Hotel Grand Pinus Berastagi

Hotels
Preferred Partner
8.2
/10
Very Good
275 reviews
In the Area
See Map
Jl Letjend Jamin Ginting Desa Lau Gumba Berastagi Kab Karo Sumatera Utara, Berastagi, Karo, Sumatra Utara, Indonesia, 22156
Near recreation spot
Siallagain Port
753 m
Stone Chairs
811 m
Kantor Pos Ambarita
1.11 km
King Sidabutar's Tomb
811 m
Kantor Pos Ambarita
1.11 km

Main Facilities

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24-Hour Front Desk
Parking
WiFi
Hotel Grand Pinus Berastagi is a hotel in a good neighborhood, which is located at Berastagi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Hotel Grand Pinus Berastagi

Discover More Places
Jl Letjend Jamin Ginting Desa Lau Gumba Berastagi Kab Karo Sumatera Utara, Berastagi, Karo, Sumatra Utara, Indonesia, 22156
Near recreation spot

Nearby Places

King Sidabutar's Tomb
Sight & Landmark
811 m
Kantor Pos Ambarita
Business
1.11 km

Popular in the Area

Transportation Hub

Siallagain Port
753 m

Entertainment/Attraction

Stone Chairs
811 m

Others

Kantor Pos Ambarita
1.11 km
Distances shown are based on straight line distances. Actual travel distances may vary.

Discover More About Hotel Grand Pinus Berastagi

Location


Hotel Grand Pinus Berastagi is a hotel in a good neighborhood, which is located at Berastagi.

About Hotel Grand Pinus Berastagi

Not only located within easy reach of various places of interests for your adventure, but staying at Hotel Grand Pinus Berastagi will also give you a pleasant stay.

Hotel Grand Pinus Berastagi is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

For you, travelers who wish to travel comfortably on a budget, Hotel Grand Pinus Berastagi is the perfect place to stay that provides decent facilities as well as great services.

Have fun with various entertaining facilities for you and the whole family at Hotel Grand Pinus Berastagi, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Hotel Grand Pinus Berastagi is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Hotel Grand Pinus Berastagi is suitable for you who value privacy during your stay.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Hotel Grand Pinus Berastagi is a hotel with great comfort and excellent service according to most hotel's guests.

Hotel Grand Pinus Berastagi is a wise choice for travelers visiting Berastagi.

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All facilities in Hotel Grand Pinus Berastagi

Lobby
Accommodation Services
Exterior
Bedroom
Others

In-room Facilities

  • Cable TV
  • Desk
  • Shower
  • TV

Public Facilities

  • Parking
  • Room service
  • WiFi in public area

Hotel Services

  • Front desk
  • 24-hour Receptionist
  • Limited hours room service

Connectivity

  • Free WiFi

General

  • Terrace

Accommodation Policy & General Information in Hotel Grand Pinus Berastagi

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Information

Popular Facilities
24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Distance to Downtown
753 m
Popular in the Area
Siallagain Port, Stone Chairs, Kantor Pos Ambarita
Available rooms at Hotel Grand Pinus Berastagi
18
Number of floors in Hotel Grand Pinus Berastagi
2
Another facilities in Hotel Grand Pinus Berastagi
Cable TV, Desk, Shower, TV, Room service
Nearby point of interest
King Sidabutar's Tomb, Kantor Pos Ambarita

Frequently asked question in Hotel Grand Pinus Berastagi

What are available facilities at Hotel Grand Pinus Berastagi?
There are top facilites at Hotel Grand Pinus Berastagi such as 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Grand Pinus Berastagi?
The standard check-in time at Hotel Grand Pinus Berastagi is starting from From 14:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests in Hotel Grand Pinus Berastagi

8.2
Very Good
From 275 reviews
Provided by travelers on
Cleanliness

8.0

Room Comfort

8.2

Meal

8.0

Location

8.2

Service and Facilites

8.2

People often mention about Hotel Grand Pinus Berastagi
All
Ambiance (9)
Bedroom (9)
Bathroom (9)
Surroundings (8)
Accessibility (8)
Soundproof (8)
Staff Friendliness (7)
Room Space (7)
Distance to City Center (6)
Hotel Area (6)
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Traveler Reviews Hotel Grand Pinus Berastagi

