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The Upper House
Hotels
9.6
/10
Exceptional
436 reviews
What Guests Say About Their Stay
Amir
10.0
/ 10
True luxury experience. The staff is very professional and helpful, and makes the guest feel very welcome from the moment entering the hotel. The room is spacious with very beautiful interior design, excellent amenities, and a great view.
Annette
10.0
/ 10
I have stayed in lots of amazing hotels over the years mainly through business but this tops it. Gorgeous room, amazing service, restaurant in hotel has incredible food, in room massage and location means you can pretty much walk most places. I loved it. If you get the chance then book it.
Verified traveler
10.0
/ 10
Another fantastic stay at this fabulous hotel. One of my favourite hotels to visit.
In the Area
See Map
Pacific Place, 88 Queensway, Central, Central And Western District, Hong Kong, Hong Kong Island
Di sekitar fasilitas umum
Masjid Agung An-Nur
557 m
Mall Pekanbaru
1.28 km
Mutiara Travel Pekanbaru
2.94 km
SMA Al Azhar Syifa Budi Pekanbaru II
522 m
Masjid Agung An-Nur
557 m
Natasha Skin Care
983 m
Bandar Udara Internasional Sultan Syarif Kasim II (PKU)
6.86 km
Main Facilities
Read More
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Read More
Available Room Types in The Upper House
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What's around The Upper House
Discover More Places
Pacific Place, 88 Queensway, Central, Central And Western District, Hong Kong, Hong Kong Island
Di sekitar fasilitas umum
Dekat tempat rekreasi
Di Sekitar Properti
SMA Al Azhar Syifa Budi Pekanbaru II
Pendidikan
522 m
Masjid Agung An-Nur
Tempat Suci & Religius
557 m
Natasha Skin Care
Layanan Publik
983 m
Bandar Udara Internasional Sultan Syarif Kasim II (PKU)
Pusat Transportasi
6.86 km
Populer di Area Ini
Pusat Transportasi
Mutiara Travel Pekanbaru
2.94 km
Pusat Hiburan
Mall Pekanbaru
1.28 km
Others
Masjid Agung An-Nur
557 m
Distances shown are based on straight line distances. Actual travel distances may vary.
Discover More About The Upper House
Location
The Upper House is located in area / city Admiralty.
About The Upper House
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from The Upper House exclusively for you.
The Upper House is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at The Upper House.
Read More
All facilities in The Upper House
Others
Hotel Services
- Laundry service
- Newspaper in lobby
- Tours
- Luggage storage
- Express check-out
- Porter
- Multilingual staff
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Safety deposit box
- Elevator
Things to Do
- Shops
- Garden
- Shops
Food and Drinks
- Bar
- Breakfast
- Snack bar
General
- Banquet
- Parking (surcharge)
- Terrace
Business Facilities
- Conference room
- Business center
- Conference rooms
Transportation
- Limo or town car service
- Valet parking (surcharge)
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in The Upper House
Important Note
- Fee for full breakfast: approximately HKD 349 for adults and HKD 349 for children
- Airport shuttle fee: HKD 1450 per vehicle (one-way, maximum occupancy 3)
- Self parking fee: HKD 800 per day
- Valet parking fee: HKD 800 per day
- Rollaway bed fee: HKD 880.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
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Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Distance to Downtown | 557 m |
Popular in the Area | Masjid Agung An-Nur, Mall Pekanbaru, Mutiara Travel Pekanbaru |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at The Upper House | 117 |
Number of floors in The Upper House | 49 |
Another facilities in The Upper House | Laundry service, Newspaper in lobby, Tours, Luggage storage, Express check-out |
Nearby point of interest | SMA Al Azhar Syifa Budi Pekanbaru II, Masjid Agung An-Nur, Natasha Skin Care |
Frequently asked question in The Upper House
What are available facilities at The Upper House?
There are top facilites at The Upper House such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Upper House?
The standard check-in time at The Upper House is starting from From 15:00 while the latest check-out time is at Before 12:00
Does The Upper House provide breakfast?
Yes, The Upper House provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in The Upper House
Traveloka (1)
Other sources (436)
9.6
Exceptional
From 436 reviews
Cleanliness
9.8
Room Comfort
9.8
Location
9.4
Service and Facilites
9.6
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Most Relevant
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Traveler Reviews The Upper House
Number of reviews per page
20
40
Top reviews
Philippe
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Excellent hotel with amazing rooms (and views) in a great location.
