Malaysia Airlines is the national carrier of Malaysia, offering the best way to fly to, from, and around Malaysia. As a member of oneworld® alliance, Malaysia Airlines and its partners offer a seamless travel experience to more than 1,000 destinations in more than 150 countries. Malaysia Airlines offers three types of flight classes, such as Economy Class, Business Class, and First Class. It also gives its frequent flyer members special access to more than 650 airport lounges worldwide.
Malaysia Airlines offers Favourite Spot, a service that allows Economy Class passengers to book any seat they prefer for their flight. This Favourite Spot service is applicable for online bookings only. As an option, passengers can still select their seat for free 48 hours before departure through Malaysia Airlines’ web check-in feature. The Economy Class seats in Malaysia Airlines are divided into two types, which are Premium and Standard Seats. Premium Seats are located only in the first few rows and near the emergency exit seats; the rest of them are Standard Seats. Thanks to its extra legroom, a 30 kg checked baggage allowance, and in-flight entertainment, Economy Class passengers will experience a satisfying flight journey with Malaysia Airlines.
The Economy Class on Malaysia Airlines flights offers up to 20 varieties of special meal to suit every passenger’s dietary requirements. Passengers must order and confirm their meal at least 24 hours before their departure via the online flight booking process, Global Customer Contact Centre, reservation and ticketing office, or travel agents.
With spacious seats that can be reclined freely into a 180-degree fully flat position, Business Class passengers will have an extraordinary flight journey with maximum comfort. In-flight entertainment facility filled with movies, TV series, radio channels, games, and e-learning are also available for Business Class passengers along with check-in privileges. Every Business Class passenger is entitled to two pieces of checked baggage, with a total combined weight of 40 kg. Business Class passengers also get complimentary access to Malaysia Airlines’ Golden Lounge, where they can freshen up with a quick shower, grab a drink, or squeeze in some work with free WiFi while waiting to board their next flight.
Malaysia Airlines teams up with professional chefs to serve 25 meal options that Business Class passengers can book in advance, ranging from Malaysian Favourites and Chef’s Recommendations to Light Choice and Healthy Choice. These meal options come in different menus, depending on the flight route.
First Class passengers departing from Kuala Lumpur International Airport (KLIA) will gain access to Malaysia Airlines’ new fronted check-in lounge with luxurious service in a cozy space. Just like Business Class passengers, First Class passengers can wait for their boarding time at Malaysia Airlines’ exclusive Golden Lounge. Once the passenger is on board, First Class passengers can occupy their comfortable seats with a wide legroom that can be reclined to a 180-degree fully flat position. To add more to their comfort and enjoyment, passengers can also catch up on the latest movies, TV shows, games, or music during their flight. E-learning facilities are also available, complete with a special noise cancellation headphone.
Malaysia Airlines teams up with professional chefs to serve the best culinary menu for First Class passengers. Malaysia Airlines offers a Chef-on-Call service that allows passengers to order their meals in advance. The Chef-on-Call service is only available with confirmed tickets traveling to or from Kuala Lumpur, London, Sydney, Perth, Melbourne, Adelaide, Auckland, Incheon, Beijing, Shanghai, Narita, and Kansai.
Malaysia Airlines’ frequent flyer program is incorporated with that of oneworld® alliance. Passengers will be able to earn miles from not only Malaysia Airlines, but also from other registered oneworld® airlines. There are at least three oneworld® tier levels offered, which are Malaysia Enrich Silver (oneworld® Ruby), Malaysia Enrich Gold (oneworld® Sapphire), and Malaysia Enrich Platinum (oneworld® Emerald). The Malaysia Airlines frequent flyer program offers many generous benefits, which include priority check-in and boarding, access to airport lounges, extra baggage allowance, priority baggage handling, and fast track at security lanes. Passengers can also redeem their miles for free flight tickets or certain promo vouchers. To join this frequent flyer program, passengers can simply sign up at Malaysia Airlines’ official website.
If the passengers are members of a frequent flyer class equivalent to the oneworld® Emerald or Sapphire tiers, or if they are traveling in Business Class or First Class with any oneworld® member airline, they will be able to access more than 600 airport lounges worldwide. This means they can relax or catch up with work while enjoying exclusive facilities such as spa. To be eligible, passengers must be departing on a flight that is both marketed and operated by a oneworld® member airline. They must also show their boarding pass and frequent flyer membership card with oneworld® Emerald or Sapphire tier status to gain access to the lounge.
Malaysia Airlines flight attendants wear kebaya with kelarai batik pattern for their uniform. The kelarai motif combines the shapes of Malaysian flora, such as cempaka, jasmine, and hibiscus leaves. Malaysia Airlines introduced their batik, which was designed by the School of Fashion at Mara Institute of Technology, in 1986. Since then, however, the Malaysia Airlines flight attendant uniform has been enhanced to feature brighter colors, such as red, green, blue, and purple, while maintaining its original pattern.
Please find the check-in time for all Malaysia Airlines flights on the table below. Check-in time may vary if your flight is operated by a partner airline. Please check your e-ticket to ensure.
Recommended Check-in Time
Check-in Time Limit
1 hour before departure
45 minutes before departure
2 hours before departure
60 minutes before departure
Online check-in is also available for Malaysia Airlines flights. Please follow the steps below.
In general, refunds are permitted for personal reasons (self-cancellation, sickness, pregnancy, or death of a passenger), cancellation/rescheduling by the airline, force majeure, or double booking. However, different airlines have different policies regarding acceptable refund reasons. Please visit Malaysia Airlines Refund Policy for a complete information on refund.
You can easily change your flight schedule and itinerary using Easy Reschedule. Some airlines allow changes to date, time, route, and airline, while some only allow changes to date and time.
Please refer to Malaysia Airlines Reschedule Terms & Conditions to find the complete guide to rescheduling your flight. If your flight is not eligible for Easy Reschedule, please contact Malaysia Airlines directly to reschedule.
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