Number of reviews per page
20
40
Customer reviews
Y***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
The price is quite affordable and the location is close to the city center.
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1 people find it helpful
Accommodation's Reply
19 May 2025
Thank you for your visit, we are happy to provide comfortable and affordable accommodation.
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g***e
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The staff is friendly. Suggestion, provide a kettle in each room.
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1 people find it helpful
Accommodation's Reply
19 May 2025
Thank you for staying with us, your feedback is very valuable to us.
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N***u
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
OK, very good and very nice. Come again later.
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2 people find it helpful
Accommodation's Reply
19 May 2025
We are glad that you enjoyed your stay at Hotel Grand Pinus, see you on another occasion.
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riky a.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.1
/10
Reviewed 7 week(s) ago
The hotel staff is nice and helpful, but the soundproofing is very limited, so you can hear activities from outside such as the sound of hammering, the sound of the water pump turning on, and so on, but everything else is okay.
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1 people find it helpful
Accommodation's Reply
19 May 2025
Thank you Mr. Riky for staying at the Grand Pinus Hotel. Thank you for your input for our improvements.
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M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.7
/10
Reviewed 8 week(s) ago
The water heater doesn't turn on, the water is dirty.
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M***D
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.0
/10
Reviewed 9 week(s) ago
The rooms were overpriced. Not worth it. The parking was limited and not safe. I've parked beside the management office and my car tire was flattened. The hot water was not functioning. Our request to change rooms was also not being entertained. Please avoid this hotel.
1 people find it helpful
D***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.2
/10
Reviewed 10 week(s) ago
The staff is friendly and nice, it's just that the bathroom smells and there were a lot of flies when we stayed. The breakfast menu is delicious. If you stay for 1 night, it's okay.
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Accommodation's Reply
09 Apr 2025
Thank you for staying at Hotel Grand Pinus Berastagi. Your input is very valuable and becomes our improvement.
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S***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 10 week(s) ago
Staff was very friendly, price vs room 👍, recommended.
2 people find it helpful
Accommodation's Reply
09 Apr 2025
Thank you for staying at Hotel Grand Pinus. We always strive to provide clean and comfortable accommodation at affordable prices. See you next time.
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Timotius l.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
The place is clean and the mattress is soft
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2 people find it helpful
Accommodation's Reply
27 Feb 2025
Thank you, we are glad that Mr. Timotius enjoyed his stay at the Grand Pinus Hotel, see you on another occasion, Sir.
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M***D
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
Good stay and wonderful view and breeze
1 people find it helpful
Accommodation's Reply
27 Feb 2025
Thak you for staying at Hotel Grand Pinus. Till we meet you again Sir.
Irwan D. T. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.3
/10
Reviewed 20 week(s) ago
Hot water for bathing is not working.
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2 people find it helpful
Accommodation's Reply
22 Jan 2025
We apologize for the inconvenience, our staff is happy to help if you report the problem you are facing at another time.
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d***u
icon-origin-TRAVELOKA
8.2
/10
Reviewed 22 week(s) ago
The place is nice, the atmosphere is also nice, but the road to the hotel is a bit bad.
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3 people find it helpful
Accommodation's Reply
22 Jan 2025
We are glad you enjoyed your stay at Grand Pinus. See you next time.
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Rudi C.
icon-origin-TRAVELOKA
8.0
/10
Reviewed 22 week(s) ago
The blanket smells a bit unpleasant, like it hasn't been changed.
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3 people find it helpful
Accommodation's Reply
22 Jan 2025
Thank you for your input, Mr. Rudi, it will be an improvement for us. See you on another occasion.
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L***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 23 week(s) ago
the staff is friendly. there is hot water. the blanket is thin and torn at the edges. there is no telephone in the room so if you need anything you have to go down and ask the receptionist.
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1 people find it helpful
Accommodation's Reply
22 Jan 2025
Thank you ma'am, your input will be an improvement for us. See you again.
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T***q
icon-origin-TRAVELOKA
10.0
/10
Reviewed 30 week(s) ago
It's nice and fits the budget, the hot water is ready at any time, no need to wait in the morning. The room is comfortable
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1 people find it helpful
Accommodation's Reply
19 Nov 2024
Thank you Mr. T for visiting Hotel Grand Pinus. We are glad that you enjoyed your stay at Hotel Grand Pinus. We always strive to provide comfortable accommodation at affordable prices for our customers.
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d***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 31 week(s) ago
Satisfied, Comfortable, Clean place, Suitable for family vacation accommodation. The price is worth it with the facilities
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Accommodation's Reply
12 Nov 2024
Thank you for your testimonial, we are happy to provide affordable accommodation with good quality. See you on another occasion.
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Frendy C.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 38 week(s) ago
Favorite if you go to Brastagi. Hopefully the service will remain like this.
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1 people find it helpful
Accommodation's Reply
24 Sep 2024
Thank you, Brother Frendy, for your review. See you again on another occasion.
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A***e
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 43 week(s) ago
It's quite comfortable, minus the entrance is a bit destroyed.
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6 people find it helpful
Ichsan H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.6
/10
Reviewed 48 week(s) ago
I upgraded to the most expensive room, to 980,000 per night, stayed two nights, which should be up to the standard of a star hotel room. Rooms without TV broadcasts, bathroom hot water is problematic, no minibar and coffee/tea equipment or water heater, no breakfast, mattresses on the 2nd floor are placed on the floor, towels have to be asked for every day. In the rain, the balcony chairs got wet and the most unsafe thing was the uneven stairs and room floor. My son tripped several times.
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6 people find it helpful
Accommodation's Reply
01 Aug 2024
Thank you for the review, Mr. Ichsan. Based on our notes, Mr. Ichan requested a room upgrade from the deluxe type to the villa type on Saturday with a room rate of 800 thousand and on Sunday with a rate of 600 thousand. One of the advantages of our Villa Level rooms is that they can accommodate large families of 5-8 people, at prices that are still economical when compared to booking 3 or 4 separate rooms. However, your input will be our concern for improving services and facilities at the Grand Pinus Hotel. Regards.
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i***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 51 week(s) ago
Good but far stronger
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Accommodation's Reply
25 Jun 2024
Thank you for staying at the Grand Pinus Hotel, see you next time Sir/Ma'am.
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Number of reviews per page
20
40

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