Michael Christopher
Leisure with Partner
6.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
The room was too dark and there was no lift in the small lobby, making it difficult to carry all the suitcases to the small lobby. This is disappointing for safety reasons. I would not recommend to friends and family.
Julia
Leisure with Partner
8.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
I will stay here for 6 nights. The hotel is located in Admiralty, very central location.
Pros:
Friendly staff
Great location
Shower pressure
Toilet flush
Drinks and snacks included in room
This hotel has turned down service
This hotel will deliver treats to the room, like warm milk, chocolate and cookies
Cons:
Sofa and bed are really low, only 14 to 15 inches in height. Not suitable for people over 5'5".
No shower door, water will split
Not enough lighting in the room
Chair too low for the desk
No zoom cosmetic mirror
No scale to weight our luggage
I tripped over twice @ the bathroom steps, not a good design.
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Philip
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
No thanks
Yann Yunn
Business with Partner
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Good
Amir
Leisure
10.0
/10
Reviewed 51 week(s) ago
Expedia Group verified review
True luxury experience. The staff is very professional and helpful, and makes the guest feel very welcome from the moment entering the hotel. The room is spacious with very beautiful interior design, excellent amenities, and a great view.
leon
Leisure with Partner
10.0
/10
Reviewed 52 week(s) ago
Expedia Group verified review
Location central to my needs
James
Business and Leisure
10.0
/10
Reviewed 55 week(s) ago
Expedia Group verified review
Probably the best hotel in Hong Kong in a league of its own
Michel
10.0
/10
Reviewed 55 week(s) ago
Expedia Group verified review
Just love it
Annette
10.0
/10
Reviewed 56 week(s) ago
Hotels.com verified review
I have stayed in lots of amazing hotels over the years mainly through business but this tops it. Gorgeous room, amazing service, restaurant in hotel has incredible food, in room massage and location means you can pretty much walk most places. I loved it. If you get the chance then book it.
Cicily
Leisure
10.0
/10
Reviewed 62 week(s) ago
Expedia Group verified review
A beautiful property and the staff was outstanding
Verified traveler
Business
10.0
/10
Reviewed 71 week(s) ago
Hotels.com verified review
Another fantastic stay at this fabulous hotel. One of my favourite hotels to visit.
Wilson Chung-Yin
Business and Leisure Family
10.0
/10
Reviewed 71 week(s) ago
Expedia Group verified review
I am amazed by the excellent customer experience provided during my stay at the upper house. The environment is both luxury and elegant. It is no doubt the premise will be my first choice when I stay in Hong Kong again.
Susan
Leisure Family
10.0
/10
Reviewed 76 week(s) ago
Expedia Group verified review
Our room was beautiful and very comfortable. The views were amazing. Very conveniently located, and the service was impeccable. We will definitely stay here again.
Haolan
Leisure with Partner
10.0
/10
Reviewed 78 week(s) ago
Expedia Group verified review
Despite the small lobby, the room met our expectations with its spaciousness and coziness. The service was truly exceptional, with friendly and accommodating staff.
Unfortunately, my fiancée experienced minor food poisoning during our stay. The staff acted professionally by assisting with calling the ambulance and went above and beyond, providing water and cookies for our ER visit.
The attention to detail throughout our stay was impressive, contributing to an overall splendid experience.
A special shout-out goes to Eddie, the experience manager, whose efforts significantly enhanced our stay and made it thoroughly enjoyable. We appreciate the dedication and care demonstrated by the entire staff and will definitely return when we visit Hong Kong again.
Read More
Joanne
10.0
/10
Reviewed 85 week(s) ago
Expedia Group verified review
Love the property! Would definitely going back.
Yin Lam
Leisure with Partner
10.0
/10
Reviewed 119 week(s) ago
Expedia Group verified review
Very cozy
Lok Yee
Leisure with Partner
8.0
/10
Reviewed 121 week(s) ago
Expedia Group verified review
Everything is great, but the bed is not comfy at all…. unexpectedly hard. I would expect a much comfy bed. A normal 5 star hotel is always equipped with a good n comfy bed!
Tsz Ying
Leisure with Partner
10.0
/10
Reviewed 156 week(s) ago
Expedia Group verified review
One of the best hotels in Hong Kong. Excellent service and room design is amazing (if you value how designer used the space). The breakfast in the morning is also superb.
Chi Lit
Leisure with Partner
10.0
/10
Reviewed 174 week(s) ago
Expedia Group verified review
Clean and enjoyable place to stay. The bathing facility is superb.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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