Sheraton Hong Kong Hotel & Towers

I was extremely pleased with our stay at the Sheraton Hong Kong Hotel & Towers. For starters, the location was ideal--close to many major sites, conveniences, and transportation options. We had a waterfront room on a high floor and the view was magnificent. Every time we entered our room during our two-week stay, we were drawn to the window to gaze at the view. The room--and really the whole hotel--was smartly decorated and in excellent condition. We appreciated having a sofa, table, and refrigerator in the room--especially for such a long stay. The staff was uniformly pleasant and accommodating. The hotel gym was better than most hotel gyms and served all our workout needs. On the negative side, we found the main entrance--with its stairs and lack of ramp--inconvenient when we arrived with all our luggage. (Guests arriving by car have easier access through the drive-in side entrance, but we were arriving via public transportation.) And no one seemed to be on hand to help us up with our bags. Also, our one meal at the hotel's Cafe was very disappointing--our worst meal in Hong Kong. Although there were several other restaurants in the hotel, they were for the most part very expensive. A better variety of restaurants would have been appreciated. Fortunately, there were many fine dining options available right nearby in the neighborhood. However, these disappointments were minor given my overall wonderful experience at this hotel.

Lovely hotel with a fantastic view, and refurbished room, although the bathroom was strangely compact with limited space around the sink to put stuff. But the hotel overall has a lovely feel and ambience. The breakfast was really good as well But allow time for queueing.

After a little wait to checkin, the friendly staff upgraded my room which was excellent, thanks, I enjoyed my stay.