrounding 👍👍.
2 people find it helpful
t***y
9.1
/10
Reviewed 4 week(s) ago
Great hotel. Facility especially a Masjid. 👍👍👍👍
2 people find it helpful
M***a
8.5
/10
Reviewed 4 week(s) ago
Overall, it's okay for the price, so it's my favorite hotel every time I go to Puncak.
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1 people find it helpful
PH
Peni H.
Leisure
10.0
/10
Reviewed 4 week(s) ago
very comfortable, friendly staff, one of the recommended hotels in Puncak, Best....
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1 people find it helpful
NR
Nurdzikri R.
Staycation
9.4
/10
Reviewed 5 week(s) ago
Wow, the hotel is really nice, the service and location are very good, cool, friendly, keep up the good work.
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M***n
Staycation
9.4
/10
Reviewed 5 week(s) ago
Exotic place, all staff are friendly, facilities are ok. Only the food is sooooo expensive
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+2
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Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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