Red Rock Hotel Penang

Hotels
202A, Jalan Macalister, Georgetown, Pulau Pinang, Penang, Malaysia, 10400
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About Accommodation

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Red Rock Hotel Penang is located in area / city Georgetown. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
2020 Traveloka Hotel Awards Winner: Best Travelers' Experience

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi

What Guests Say About Their Stay

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Strategic Location (37)
Friendly Staffs (5)
Easy To Find Food (8)
Excellent Service (17)
9.7
/ 10
Aroma I. A. M.
Room is very clean, breakfast is very delicious, and all of the staff is very humble and kind, thank you very much... I can recommended this hotel to my friend in Indonesia. Thank you.

Location Info

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202A, Jalan Macalister, Georgetown, Pulau Pinang, Penang, Malaysia, 10400
Lobby Red Rock Hotel Penang
Lobby 2 Red Rock Hotel Penang

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Location


Red Rock Hotel Penang is located in area / city Georgetown.

The hotel has a very good location, also near the Penang International Airport (PEN), which is only 14.28 km away.

The hotel is located only 1.96 km away from Clan Jetties of Penang.

There are plenty of tourist attractions nearby, such as Asia Camera Museum within 1.51 km, and Balai Polis Trafik Daerah Timur Laut within 0.59 km.

About Red Rock Hotel Penang

For you, travelers who wish to travel comfortably on a budget, Red Rock Hotel Penang is the perfect place to stay that provides decent facilities as well as great services.

Whether you are planning an event or other special occasions, Red Rock Hotel Penang is a great choice for you with a large and well-equipped function room to suit your requirements.

Are you a shopaholic? Staying at Red Rock Hotel Penang will surely spoil you for numerous shopping centers nearby.

From business event to corporate gathering, Red Rock Hotel Penang provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Red Rock Hotel Penang, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Red Rock Hotel Penang is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Red Rock Hotel Penang is suitable for you who value privacy during your stay.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Red Rock Hotel Penang.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Red Rock Hotel Penang exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Red Rock Hotel Penang is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Red Rock Hotel Penang is the right place to stay.

All Facilities

Swimming Pool Red Rock Hotel Penang
Swimming Pool
Functional Hall Red Rock Hotel Penang
Functional Hall
Common Space Red Rock Hotel Penang
Common Space
Lobby Red Rock Hotel Penang
Lobby
Exterior Red Rock Hotel Penang
Exterior

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Newspaper in lobby
  • Tours

Food and Drinks

  • Restaurant with AC
  • Breakfast
  • Breakfast and lunch
  • Buffet breakfast
  • Continental breakfast
  • Bar
  • Set menu lunch

General

  • AC
  • Ballroom
  • Banquet
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • Refrigerator
  • Shower
  • TV

Business Facilities

  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector
  • Theatre/auditorium

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Hair salon
  • Laundry
  • Shops

Things to Do

  • Massage
  • Outdoor pool
  • Pool sun loungers
  • Spa

Transportation

  • Airport transfer
  • Car rental
  • Limited parking
  • Limo or town car service

Accessibilty

  • Accessible parking
  • Accessible path of travel
  • Wheelchair accessible

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Connectivity

  • Free WiFi

Accommodation Policy & General Information

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Local Government Fee RM2.00 will be kick-start from 01 July 2022 onwards and it will be collected from guest upon check in
FREE Shuttle Service from Red Rock Hotel to Island Hospital and Loh Guan Lye Specialist Centre . It will be ONE WAY transfer for Red Rock Hotel Guests Only Departure time: 6.30 AM & 7.30 AM - Monday to Friday except Public Holidays For booking : Refer Tour Desk Counter at Lobby of Red Rock Hotel – Asia Travel Adventures Sdn Bhd Limited Seats on First Come First Serve Basis.
Rates quoted is inclusive of 8% SST effective from 1st March 2024.

Additional Policy

CMCO Rulings & SOP
1) Taking guests' body temperature/recording upon check-in. Should the temperature be 37 and above degrees Celsius, the hotel will reject check-in.
2) Hand Sanitizing Gel available upon check-in
3) Guest Health Declaration Form as precautionary measures against the spread of COVID-19 infection
4) COVID-19 symptoms - Fever, cough, difficulty in breathing- Hotel will reject check-in
5) Keep a minimum 1.0-meter distance from staff and other visitors
6) Face mask available for SALE



Dear Valued Guest, With the official opening of the national border today, should the test results done at airport not available, guests are required to do an Antigen Rapid Test kit on the spot at RM10.00 to be borne by guests and if tested Positive, we will cancel the booking with NO Cancellation charge as to protect the interest of other guests. We are NOT quarantine hotel. KKM SOP refer accordingly.
Local Government Fee RM2.00 will be kick-start from 01 July 2022 onwards and it will be collected from guest upon check in
FREE Shuttle Service from Red Rock Hotel to Island Hospital and Loh Guan Lye Specialist Centre . It will be ONE WAY transfer for Red Rock Hotel Guests Only Departure time: 6.30 AM & 7.30 AM - Monday to Friday except Public Holidays For booking : Refer Tour Desk Counter at Lobby of Red Rock Hotel – Asia Travel Adventures Sdn Bhd Limited Seats on First Come First Serve Basis.
Please be informed that Hotel will not be serving breakfast on 10th -12th February 2024, any inconvenience caused is deeply regretted.
Rates quoted is inclusive of 8% SST effective from 1st March 2024.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast

Frequently Asked Questions

What are available facilities at Red Rock Hotel Penang?
There are top facilites at Red Rock Hotel Penang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Red Rock Hotel Penang?
The standard check-in time at Red Rock Hotel Penang is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Red Rock Hotel Penang provide breakfast?
Yes, Red Rock Hotel Penang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests

Overall Rating & Reviews

From 2,985 verified guests reviews
8.3
Impressive
Fantastic
710
Very Good
1,721
Satisfying
155
Average
399
Poor
0
Cleanliness
Comfort
Meal
Location
Service

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strategic location (37)
friendly staffs (5)
easy to find food (8)
excellent service (17)
tasty breakfast (4)
spacious room (19)
tasty food (2)
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DR
Didi R. L.
9.7
/ 10
06 Jun 2023
The receptionist is friendly and the swimming pool has a size for children.
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Review photo of Red Rock Hotel Penang from Didi R. L.

1 liked this review

Alex
Medical
9.1
/ 10
18 Jun 2023
Old hotel but well maintained. Many culinary strategic places and very helpful staff.
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Review photo of Red Rock Hotel Penang from Alex A.
Review photo of Red Rock Hotel Penang 2 from Alex A.
Review photo of Red Rock Hotel Penang 3 from Alex A.
Review photo of Red Rock Hotel Penang 4 from Alex A.
Review photo of Red Rock Hotel Penang 5 from Alex A.
Review photo of Red Rock Hotel Penang 6 from Alex A.

1 liked this review

IT
Iwan T. H.
Transit
6.1
/ 10
16 Jun 2023
Old hotel, hard mattress, very uncomfortable pillows, clogged bathroom drainage so leftover shower water floods the bathroom (room no 800), noise from the many crows in the room window area. Lucky to only stay one night at this hotel and will not stay at this hotel again.
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Review photo of Red Rock Hotel Penang from Iwan T. H.
Review photo of Red Rock Hotel Penang 2 from Iwan T. H.

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Aina L.
Medical
5.7
/ 10
25 Feb 2023
This is the first time I got a hotel like this, it's really dirty (that's only a few parts that I took photos of, there's still a lot of dirt, including the bed sheets) I ordered for 3 nights in the app, but I was still asked for a tax of 12 ringgit per night (cash)
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Review photo of Red Rock Hotel Penang from Genoviva N.

2 liked this review

WI
Weny I.
Medical
6.2
/ 10
19 Aug 2022
Hotel tua. Di lobby ada club malam. Pelayanan bagus untuk housekeeping nya. Untuk receptionist ada yang sinis. Kamar kotor. Kasur sudah tua tidak empuk dan nyaman. Kamar mandi jorok banyak rambut. Dinding-dinding atap sudah terkelupas. Maklum hotel sudah tua tidak terawat😅. Kolam renangnya masih lumayan bersih tapi WC di kolam renangnya benar-benar tidak terawat.
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Review photo of Red Rock Hotel Penang from Weny I.

2 liked this review

DC
DEWI C.
Staycation
5.5
/ 10
30 Jan 2024
Check in dah pukul 8 malam, masuk bilik nampak ada banyak rambut dan sisa makanan dibawah meja. Esoknya complain bagi tau receptionist bilik kotor tolong bersihkan, then saya keluar seharian. Malam balik hotel, itu rambut dan sisa makanan masih ada.
Review photo of Red Rock Hotel Penang from Dewi C.

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Muflihatun K. P.
9.7
/ 10
09 Feb 2024
Review photo of Red Rock Hotel Penang from Doni F.
Review photo of Red Rock Hotel Penang 2 from Doni F.

1 liked this review

JW
Johanes W.
Medical
9.7
/ 10
19 Sep 2023
Review photo of Red Rock Hotel Penang from Johannes W.

2 liked this review

Ali T. T.
9.7
/ 10
05 Sep 2022
Review photo of Red Rock Hotel Penang from Ali T.

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AA
Alexsander A.
Medical
9.7
/ 10
15 Dec 2023
This hotel is clean, spacious and it is so convenient as it close to the restaurants. My family has always come to this hotel whenever they go to Penang. This time due to some urgent circumstances my family were unable to check in on the day we have booked in, however the hotel approved our request to reschedule the check in even though we bought the hotel with non refundable and non reschedule price. We really appreciate the help and your understanding during our diffculty. And also big thank you to online agent's staff for all the effort to make the reschedule happen. Thank you.
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Lobby 4 Red Rock Hotel Penang

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.